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Discretionary Grant Available · W&RSETAUpcoming

Wholesale & Retail SETA · W&RSETA

One of the largest learnership grant funders.

Window:
Applications open 1 April – 31 May
Priority focus:
Retail Ops · Visual Merchandising · Cashier
S57

SAQA Qualification · 99703

QCTO Compliant

Store Person

Credits
41
NQF
NQF Level 2
Seta
W&R SETA

R42 050

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Store Person Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Store Person.
Academic Weight
Full national recognition at NQF Level 2 yielding 41 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing W&R SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


Who should enrol? Entry-level workers, school leavers, or career changers who want to gain foundational skills. The Store Person welcomes learners from diverse backgrounds, including those with limited formal education but relevant practical experience. The flexible learning approach ensures that everyone can progress at their own pace while achieving the same high standard of competence.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

9 cr

Theory · 3 modules

  • 833402000-KM-013 cr

    Concepts of moving and packing stock in a stock storage area

    NQF Level 2

  • 833402000-KM-023 cr

    Concepts and methods of picking and counting stock

    NQF Level 2

  • 833402000-KM-033 cr

    Principles of maintaining a stock storage area

    NQF Level 2

Practical Skill Modules (PM)

13 cr

Applied · 5 modules

  • 833402000-PM-013 cr

    Move stock in and out of stock storage areas

    NQF Level 2

  • 833402000-PM-023 cr

    Pack stock in a stock storage area

    NQF Level 2

  • 833402000-PM-033 cr

    Pick stock from a stock storage area

    NQF Level 2

  • 833402000-PM-042 cr

    Count stock

    NQF Level 2

  • 833402000-PM-052 cr

    Maintain the stock storage area

    NQF Level 2

Work Experience Modules (WM)

0 cr

Site · 0 modules

No modules listed in SAQA rules.

Total Credits (SAQA)22

Official SAQA Curriculum


Source of truth · SAQA ID 99703 · Field 11 - Services › Wholesale and Retail

Min Credits
41
Registered
2018-07-01
Re-registration
2025-12-30
Purpose

The purpose of this qualification is to prepare a learner to operate as a Store Person. A Store Person moves, packs, picks and maintains stock in a stock storage area. A qualified learner will be able to: • Move and pack stock using specific methods and equipment for different types of stock. • Pick and count stock in a stock storage area. • Maintain a safe stock storage area.

Rationale

This qualification is aimed for store personnel that work in retail stores as Pickers or Pullers, general assistants or it can be for Store Persons working in stock storage areas or in the distribution centres or warehouses. This qualification will not only have an impact on the learners but will also have an impact on society and the economy because wholesale and retail businesses will be able to function more effectively with trained staff members who have the knowledge, skills and work experience to handle stock carefully. Stock in a wholesale or retail business represents cash tied up in the business and employees are required to have the necessary skills to be able to minimise losses when packing, moving, picking, counting and maintaining stock. This will in effect contribute positively to the profitability of these businesses.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • At Level 1 with Mathematics and Communication.

Exit Level Outcomes
  • Move and pack away stock safely in a stock storage area.
  • Pick stock from a stock storage area.
  • Count stock accurately.
  • Apply housekeeping standards when maintaining a stock storage area so that losses are minimised.
QCTO & W&R SETA AlignedSAQA 99703

Qualification 99703 · Curriculum Architecture

Occupational Certificate: Store Person · NQF Level 2 (41 Credits)

Filter View
§ 01

Three Curriculum Pillars

9
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-03 · 3 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
13
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-05 · 5 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
0
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-00 · 0 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


8 Modules · 41 Credits · W&R SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Store Person delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 3 KM + 5 PM + 0 WM modules mapped to NQF Level 2
  • Pre-validated assessment bank per module
  • W&R SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.