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Occupational Qualification · R29

Discretionary Grant · Upcoming

Refugee Status Determination Officer

QCTO Aligned Audit-ReadyPSETA
NQF Level
NQF Level 6
Credits
133
Duration
—
SAQA ID
120685
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
120685
Min Credits
133
Registered
2023-03-08
Re-registration
2028-03-08
Field
Field 08 - Law, Military Science and Security
Sub-field
Sovereignty of the State

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
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Overview & Scope

Programme Profile

Target Designation
Certified Refugee Status Determination Officer Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Refugee Status Determination Officer.
Academic Weight
Full national recognition at NQF Level 6 yielding 133 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified refugee status determination officer, you can find employment opportunities in Public Service, Administration. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under PSETA scope.
Audit Objective
Bridges operational skills deficits under the governing PSETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

Designed as a Higher Occupational Certificate at NQF Level 6 worth 133 credits, the Refugee Status Determination Officer equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.

Purpose▾

The purpose of this qualification is to prepare a learner to function as a Refugee Status Determination Officer (RSDO). An RSDO adjudicates asylum seeking applications to determine and grant or reject refugee status in accordance with the Refugees Act, 1998 (Act no 130 of 1998 as amended in 2017) and its regulations of 2000 with all the amendments. RSDOs distinguish fraudulent applications, detect identity theft and refer fraudulent applications for investigation, thus strengthening the national security, protecting the sovereignty of the state and communities from potentially corrupt individuals and abuse of asylum processes. Typical graduate attributes the learner will acquire include critical analysis, critical thinking, good communication skills and non-adversarial demeanour towards asylum seekers and refugees. A qualified learner will be able to: • Authenticate asylum seeker applications using various techniques to identify authentic versus fraudulent documentation. • Process asylum seeker applications and determine refugee status in compliance with legal prescripts. • Execute general administrative duties and responsibilities related to refugee status determination. • Execute refugee reception duties in compliance with legal prescripts.

Entry Requirements▾

This qualification is ideal for experienced practitioners, supervisors, or managers seeking professional recognition and deeper expertise. It is specifically designed for anyone who aspires to become a refugee status determination officer and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

SAQA Rationale▾

States that are party to the 1951 Refugee Convention and/or do have a fair and efficient national asylum procedure in place, have the primary responsibility to conduct Refugee Status Determination (RSD). International refugee protection in Africa is governed by the Organisation of African Unity (OAU) Convention, which in itself is a humanitarian response to the individual as well as the mass character of the refugee phenomenon in Africa. Globally, international refugee protection is governed by the United Nations High Commission for Refugees (UNHCR). The UNHCR also ensures the integrity of resettlement operations by creating and implementing anti-fraud mechanisms and processes. Asylum seeking and refugee status are a growing global phenomenon, impacting severely on host countries. The growing need for international protection and compliance with international human rights obligations, requires state parties to the Convention to put measures in place to build capacity in terms of the asylum-seeking and refugee adjudication systems, hence the identified need to ensure that Refugee Status Determination Officers (RSDOs) provide relevant and professional services in compliance with international standards and obligations. Refugee influx and settlements can have a negative and positive impact on the economy and society of the host country. Host countries can positively benefit from skilled asylum seekers and refugees and diversity of cultures, strengthening national brain gain and economic development. On the other hand, asylum and international protection, if not properly managed, can lead to the abuse of asylum management system, straining public and private services, displacing nationals from the employment market and undermine social cohesion. It is within this context that the RSDO plays an important role in the adjudication of applications for asylum from persons fleeing persecutions from their countries of origin, in need of international protection. It is important that RSDOs must apply risk-based approach when examining applications, documentations and undertake interviews to adjudicate asylum seekers' applications consistently with relevant national legislations and international law. RSDOs must ensure that RSD related services, reception, registration and decision making are carried out in compliance with international conventions and treaties. The Higher Occupational Certificate: Refugee Status Determination Officer at NQF Level 5 has been specifically designed for the South African Department of Home Affairs (DHA) officials. This qualification is aimed at learners employed as RSDOs and those who intend to pursue a career specifically within the refugee affairs discipline. It provides learners with opportunities for professional development and career advancement within the broader constituencies of the Safety in Society community that will contribute to providing a safe and secure environment for all the people in the Republic of South Africa. Even though RSDOs currently employed at DHA are the main target group, as the need arises, unemployed youth may also enrol to serve the aims of the National Development Plan (NDP). Other registered qualifications related to administrative functions at NQF Level 5 are generic in nature, while this occupational qualification is a fit-for-purpose qualification ensuring that learners develop an in-depth understanding of the national and international legislation and conventions; risks associated with this occupation and that the Sovereignty of State is maintained. The DHA is the only Department mandated in terms of legislation to provide this service in compliance with South Africa's international obligation. Learning typical pathways provided by this qualification will enable learners the opportunity for professional development and career advancement within the broader constituencies of the Safety in Society through further studies in the area of Paralegal Practice and Policing.These learners will contribute to providing a safe and secure environment for all the people in the Republic of South Africa. Refugee Status Determination Officers can also embark on a management career in immigration services and support the desired organisational transformation and positively influence service delivery.

