Occupational Qualification · R49
Discretionary Grant · OpenRoad Incident Management Co-ordinator
- NQF Level
- NQF Level 5
- Credits
- 120
- Duration
- —
- SAQA ID
- 120686
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 120686
- Min Credits
- 120
- Registered
- 2023-03-08
- Re-registration
- 2028-03-08
- Field
- Field 11 - Services
- Sub-field
- Transport, Operations and Logistics
Sample Asset Preview





Overview & Scope
Programme Profile
- Target Designation
- Certified Road Incident Management Co-ordinator Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Road Incident Management Co-ordinator.
- Academic Weight
- Full national recognition at NQF Level 5 yielding 120 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified road incident management co-ordinator, you can find employment opportunities in Transport, Logistics, Maritime, Aviation. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under TETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing TETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
Designed as a Higher Occupational Certificate at NQF Level 5 worth 120 credits, the Road Incident Management Co-ordinator equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.
Purpose▾
The purpose of this qualification is to prepare a learner to operate as a Road Incident Management Co-ordinator. A Road Incident Management Co-ordinator co-ordinates the implementation of integrated transport or other related road incidents management plans, assesses and analyses incidents and establishes and co-ordinates incident management teams. A qualified learner will be able to: • Access and analyse road incidents and develop incident management plans. • Establish, resource and co-ordinate joint incident management teams.
Entry Requirements▾
Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the RPL Policy of the Quality Council for Trades and Occupations. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part-qualification. • Learners who have acquired competencies of the modules of a qualification or part-qualification will be credited for modules through RPL. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result. Entry Requirements: Any NQF Level 4 qualification.
SAQA Rationale▾
There is a need in South Africa for a comprehensive approach to crisis planning and a framework for national, local and private agencies to effectively and collaboratively manage road incidents and accidents by using a core set of concepts, principles, procedures, processes, terminology and standards through the establishment of an Incident Command System (ICS) as a standardised approach to the command, control, and coordination of all-hazard emergency responses. The South African National Roads Agency Limited (SANRAL) is mandated by the National Transport Policy (1997) to implement incident management programmes on the entire national road network of South Africa. SANRAL confirmed the need for the development of a qualification for Road Incident Management Co-ordinators as an integral part of the overall Road Incident Management System (RIMS) Strategy (in accordance with ISO 39001 Road Traffic Safety Management Systems) for the country. Road incident scenes are very dangerous places to work. Too many responders are injured or killed every year at road incident scenes. Training of Road Incident Management Co-ordinators is essential to ensure a common integrated and co-ordinated approach to road incident management processes. Such incident management processes will contribute to the efficient and effective responses and reduce the risk of secondary incidents. Road incidents impact on the safety of everybody using the road. Very often a primary incident, if not cleared and resolved quickly, also results in a secondary incident which directly and indirectly affects society. Furthermore, prolonged delays in resolving road related incidents also directly impacts on the economy as it affects delivery times of goods being transported as well as productivity in general of those being prevented to arrive at destinations on time. This qualification will therefore benefit the sector, society, and the economy alike by providing qualified learners with the knowledge and skills to effectively respond to road and related incidents. Typical learners to be attracted to this qualification include school leavers or any other person with an interest in community services, coordination of activities and working outdoors. Learners will benefit from this qualification as successful completion will provide learners with access to employment opportunities in the transport sector (especially SANRAL) as well as other sectors involved in the broader area of disaster management (such as the National Defence Force and municipal services) as the knowledge and skills gained will enable learners to coordinate other emergency incidents such as fire and rescue. The skills and knowledge will also enable the qualified learner to coordinate events other than emergencies, thereby increasing job opportunities within the community and contributing to the full development of the learner. Professional registration is not a requirement. This qualification was not developed as part of a specific career pathway, but learners wishing to further their career in this field of study and with an increased focus on law, would be able to do so by enrolling for an Occupational Certificate: Road Traffic Safety Officer.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the RPL Policy of the Quality Council for Trades and Occupations. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part-qualification. • Learners who have acquired competencies of the modules of a qualification or part-qualification will be credited for modules through RPL. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result. Entry Requirements: Any NQF Level 4 qualification.
Exit Level Outcomes▾
- Evaluate an incident and secure the area, applying standard methods and techniques in the context of the district, provincial and national environment.
- Establish a joint incident management team and coordinate the implementation processes and responsible use of resources applying standard methods and processes.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
22 modules · 114 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 226302-002-00-KM-014 cr
Introduction to Road Incident Management
NQF Level 5
- 226302-002-00-KM-023 cr
Principles and Concepts of Road Incident Management
NQF Level 5
- 226302-002-00-KM-049 cr
Fundamental Principles of Dealing with Dangerous Goods
NQF Level 3
- 226302-002-00-KM-0510 cr
Concepts and Principles of Chain of Events
NQF Level 5
- 226302-002-00-KM-063 cr
Principles of Data Collection
NQF Level 5
- 226302-002-00-KM-076 cr
Road Incident Management Systems Programme Management
NQF Level 5
- 226302-002-00-KM-083 cr
Road Safety Audits
NQF Level 5
Qualification 120686 · Curriculum Architecture
Higher Occupational Certificate: Road Incident Management Co-ordinator · NQF Level 5 (120 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
7 KM + 12 PM + 3 WM modules mapped to NQF Level 5
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
TETA alignment matrix included
Facilitation
Facilitators improvise Road Incident Management Co-ordinator delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R61 000
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
