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Occupational Qualification · S57

Discretionary Grant · Upcoming

Store Person

QCTO Aligned Audit-ReadyW&R SETA
NQF Level
NQF Level 2
Credits
41
Duration
—
SAQA ID
99703
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
99703
Min Credits
41
Registered
2018-07-01
Re-registration
2025-12-30
Field
Field 11 - Services
Sub-field
Wholesale and Retail

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Store Person Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Store Person.
Academic Weight
Full national recognition at NQF Level 2 yielding 41 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified store person, you can find employment opportunities in Wholesale and Retail. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under W&R SETA scope.
Audit Objective
Bridges operational skills deficits under the governing W&R SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Store Person is a Occupational Certificate set at NQF Level 2, comprising 41 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Store Person. A Store Person moves, packs, picks and maintains stock in a stock storage area. A qualified learner will be able to: • Move and pack stock using specific methods and equipment for different types of stock. • Pick and count stock in a stock storage area. • Maintain a safe stock storage area.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • At Level 1 with Mathematics and Communication.

SAQA Rationale▾

This qualification is aimed for store personnel that work in retail stores as Pickers or Pullers, general assistants or it can be for Store Persons working in stock storage areas or in the distribution centres or warehouses. This qualification will not only have an impact on the learners but will also have an impact on society and the economy because wholesale and retail businesses will be able to function more effectively with trained staff members who have the knowledge, skills and work experience to handle stock carefully. Stock in a wholesale or retail business represents cash tied up in the business and employees are required to have the necessary skills to be able to minimise losses when packing, moving, picking, counting and maintaining stock. This will in effect contribute positively to the profitability of these businesses.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • At Level 1 with Mathematics and Communication.

Exit Level Outcomes▾
  • Move and pack away stock safely in a stock storage area.
  • Pick stock from a stock storage area.
  • Count stock accurately.
  • Apply housekeeping standards when maintaining a stock storage area so that losses are minimised.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

8 modules · 22 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 833402000-KM-013 cr

    Concepts of moving and packing stock in a stock storage area

    NQF Level 2

  • 833402000-KM-023 cr

    Concepts and methods of picking and counting stock

    NQF Level 2

  • 833402000-KM-033 cr

    Principles of maintaining a stock storage area

    NQF Level 2

Sub-total credits9
QCTO & W&R SETA AlignedSAQA 99703

Qualification 99703 · Curriculum Architecture

Occupational Certificate: Store Person · NQF Level 2 (41 Credits)

Filter View
§ 01

Three Curriculum Pillars

9
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-03 · 3 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
13
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-05 · 5 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
0
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-00 · 0 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

3 KM + 5 PM + 0 WM modules mapped to NQF Level 2

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

W&R SETA alignment matrix included

Facilitation

Facilitators improvise Store Person delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R42 050

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.