Social Security Assessor

The purpose of this qualification is to prepare a learner to operate as a Social Security Assessor. A Social Security Assessor assesses: • Social welfare claims and entitlements under government legislation. • Identifies possible fraud and suspected breaches of legislation. • Carries out administrative, supervisory and management duties, functions, processes and procedures. A qualified learner will be able to: • Carry out coordination operations. • Carry out social security assessor operations.

The Constitution of the Republic of South Africa states that everyone has the 'right of access to social security, including appropriate social assistance if they are unable to support themselves and their dependants'. The South African Social Security Act provides for the establishment of the South African Social Security Agency as an agent for the administration and payment of social assistance; to provide for the prospective administration and payment of social security by the Agency and of services or matters related thereto. In order to provide for the requirements of the legislation, it is essential to provide for training and development of Social Security Administrators, Coordinators and Assessors. This qualification aims to provide Social Security Assessors with the necessary knowledge, skills and competencies to perform professionally and effectively in the delivery of service excellence. It is also the building block to advance horizontally and vertically into the Social Grant Coordinator, Social Security Administrator, Public Administration and any future related Social Security Qualifications. This occupational qualification is intended to enhance the provision of service within the field of Social Security Coordination and Assessments within the public sector. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Social Grant Assessment and Coordination field through building skills as well as operational competencies required within the public sector. It will provide the broad knowledge; skills and values needed in the Social Security Grant and Assessment field for the Public Sector and will facilitate access to, mobility and progression in the Public Sector. Qualifying learners could pursue a career in: • Public Service Administration and Supervision. • Technical assistance. • Data capturing. • Relationship management. • Project coordination. • Customer liaison within the public sector. • Social Security Administration Supervision. The qualification should provide the means for current workers to receive recognition of prior learning, to upgrade their skills and achieve a nationally recognised qualification. It should also assist new entrants to the Public Sector by ensuring that the quality of education and training in Social Security Administration and Coordination is enhanced and is of an excellent standard.

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: National Certificate: Social Security Administrator, NQF Level 4.

• Conduct Social Security application processes, functions and duties.
• Manage Social Security processes, functions and duties in the organisation.