Discretionary Grant Available · HWSETAUpcoming▾
Health & Welfare SETA · HWSETA
Discretionary grants for community health worker upskilling.
- Window:
- Applications open 1 April – 15 May
- Priority focus:
- Nursing Auxiliaries · Aalim / Traditional Healers · Social Work Aides
SAQA Qualification · 111142
Social Counselling Worker
R62 150
(Once-off Institutional License Fee)
Professional Role & Capability Blueprint
- Target Designation
- Certified Social Counselling Worker Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Social Counselling Worker.
- Academic Weight
- Full national recognition at NQF Level 5 yielding 143 credits upon successful PoE verification.
Strategic Institutional Purpose
- Audit Objective
- Formulated to systematically bridge operational skills deficits under the governing HWSETA quality matrix.
- Value Proposition
- Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.
Who is this for
This qualification is ideal for individuals with some work experience or prior learning who wish to formalise their skills and advance their careers. It is specifically designed for anyone who aspires to become a social counselling worker and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.
Qualification Rules · Module Matrix
Official SAQA module breakdown parsed from the qualification's registered rules.
Knowledge Modules (KM)
30 crTheory · 3 modules
- 263501-000-00-00-KM-015 cr
Fundamentals of Screening and/or Assessment within the Scope of Counselling
NQF Level 4
- 263501-000-00-00-KM-0215 cr
Counselling Skills
NQF Level 5
- 263501-000-00-00-KM-0310 cr
Professionalism and Ethical Compliance applicable to Counselling
NQF Level 4
Practical Skill Modules (PM)
48 crApplied · 4 modules
- 263501-000-00-00-PM-0115 cr
Compile the Client Profile
NQF Level 5
- 263501-000-00-00-PM-0215 cr
Facilitate appropriate Interventions
NQF Level 5
- 263501-000-00-00-PM-0310 cr
Apply Basic Counselling Skills in a Problem Saturated Situation
NQF Level 4
- 263501-000-00-00-PM-048 cr
Facilitate the Quality of Multi-Level Optimal Functioning
NQF Level 5
Work Experience Modules (WM)
65 crSite · 4 modules
- 263501-000-00-00-WM-0120 cr
Processes Related to the Compilation of Clients' Profiles in relation to Different Social and Environmental Context
NQF Level 5
- 263501-000-00-00-WM-0215 cr
Facilitation of Resolutions
NQF Level 5
- 263501-000-00-00-WM-0315 cr
Application of Basic Counselling Skills in a Problem Saturated Situation
NQF Level 4
- 263501-000-00-00-WM-0415 cr
Facilitation of Multi-Level Functioning
NQF Level 5
Official SAQA Curriculum
Source of truth · SAQA ID 111142 · Field 07 - Human and Social Studies › General Social Science
Purpose▾
The purpose of this qualification is to provide the required knowledge, practical skills and workplace-based experience to prepare a learner to operate as a Social Counselling Worker. A Social Counselling Worker provides supportive counselling services to individuals, families, groups and/or communities within various contexts. Qualifying learners will be able to: • Screen and/or assess well-being in supportive counselling services. • Facilitate appropriate interventions based on various clients' needs. • Compile client intervention plan. • Apply appropriate referral procedures as per organisational processes and procedures.
Rationale▾
The counselling qualifications, Further Education and Training Qualification and the Certificate for Counselling, currently registered are required to be realigned to the occupationally based qualifications of the Quality Council for Trades and Occupations (QCTO). This requirement prompted industry stakeholders, in collaboration with the Health and Welfare Sector Education and Training Authority (HWSETA) to initiate a process of realigning the registered counselling qualifications to the QCTO model. In addition to this, it was found that the two registered qualifications were not fit for purpose. The training currently offered to 'Lay Counsellors' is diverse and not standardised. This qualification is aimed at formalising the standard of training offered to individuals who offer supportive counselling in various contexts. The realignment process is aimed at addressing the need for counsellors. Currently there are individuals who operate as 'Lay Counsellors' who often work in a variety of contexts in environments where mental health professionals such as psychologists and social workers are not necessarily accessible to the majority of the population. This qualification is aimed at both new entrants as well as learners who are already working in welfare environments, which include but are not limited to, educational facilities, faith communities, health communities, the criminal justice system as well as the youth and the elderly. The qualification will provide learners with knowledge and skills that will enable them to apply counselling techniques to facilitate and enhance client well-being. The qualification offers a variety of learning pathways in areas such as public health and wellbeing, social work, community work, religious communities, nursing and emergency care. Learners who successfully complete the qualification may take up more responsibilities as supervisors and/or managers in areas specific to their own areas of practice or pursue entrepreneurial opportunities. Learners who have gained knowledge and skills through experience will be assessed through the process of Recognition of Prior Learning (RPL) in order to recognise their competencies. It is recommended that qualified learners should register with South African Qualifications Authority (SAQA) recognised Statutory and/or Professional Bodies upon completion of the qualification. This qualification will benefit learners to access employment opportunities. Society in general will benefit from the qualification because they will be served by qualified Social Counselling Workers.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 4 qualification. Or • At least two (2) years' assessed experience in counselling.
Exit Level Outcomes▾
- Screen and/or assess well-being in supportive counselling services.
- Facilitate appropriate interventions based on various clients' needs.
- Compile client intervention plan.
- Apply appropriate referral procedures as per organisational processes and procedures.
Qualification 111142 · Curriculum Architecture
Occupational Certificate: Social Counselling Worker · NQF Level 5 (143 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Learning Material Stack
Start-to-Exit Moderation Timeline
- 1
Pre-Delivery Setup
Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.
- 2
Delivery & Formative Moderation
Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.
- 3
Summative & External Moderation
Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Talk QMS on WhatsAppModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionClassroom Transformation Blueprint
Broken Standard
- 📄Photocopied guides with mismatched outcomes
- ❔Missing formative/summative assessments
- ⚠️No SETA alignment matrix — audit fails
- 🎲Facilitators improvise Social Counselling Worker delivery
- 🕳️PoE gaps flagged in moderation
i2Graduates Transformation
- ✓3 KM + 4 PM + 4 WM modules mapped to NQF Level 5
- ✓Pre-validated assessment bank per module
- ✓HWSETA alignment matrix included
- ✓Facilitator scripts + learner activities per credit
- ✓PoE templates that survive external moderation
The i2Graduates Quality Guarantee
Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.
