← Back to Qualifications
Discretionary Grant Available · SERVICES SETAUpcoming

Services SETA · SERVICES SETA

Bulk learnership funding for corporates 50+ learners.

Window:
Discretionary Grants open May
Priority focus:
Contact Centre · Real Estate · Cleaning
S26

SAQA Qualification · 118741

QCTO Compliant

Small Business Consultant

Credits
244
NQF
NQF Level 5
Seta
SERVICES SETA

R67 200

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Small Business Consultant Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Small Business Consultant.
Academic Weight
Full national recognition at NQF Level 5 yielding 244 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for individuals with some work experience or prior learning who wish to formalise their skills and advance their careers. It is specifically designed for anyone who aspires to become a small business consultant and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

93 cr

Theory · 20 modules

  • 242101-000-00-KM-015 cr

    Regulatory and Legislative Framework

    NQF Level 5

  • 242101-000-00-KM-025 cr

    Compliance Audit

    NQF Level 5

  • 242101-000-00-KM-034 cr

    Fundamentals of Entrepreneurial Profiles

    NQF Level 4

  • 242101-000-00-KM-045 cr

    Business Consulting Development

    NQF Level 5

  • 242101-000-00-KM-055 cr

    Strategic and Operational Plans

    NQF Level 5

  • 242101-000-00-KM-065 cr

    Professional Business Success Factors

    NQF Level 5

  • 242101-000-00-KM-075 cr

    Principles of Marketing

    NQF Level 5

  • 242101-000-00-KM-085 cr

    Business Finance

    NQF Level 5

  • 242101-000-00-KM-095 cr

    Principles of Costing and Pricing to a Business Venture

    NQF Level 4

  • 242101-000-00-KM-105 cr

    Risk Profiling

    NQF Level 5

  • 242101-000-00-KM-114 cr

    Principles of Tendering

    NQF Level 5

  • 242101-000-00-5 cr

    KM12, Business Appraisal

    NQF Level 5

  • 242101-000-00-5 cr

    KM13, Business Requirements and Business Rescue Strategies

    NQF Level 5

  • 242101-000-00-5 cr

    KM-14, Effective Communication

    NQF Level 5

  • 242101-000-00-3 cr

    KM-15, Principles of Ethics in Business

    NQF Level 6

  • 2421000-00-00-3 cr

    KM-16, Strategies for Behaviour Change and Coaching

    NQF Level 5

  • 242101-000-00-KM-175 cr

    Principles of Change Management

    NQF Level 5

  • 242101-000-00-KM-185 cr

    Introductory Studies for Project Managers

    NQF Level 5

  • 242101-000-00-KM-194 cr

    Application of Contract Documentation

    NQF Level 5

  • 242101-000-00-KM-205 cr

    Evaluation of Influences in Value Chain

    NQF Level 5

Practical Skill Modules (PM)

55 cr

Applied · 7 modules

  • 242101-000-00-PM-018 cr

    Evaluate Personal Capability for Performing Business Consulting Services

    NQF Level 5

  • 242101-000-00-PM-028 cr

    Carry Out Due Diligence and Check Compliance with Relevant Legislation

    NQF Level 6

  • 242101-000-00-PM-038 cr

    Monitor Methods of Appraisal of Business Owner, Business Performance and Activities

    NQF Level 5

  • 242101-000-00-PM-0410 cr

    Provide Strategic and Operational Consulting Service

    NQF Level 6

  • 242101-000-00-PM-055 cr

    Develop and Implement Change Management Framework

    NQF Level 5

  • 242101-000-00-PM-068 cr

    Develop Project Implementation Approach

    NQF Level 5

  • 242101-000-00-PM-078 cr

    Interpret the Influences of Key Components in The Value Chain on Business Efficiency

    NQF Level 5

Work Experience Modules (WM)

96 cr

Site · 7 modules

  • 242101-000-00-WM-0110 cr

    Procedures to Evaluate Personal Capability for Performing Business Consulting Services

    NQF Level 5

  • 242101-000-00-WM-0215 cr

    Processes and Procedures for Carrying Out and Checking Due Diligence Compliance with Relevant Legislation

    NQF Level 5

  • 242101-000-00-WM-0315 cr

    Process to Monitor Methods of Appraisal of Business Owner, Business Performance and Activities

