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Energy & Water SETA · EWSETA

Renewables & smart-metering skills at the top of the priority list.

Window:
Discretionary Grant window opens 1 April
Priority focus:
Renewable Energy · Solar Installers · Water Reticulation
W12

SAQA Qualification · 118808

QCTO Compliant

Water Works Management Practitioner

Credits
298
NQF
NQF Level 6
Seta
EWSETA

R74 900

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Water Works Management Practitioner Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Water Works Management Practitioner.
Academic Weight
Full national recognition at NQF Level 6 yielding 298 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing EWSETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for experienced practitioners, supervisors, or managers seeking professional recognition and deeper expertise. It is specifically designed for anyone who aspires to become a water works management practitioner and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

73 cr

Theory · 7 modules

  • 313203-003-00-KM-015 cr

    Water Related Legislation, Regulations, By-laws, Policies and Best Practice in Water Services Works

    NQF Level 6

  • 313203-003-00-KM-0210 cr

    Water Demand Management

    NQF Level 7

  • 313203-003-00-KM-0325 cr

    Risk Management in Water Services Works

    NQF Level 6

  • 313203-003-00-KM-0510 cr

    Strategic Planning and Financial Management

    NQF Level 5

  • 313203-003-00-KM-065 cr

    Human Management and Development

    NQF Level 5

  • 313203-003-00-KM-078 cr

    Project Management in Water Services Works

    NQF Level 6

  • 313203-003-00-KM-0910 cr

    Environmental Waste Management

    NQF Level 5

Practical Skill Modules (PM)

60 cr

Applied · 3 modules

  • 313203-003-00-PM-0130 cr

    Review Risk Assessment Plans and Implement Control Measures

    NQF Level 7

  • 313203-003-00-PM-0425 cr

    Manage Assets within the Water Services Works

    NQF Level 6

  • 313203-003-00-PM-055 cr

    Implement Stakeholder Management Plan

    NQF Level 5

Work Experience Modules (WM)

93 cr

Site · 6 modules

  • 313203-003-00-WM-0130 cr

    Risk Management Processes

    NQF Level 7

  • 313203-003-00-WM-0212 cr

    Plant Operations Processes and Protocol

    NQF Level 7

  • 313203-003-00-WM-038 cr

    Plant Maintenance Processes and Protocols

    NQF Level 6

  • 313203-003-00-WM-0415 cr

    Plant Optimisation Processes

    NQF Level 7

  • 313203-003-00-WM-0520 cr

    Resource Planning and Management Processes

    NQF Level 6

  • 313203-003-00-WM8 cr

    -07, Customer Services Processes

    NQF Level 5

Total Credits (SAQA)226

Official SAQA Curriculum


Source of truth · SAQA ID 118808 · Field 10 - Physical, Mathematical, Computer and Life Sciences › Environmental Sciences

Min Credits
298
Registered
2022-02-03
Re-registration
2025-12-31
Purpose

The purpose of this qualification is to prepare a learner to operate as a Water Works Management Practitioner. A Water Works Management Practitioner manages, operates, maintains, controls, assesses, and monitors the unit processes at water service works to produce potable water and treats wastewater as well as managing the associated waste streams under the authority of water service institutions. A qualified learner will be able to: • Coordinate and execute risk-based water safety plans and operational activities within defined water services schemes. • Coordinate, monitor and evaluate operations and maintenance processes. • Manage, evaluate, and review plant production. • Coordinate plant and process optimisation. • Establish and manage the efficient use of plant resources. • Participate in project design planning and system commissioning. • Coordinate and manage customer complaints.

Rationale

Water scarcity is among the main problems facing societies around the world. The system and processing of drinking water and treatment of wastewater remain critical in South Africa and require competent water process controllers to operate at a high level to respond effectively to water demands. The water industry in South Africa faces some key challenges including an ageing workforce and ageing infrastructure and requires decision-makers in the industry to meet the skills challenges and demands of highly trained professionals in water process control to embrace innovative technologies to develop, manage and optimise environmentally sound and efficient water and wastewater treatment processes. This qualification reflects the need identified by the Department of Water and Sanitation to build the capacity of process controllers at a supervisory level or who may be at a leadership role to manage the operations of one or more water distribution systems or treatment plants to ensure that they operate at optimal and efficient levels, and maintaining compliance with legal, policy and regulatory requirements. The qualification will equip learners with water process control specialised knowledge and competencies to work autonomously either in drinking water or wastewater treatment to improve job performance. The qualification provides career pathing on the occupational qualification framework for process controllers at lower levels to articulate vertically to this qualification. Typical learners likely to enrol for this qualification are those who wish to qualify as Class V Process Controller in accordance with the Classification Code of Process Controllers in South Africa. The qualification provides qualifying learners opportunities to articulate vertically and horizontally to other engineering related qualifications registered on the National Qualifications Framework (NQF). The overall benefits for the country include high quality water for sustainable socio-economic development at household and other sectors of the economy thus increasing its competitiveness and comparative advantage in the water sector internationally.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part qualification will be credited for modules through RPL. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification with Mathematics, Science (Physical Science or Engineering Science) and Communication.

Exit Level Outcomes
  • Apply knowledge and understanding to review or develop a wastewater risk abatement plan and water safety plan.
  • Coordinate and manage unit processes optimisation.
  • Monitor and evaluate operations and maintenance processes.
  • Evaluate and manage plant resources for effective, efficient, and sustainable water services.
  • Establish and promote good customer relations in the water services works environment.
QCTO & EWSETA AlignedSAQA 118808

Qualification 118808 · Curriculum Architecture

Occupational Certificate: Water Works Management Practitioner · NQF Level 6 (298 Credits)

Filter View
§ 01

Three Curriculum Pillars

73
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
60
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-03 · 3 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
93
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-06 · 6 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


16 Modules · 298 Credits · EWSETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Water Works Management Practitioner delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 7 KM + 3 PM + 6 WM modules mapped to NQF Level 6
  • Pre-validated assessment bank per module
  • EWSETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.