← Back to Skills Programs

Skills Programme · SP-210409

SETA Compliant

Conflict Management

Credits
8
Duration
10 days
Seta
SERVICES SETA

R38 900

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Conflict Management Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Conflict Management.
Academic Weight
SETA-cluster skills programme delivering 8 credits upon successful PoE verification over 10 days.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


People wanting to become conflict management specialists in workplace or community settings.

Why choose i2G Training


Conflict resolution skills are essential in any workplace. Our materials are in your language, so you master mediation techniques without language barriers—reducing dropout rates. We handle printing and delivery, delivering your resources directly. The content is simple yet meets moderation standards. You'll also get role‑play scenarios, negotiation checklists, and ongoing support from experts.

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

SETA Compliance Matrix


  • Full Learner Guide
  • Facilitator Guide
  • Assessor Guide
  • Moderator Guide
  • Formative Assessments
  • Summative Assessments
  • SETA Alignment Matrix

The i2G Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.