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Occupational Qualification · W12

Discretionary Grant · Upcoming

Water Works Management Practitioner

QCTO Aligned Audit-ReadyEWSETA
NQF Level
NQF Level 6
Credits
298
Duration
—
SAQA ID
118808
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
118808
Min Credits
298
Registered
2022-02-03
Re-registration
2025-12-31
Field
Field 10 - Physical, Mathematical, Computer and Life Sciences
Sub-field
Environmental Sciences

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Water Works Management Practitioner Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Water Works Management Practitioner.
Academic Weight
Full national recognition at NQF Level 6 yielding 298 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified water works management practitioner, you can find employment opportunities in Various sectors (depending on specialisation). Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under EWSETA scope.
Audit Objective
Bridges operational skills deficits under the governing EWSETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Water Works Management Practitioner is a Occupational Certificate set at NQF Level 6, comprising 298 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Water Works Management Practitioner. A Water Works Management Practitioner manages, operates, maintains, controls, assesses, and monitors the unit processes at water service works to produce potable water and treats wastewater as well as managing the associated waste streams under the authority of water service institutions. A qualified learner will be able to: • Coordinate and execute risk-based water safety plans and operational activities within defined water services schemes. • Coordinate, monitor and evaluate operations and maintenance processes. • Manage, evaluate, and review plant production. • Coordinate plant and process optimisation. • Establish and manage the efficient use of plant resources. • Participate in project design planning and system commissioning. • Coordinate and manage customer complaints.

Entry Requirements▾

Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part qualification will be credited for modules through RPL. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification with Mathematics, Science (Physical Science or Engineering Science) and Communication.

SAQA Rationale▾

Water scarcity is among the main problems facing societies around the world. The system and processing of drinking water and treatment of wastewater remain critical in South Africa and require competent water process controllers to operate at a high level to respond effectively to water demands. The water industry in South Africa faces some key challenges including an ageing workforce and ageing infrastructure and requires decision-makers in the industry to meet the skills challenges and demands of highly trained professionals in water process control to embrace innovative technologies to develop, manage and optimise environmentally sound and efficient water and wastewater treatment processes. This qualification reflects the need identified by the Department of Water and Sanitation to build the capacity of process controllers at a supervisory level or who may be at a leadership role to manage the operations of one or more water distribution systems or treatment plants to ensure that they operate at optimal and efficient levels, and maintaining compliance with legal, policy and regulatory requirements. The qualification will equip learners with water process control specialised knowledge and competencies to work autonomously either in drinking water or wastewater treatment to improve job performance. The qualification provides career pathing on the occupational qualification framework for process controllers at lower levels to articulate vertically to this qualification. Typical learners likely to enrol for this qualification are those who wish to qualify as Class V Process Controller in accordance with the Classification Code of Process Controllers in South Africa. The qualification provides qualifying learners opportunities to articulate vertically and horizontally to other engineering related qualifications registered on the National Qualifications Framework (NQF). The overall benefits for the country include high quality water for sustainable socio-economic development at household and other sectors of the economy thus increasing its competitiveness and comparative advantage in the water sector internationally.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part qualification will be credited for modules through RPL. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification with Mathematics, Science (Physical Science or Engineering Science) and Communication.

Exit Level Outcomes▾
  • Apply knowledge and understanding to review or develop a wastewater risk abatement plan and water safety plan.
  • Coordinate and manage unit processes optimisation.
  • Monitor and evaluate operations and maintenance processes.
  • Evaluate and manage plant resources for effective, efficient, and sustainable water services.
  • Establish and promote good customer relations in the water services works environment.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

16 modules · 226 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 313203-003-00-KM-015 cr

    Water Related Legislation, Regulations, By-laws, Policies and Best Practice in Water Services Works

    NQF Level 6

  • 313203-003-00-KM-0210 cr

    Water Demand Management

    NQF Level 7

  • 313203-003-00-KM-0325 cr

    Risk Management in Water Services Works

    NQF Level 6

  • 313203-003-00-KM-0510 cr

    Strategic Planning and Financial Management

    NQF Level 5

  • 313203-003-00-KM-065 cr

    Human Management and Development

    NQF Level 5

  • 313203-003-00-KM-078 cr

    Project Management in Water Services Works

    NQF Level 6

  • 313203-003-00-KM-0910 cr

    Environmental Waste Management

    NQF Level 5

Sub-total credits73
QCTO & EWSETA AlignedSAQA 118808

Qualification 118808 · Curriculum Architecture

Occupational Certificate: Water Works Management Practitioner · NQF Level 6 (298 Credits)

Filter View
§ 01

Three Curriculum Pillars

73
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
60
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-03 · 3 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
93
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-06 · 6 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

7 KM + 3 PM + 6 WM modules mapped to NQF Level 6

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

EWSETA alignment matrix included

Facilitation

Facilitators improvise Water Works Management Practitioner delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R74 900

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.