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Occupational Qualification · S31

Discretionary Grant · Upcoming

Social Auxiliary Worker

QCTO Aligned Audit-ReadyHWSETA
NQF Level
NQF Level 5
Credits
129
Duration
—
SAQA ID
98890
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
98890
Min Credits
129
Registered
2018-07-01
Re-registration
2025-12-30
Field
Field 07 - Human and Social Studies
Sub-field
General Social Science

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Social Auxiliary Worker Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Social Auxiliary Worker.
Academic Weight
Full national recognition at NQF Level 5 yielding 129 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified social auxiliary worker, you can find employment opportunities in Health, Wellness, Social Services. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under HWSETA scope.
Audit Objective
Bridges operational skills deficits under the governing HWSETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Social Auxiliary Worker is a Occupational Certificate set at NQF Level 5, comprising 129 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Social Auxiliary Worker. This occupation assists in the provisioning of social services and support to individuals, families, groups and communities with regards to a full range of social services and related social welfare matters. These services include but are not limited to services and support relating to: emotional trauma (life skills development/emotional stress); financial stress; recreational needs; social needs and matters relating to housing (Developmental approach). A qualified learner will be able to: • Provide basic counselling and support services to individuals and families with socio-economic challenges. • Facilitate non-therapeutic (educational and support groups) groups towards achieving the f the developmental goals of the group. • Facilitate participatory development in communities to address their common socio-economic needs and to promote social justice. • Collect and collate data to inform social services interventions.

Entry Requirements▾

Recognition of Prior Learning: RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is a NQF Level 4 qualification or equivalent.

SAQA Rationale▾

A national priority in South Africa is to address the many social development needs prevalent among individuals, families, groups and communities. Social auxiliary work and social work are acknowledged as being essential to address these priority social needs. Social auxiliary work and social work are in the frontline of social development and transformation, particularly in traditionally under-resourced communities. The need for social auxiliary workers in South Africa was identified, leading to the role and functions of Social Auxiliary Work being defined in the Regulations to the Social Service Professions Act. Social Auxiliary Work is defined as "an act or activity practised by a social auxiliary worker under the guidance and control of the social worker and as a supporting service to a social worker to achieve the aims of social work". This implies that social auxiliary workers are assistants to social workers, providing support services and working under the supervision of social workers. Social auxiliary work complements and supports social work in all focus areas with services to individuals, families, groups and communities. In order to provide this assistance and support to the social work team, a qualification in social auxiliary work and registration with the South African Council for Social Service Professions (SACSSP) is necessary. This is in order to empower social auxiliary workers to assist social workers in the rendering of developmental social welfare services. This occupational certificate will enable the qualifying learner to meet the requirements for registration as a Social Auxiliary Worker with the South African Council for Social Service Professionals (SACSSP).

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning: RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is a NQF Level 4 qualification or equivalent.

Exit Level Outcomes▾
  • Assist in providing basic counselling and support services using the appropriate skills and techniques within recognised social welfare case management approaches.
  • Interpret and motivate the application of the key recognised theories associated with case work in social Auxiliary work.
  • Identify groups and assist in facilitating group processes to achieve a range of outcomes (Outcomes include educational and social support groups within the Professional Scope of Social Auxiliary Work).
  • Interpret and motivate the application of the key recognised theories associated with group work in line with the Scope of Practice for Social Auxiliary Work.
  • Assist in conducting community assessments and compile integrated development plans where information is appropriately collected and collated.
  • Assist in selecting the most appropriate methods of intervention to deal with a range of community development issues and scenarios.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan
QCTO & HWSETA AlignedSAQA 98890

Qualification 98890 · Curriculum Architecture

Occupational Certificate: Social Auxiliary Worker · NQF Level 5 (129 Credits)

Filter View
§ 01

Three Curriculum Pillars

38
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
47
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-04 · 4 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
38
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-04 · 4 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

3 KM + 3 PM + 2 WM modules mapped to NQF Level 5

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

HWSETA alignment matrix included

Facilitation

Facilitators improvise Social Auxiliary Worker delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R61 450

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

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The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.