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Occupational Qualification · W23

Discretionary Grant · Upcoming

Wireless Telecommunications Technical Officer

QCTO Aligned Audit-ReadyMICT SETA
NQF Level
NQF Level 5
Credits
227
Duration
—
SAQA ID
122683
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
122683
Min Credits
227
Registered
2024-08-22
Re-registration
2029-08-22
Field
Field 06 - Manufacturing, Engineering and Technology
Sub-field
Engineering and Related Design

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
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Overview & Scope

Programme Profile

Target Designation
Certified Wireless Telecommunications Technical Officer Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Wireless Telecommunications Technical Officer.
Academic Weight
Full national recognition at NQF Level 5 yielding 227 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified wireless telecommunications technical officer, you can find employment opportunities in Information Technology, Media, Communications. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under MICT SETA scope.
Audit Objective
Bridges operational skills deficits under the governing MICT SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

Designed as a Higher Occupational Certificate at NQF Level 5 worth 227 credits, the Wireless Telecommunications Technical Officer equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.

Purpose▾

The qualification shall enable Wireless Telecommunications Technical Officers to install, maintain, and repair wireless telecommunication equipment and systems. Qualified learners can establish own business and create employment for others. A qualified learner will be able to: • Install and configure wireless equipment and related devices. • Troubleshoot and repair wireless equipment faults and network connectivity issues. • Maintain and conduct regular equipment inspections and upgrades. • Work with and support team and clients using effective communication techniques. A qualified learner will demonstrate the following key attributes: • Sense of Urgency. • Adaptability. • Effective. • Team Player. • Critical Thinking. • Practically Orientated. • Customer-focused. • Innovative. • Technology inclined. • Safety minded.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access Learners may use the RPL process to gain access to training opportunities for a qualification if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a qualification. Such an RPL assessment may be developed, moderated, and conducted by the accredited Skills Development Provider which offers that specific qualification. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for Exemption For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Credits Learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications is approved by the QCTO. Entry Requirements: An NQF Level 4 qualification with Communication and Mathematical Literacy.

SAQA Rationale▾

The Higher Occupational Certificate: Wireless Telecommunications Technical Officer has been designed to meet the growing need in South-Africa for an entry level Wireless Telecommunications Technical Officer qualification focused on installing, maintaining, and repairing wireless telecommunication equipment and networks. The qualification addresses the specific competencies required by the following wireless telecommunications equipment focus and sub-sectors: • Cellular & Mobile. • Broadcasting & Media. • Satellite communications. • Data Centres. • Radar. In addition to the specific competencies required by the above-mentioned focus areas the qualification also focuses on technical officers' ability to connect Internet of Things (IoT) devices through a combination of wireless and fixed infrastructure to form client and industry defined network topologies. People with this qualification work in a variety of industries, which includes telecommunications, broadcasting, transportation, and mining. There is no similar qualification registered on the National Qualifications Framework. With the growing demand for wireless communication services, qualified technical officers are in high demand. The Higher Occupational Certificate: Wireless Telecommunications Technical Officer will enhance employability in the telecommunications industry. The qualification was developed to enhance entrepreneurial skillsets which has the added benefit that learners are equipped to start their own wireless telecommunication services businesses, contributing to economic development. The qualification was developed to cater for a wide range of wireless technologies and a focus on connecting Internet of Things (IoT) devices to the network topology. These integrated skillsets will benefit the sector and society as it ensures technical officers are competent to deploy wireless networks, reducing operational costs and improving service delivery. The South African geographical landscape makes the deployment and maintenance of physical communications networks very difficult and expensive. Wireless networks offer better connectivity even in remote or underserved areas, bridging the digital divide in society and promoting the potential for economic growth by providing access to information, education, and healthcare services, improving the overall quality of life. Secure and well-maintained wireless networks improve the overall security of communication systems, safeguarding sensitive data and ensuring safe transactions. The qualification provides for development of datacentres skills sets. Wireless networks linked to datacentres provide industry and the economy with the ability to collect, analyse and utilise the information communicated via wireless network topologies to inform management decisions, update maintenance schedules, and monitor safety and security statuses on land, at sea and in the air. Typical learners include people who are already working within the telecommunications environment and those who wish to enter the field. Representatives working in all spheres of the wireless telecommunications industry were consulted in the review of the qualification. The qualification was developed in collaboration with the relevant industry professional body to ensure the relevant technical competencies are covered in the qualification. Upon completion, candidates may be required to be registered by the professional body for professional recognition.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access Learners may use the RPL process to gain access to training opportunities for a qualification if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a qualification. Such an RPL assessment may be developed, moderated, and conducted by the accredited Skills Development Provider which offers that specific qualification. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for Exemption For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Credits Learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications is approved by the QCTO. Entry Requirements: An NQF Level 4 qualification with Communication and Mathematical Literacy.

Exit Level Outcomes▾
  • Conduct installation and configuration methods, procedures and techniques on wireless telecommunication equipment and relevant devices.
  • Apply troubleshooting and repairing methods, procedures and protocols on wireless telecommunication equipment.
  • Apply maintenance and equipment inspections and upgrades methods, procedures and techniques on wireless telecommunication equipment.
  • Conduct business management support functions to address business sustainability.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

16 modules · 227 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 672207-001-00-KM-018 cr

    Electricity, Electronics and Wireless Telecommunications Technical Officer's world of work

    NQF Level 4

  • 672207-001-00-KM-0220 cr

    Fundamentals of Wireless Telecommunications Theory

    NQF Level 5

  • 672207-001-00-KM-0315 cr

    Wireless Telecommunications Computer Systems and Software Applications

    NQF Level 5

  • 672207-001-00-KM-0420 cr

    Principles of Installing, Testing, Trouble Shooting, Repairing, and Maintaining Wireless Telecommunications Networks and Equipment

    NQF Level 5

  • 672207-001-00-KM-0510 cr

    Business Acumen and Communication Principles

    NQF Level 5

Sub-total credits73
QCTO & MICT SETA AlignedSAQA 122683

Qualification 122683 · Curriculum Architecture

Higher Occupational Certificate: Wireless Telecommunications Technical Officer · NQF Level 5 (227 Credits)

Filter View
§ 01

Three Curriculum Pillars

73
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-05 · 5 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
125
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-07 · 7 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
29
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-04 · 4 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

5 KM + 7 PM + 4 WM modules mapped to NQF Level 5

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

MICT SETA alignment matrix included

Facilitation

Facilitators improvise Wireless Telecommunications Technical Officer delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R66 350

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.