    NQF Level 5

  • 242101-000-00-WM-0420 cr

    Procedures to Provide Strategic and Operational Consulting Service

    NQF Level 5

  • 242101-000-00-WM-0510 cr

    Process to Develop and Implement a Change Management Framework

    NQF Level 5

  • 242101-000-00-WM-0615 cr

    Process and Procedures to Develop Project Approach

    NQF Level 5

  • 242101-000-00-WM-0711 cr

    Procedures to Interpret the Influences of Key Components in The Value Chain on Business Efficiency

    NQF Level 5

Total Credits (SAQA)244

Official SAQA Curriculum


Source of truth · SAQA ID 118741 · Field 11 - Services › Wholesale and Retail

Min Credits
244
Registered
2022-02-03
Re-registration
2025-12-31
Purpose

The purpose of this qualification is to prepare a learner to operate as a Small Business Consultant. A Small Business Consultant consults and guides in business development. A qualified learner will be able to: • Evaluate personal capability for performing business consulting services. • Carry out due diligence and check compliance with relevant legislation. • Monitor methods of appraisal of the business owner, business performance and activities. • Provide strategic and operational consulting service • Develop and implement a change management framework • Develop project implementation approach, and • Interpret the influences of key components in the value chain on business efficiency

Rationale

Small Business Consulting is an essential service in the socio-economic and technological development of the country and requires unique skills to create an enabling environment for growth and sustainable businesses. Various professional bodies such as the Institute of Business Advisors South Africa (IBASA) and Small Enterprise Development Agency (SEDA) have been consulted in respect to this qualification and have emphasised the need for this assistance in the industry where it will be providing an efficient and effective support service to businesses and, therefore, have an important role in job creation and drivers of growth thereby adding to the economic development and ensuring businesses receive the necessary support early on. This qualification recognises the competence, knowledge and skills required to advise in the management and development of business ventures. The development of competence in this field can lead to better service delivery, sustainability and the promotion of job creation and security. The qualification supports the objectives of the NQF in that it gives the learner access to a nationally recognised qualification that acknowledges the skills and knowledge that he/she has acquired. It will, therefore, ensure that the quality of education and training received by learners in the sector is enhanced and of a world-class standard. The target market for this qualification includes school leavers and will allow those in formal education, those already employed in organisations in the small business consulting industry, and those in public and private small business consulting practice, access to a qualification that can be used as a benchmark to gauge their competence against local and international standards. Learners will find employment within the private sector, public sector, non-governmental organisations, non-profit organisations, small, medium and micro enterprises, sole proprietors, and may have an opportunity for self-employment. These roles may vary from business analyst, business consultant, business advisor, business advisory specialist, business advising consultant, small business consultants, small business advisors, engagement consultants, or maybe more specialist roles such as strategy consultants, human resources consultants, operations consultants, financial advisory consultants or risk and compliance consultants. The business will obtain an objective consulting service where these consultants can recognise and identify problem areas, discover inefficiencies and redundancies, and provide legitimate solutions that can assist the business to get back on track. By these businesses providing a new or better service well, they help themselves and the community in which they operate to create jobs and make the community sustainable and resilient. This, in turn, stimulates economic growth, create jobs and addresses high levels of unemployment.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification.

Exit Level Outcomes
  • Appraise personal capabilities for performing business consulting.
  • Examine due diligence and compliance with relevant legislation.
  • Evaluate business performance, business owner and activities.
  • Provide strategic and operational consulting service.
  • Establish and implement change management structures.
  • Entrench project implementation approach.
  • Identify and clarify key improvement elements in the value chain.
QCTO & SERVICES SETA AlignedSAQA 118741

Qualification 118741 · Curriculum Architecture

Occupational Certificate: Small Business Consultant · NQF Level 5 (244 Credits)

Filter View
§ 01

Three Curriculum Pillars

93
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-20 · 20 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
55
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-07 · 7 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
96
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-07 · 7 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


34 Modules · 244 Credits · SERVICES SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Small Business Consultant delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 20 KM + 7 PM + 7 WM modules mapped to NQF Level 5
  • Pre-validated assessment bank per module
  • SERVICES SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.