Exit Level Outcomes▾
  • Conduct refugee status determination functions in compliance with the prescripts of the legislative framework.
  • Authenticate and process asylum seeker applications for refugee status determination in accordance with the prescripts of the legislative framework.
  • Conduct general administration functions in terms of the Refugees Act and other legislations ensuring safe-keeping of confidential information and face-value documentation.
  • Implement work processes in accordance with the principles of Batho-Pele, ensuring professionalism, code of conduct and ethics.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

25 modules · 133 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 335903-000-00-KM-014 cr

    Asylum Seekers and Refugee Affairs

    NQF Level 5

  • 335903-000-00-KM-027 cr

    Legal Framework Relating to the Status of Refugees and Asylum Seekers

    NQF Level 5

  • 335903-000-00-KM-034 cr

    Batho Pele, Professional Conduct and Ethics

    NQF Level 5

  • 335903-000-00-KM-043 cr

    Researching for Refugee Status Determination and Asylum-seeking Applications

    NQF Level 5

  • 335903-000-00-KM-054 cr

    Identity Fraud, Corruption and Forensic Questioned Documents

    NQF Level 5

  • 335903-000-00-KM-063 cr

    Prevention and Detection of Fraudulent Activities

    NQF Level 5

  • 335903-000-00-KM-077 cr

    Adjudication of Asylum Seeker and Refugee Applications

    NQF Level 5

  • 335903-000-00-KM-084 cr

    Risk Management

    NQF Level 5

  • 335903-000-00-KM-093 cr

    Record Keeping, Safe-Keeping and Handling of Face-Value Documents and Stamps

    NQF Level 5

  • 335903-000-00-KM-104 cr

    General Administration and Effective Resource Management

    NQF Level 5

  • 335903-000-00-KM-114 cr

    Professional Skills and Personal Development

    NQF Level 5

  • 335903-000-00-KM-124 cr

    Emotional Intelligence

    NQF Level 5

  • 335903-000-00-KM-133 cr

    Internal and External Client Relations

    NQF Level 5

  • 335903-000-00-KM-143 cr

    Refugee Reception Officer Duties

    NQF Level 5

Sub-total credits57
QCTO & PSETA AlignedSAQA 120685

Qualification 120685 · Curriculum Architecture

Higher Occupational Certificate: Refugee Status Determination Officer · NQF Level 6 (133 Credits)

Filter View
§ 01

Three Curriculum Pillars

57
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-14 · 14 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
46
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-07 · 7 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
30
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-04 · 4 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

14 KM + 7 PM + 4 WM modules mapped to NQF Level 6

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

PSETA alignment matrix included

Facilitation

Facilitators improvise Refugee Status Determination Officer delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R66 650

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.