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Discretionary Grant Available · HWSETAUpcoming

Health & Welfare SETA · HWSETA

Discretionary grants for community health worker upskilling.

Window:
Applications open 1 April – 15 May
Priority focus:
Nursing Auxiliaries · Aalim / Traditional Healers · Social Work Aides
S33

SAQA Qualification · 111142

QCTO Compliant

Social Counselling Worker

Credits
143
NQF
NQF Level 5
Seta
HWSETA

R62 150

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Social Counselling Worker Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Social Counselling Worker.
Academic Weight
Full national recognition at NQF Level 5 yielding 143 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing HWSETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for individuals with some work experience or prior learning who wish to formalise their skills and advance their careers. It is specifically designed for anyone who aspires to become a social counselling worker and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

30 cr

Theory · 3 modules

  • 263501-000-00-00-KM-015 cr

    Fundamentals of Screening and/or Assessment within the Scope of Counselling

    NQF Level 4

  • 263501-000-00-00-KM-0215 cr

    Counselling Skills

    NQF Level 5

  • 263501-000-00-00-KM-0310 cr

    Professionalism and Ethical Compliance applicable to Counselling

    NQF Level 4

Practical Skill Modules (PM)

48 cr

Applied · 4 modules

  • 263501-000-00-00-PM-0115 cr

    Compile the Client Profile

    NQF Level 5

  • 263501-000-00-00-PM-0215 cr

    Facilitate appropriate Interventions

    NQF Level 5

  • 263501-000-00-00-PM-0310 cr

    Apply Basic Counselling Skills in a Problem Saturated Situation

    NQF Level 4

  • 263501-000-00-00-PM-048 cr

    Facilitate the Quality of Multi-Level Optimal Functioning

    NQF Level 5

Work Experience Modules (WM)

65 cr

Site · 4 modules

  • 263501-000-00-00-WM-0120 cr

    Processes Related to the Compilation of Clients' Profiles in relation to Different Social and Environmental Context

    NQF Level 5

  • 263501-000-00-00-WM-0215 cr

    Facilitation of Resolutions

    NQF Level 5

  • 263501-000-00-00-WM-0315 cr

    Application of Basic Counselling Skills in a Problem Saturated Situation

    NQF Level 4

  • 263501-000-00-00-WM-0415 cr

    Facilitation of Multi-Level Functioning

    NQF Level 5

Total Credits (SAQA)143

Official SAQA Curriculum


Source of truth · SAQA ID 111142 · Field 07 - Human and Social Studies › General Social Science

Min Credits
143
Registered
2019-10-24
Re-registration
2025-12-30
Purpose

The purpose of this qualification is to provide the required knowledge, practical skills and workplace-based experience to prepare a learner to operate as a Social Counselling Worker. A Social Counselling Worker provides supportive counselling services to individuals, families, groups and/or communities within various contexts. Qualifying learners will be able to: • Screen and/or assess well-being in supportive counselling services. • Facilitate appropriate interventions based on various clients' needs. • Compile client intervention plan. • Apply appropriate referral procedures as per organisational processes and procedures.

Rationale

The counselling qualifications, Further Education and Training Qualification and the Certificate for Counselling, currently registered are required to be realigned to the occupationally based qualifications of the Quality Council for Trades and Occupations (QCTO). This requirement prompted industry stakeholders, in collaboration with the Health and Welfare Sector Education and Training Authority (HWSETA) to initiate a process of realigning the registered counselling qualifications to the QCTO model. In addition to this, it was found that the two registered qualifications were not fit for purpose. The training currently offered to 'Lay Counsellors' is diverse and not standardised. This qualification is aimed at formalising the standard of training offered to individuals who offer supportive counselling in various contexts. The realignment process is aimed at addressing the need for counsellors. Currently there are individuals who operate as 'Lay Counsellors' who often work in a variety of contexts in environments where mental health professionals such as psychologists and social workers are not necessarily accessible to the majority of the population. This qualification is aimed at both new entrants as well as learners who are already working in welfare environments, which include but are not limited to, educational facilities, faith communities, health communities, the criminal justice system as well as the youth and the elderly. The qualification will provide learners with knowledge and skills that will enable them to apply counselling techniques to facilitate and enhance client well-being. The qualification offers a variety of learning pathways in areas such as public health and wellbeing, social work, community work, religious communities, nursing and emergency care. Learners who successfully complete the qualification may take up more responsibilities as supervisors and/or managers in areas specific to their own areas of practice or pursue entrepreneurial opportunities. Learners who have gained knowledge and skills through experience will be assessed through the process of Recognition of Prior Learning (RPL) in order to recognise their competencies. It is recommended that qualified learners should register with South African Qualifications Authority (SAQA) recognised Statutory and/or Professional Bodies upon completion of the qualification. This qualification will benefit learners to access employment opportunities. Society in general will benefit from the qualification because they will be served by qualified Social Counselling Workers.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 4 qualification. Or • At least two (2) years' assessed experience in counselling.

Exit Level Outcomes
  • Screen and/or assess well-being in supportive counselling services.
  • Facilitate appropriate interventions based on various clients' needs.
  • Compile client intervention plan.
  • Apply appropriate referral procedures as per organisational processes and procedures.
QCTO & HWSETA AlignedSAQA 111142

Qualification 111142 · Curriculum Architecture

Occupational Certificate: Social Counselling Worker · NQF Level 5 (143 Credits)

Filter View
§ 01

Three Curriculum Pillars

30
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-03 · 3 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
48
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-04 · 4 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
65
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-04 · 4 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


11 Modules · 143 Credits · HWSETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Social Counselling Worker delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 3 KM + 4 PM + 4 WM modules mapped to NQF Level 5
  • Pre-validated assessment bank per module
  • HWSETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.