Occupational Qualification · R21
Discretionary Grant · UpcomingRecruitment Manager
- NQF Level
- NQF Level 5
- Credits
- 186
- Duration
- —
- SAQA ID
- 118251
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 118251
- Min Credits
- 186
- Registered
- 2021-06-22
- Re-registration
- 2025-12-31
- Field
- Field 03 - Business, Commerce and Management Studies
- Sub-field
- Human Resources
Sample Asset Preview





Overview & Scope
Programme Profile
- Target Designation
- Certified Recruitment Manager Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Recruitment Manager.
- Academic Weight
- Full national recognition at NQF Level 5 yielding 186 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified recruitment manager, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
The Recruitment Manager (NQF Level 5, 186 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.
Purpose▾
The purpose of this qualification is to prepare a learner to operate as the Recruitment Manager. The Recruitment Manager manages people and resources to ensure compliance and operational delivery of recruitment services. A qualified learner will be able to: • Manage and control operational planning and the achievement of operational targets. • Lead, manage and develop staff to ensure smooth business operations. • Manage the implementation of compliance with legal procedures and industry standards. • Establish and manage budgets, controlling expenditure and ensuring the efficient use of resources. • Oversee the maintenance of an effective and efficient recruitment service.
Entry Requirements▾
Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. Learners who have been certified competent in some or similar modules through a statement of results from an accredited provider may be granted access to the EISA and credited for those modules after verification through Integrated Formative Assessment. RPL for access to the qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Learners who are competent in some modules after an integrated RPL assessment shall be awarded credits towards relevant modules by issuing a statement of results and granted access to the qualification for learning. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification.
SAQA Rationale▾
Recruitment services play a critical role in accessing employment opportunities. The demand for competent recruitment managers operating in an increasingly complex labour market is a priority for the industry. The qualification will provide learners with specialised competencies to function successfully within the recruitment environment. The recruitment industry, through its qualified managers, manages a significant portion of the permanent and temporary workforce and facilitates the acquisition of job and employment opportunities within the marketplace. This qualification brings together all aspects of recruitment and marketing principles. It seeks to professionalise the industry and is applicable to permanent and temporary employment services. In addition, it provides articulation with other service industries. This qualification will provide an opportunity for persons already in the industry to acquire formal recognition for the competencies that they have acquired.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. Learners who have been certified competent in some or similar modules through a statement of results from an accredited provider may be granted access to the EISA and credited for those modules after verification through Integrated Formative Assessment. RPL for access to the qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Learners who are competent in some modules after an integrated RPL assessment shall be awarded credits towards relevant modules by issuing a statement of results and granted access to the qualification for learning. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification.
Exit Level Outcomes▾
- Manage and control operational planning and the achievement of operational targets.
- Lead, manage and develop staff to ensure smooth business operations.
- Manage the implementation of compliance with legal procedures and industry standards.
- Establish and manage budgets, control expenditure and ensure the efficient use of resources.
- Oversee the maintenance of an effective and efficient recruitment service.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
25 modules · 178 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 121907-001-00-KM-014 cr
Introductory Studies for Private Employment Agency Managers
NQF Level 4
- 121907-001-00-KM-024 cr
Communication
NQF Level 4
- 121907-001-00-KM-034 cr
Operational Management
NQF Level 5
- 121907-001-00-KM-048 cr
Private Employment Agency Systems and Processes
NQF Level 5
- 121907-001-00-KM-054 cr
Human Resource Management
NQF Level 5
- 121907-001-00-KM-064 cr
Industrial Relations Management
NQF Level 5
- 121907-001-00-KM-076 cr
Compliance to Industry Standards and Risk management
NQF Level 6
- 121907-001-00-KM-088 cr
Client Relationship Management
NQF Level 6
- 121907-001-00-KM-096 cr
Financial Management Concepts
NQF Level 5
Qualification 118251 · Curriculum Architecture
Occupational Certificate: Recruitment Manager · NQF Level 5 (186 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
9 KM + 11 PM + 5 WM modules mapped to NQF Level 5
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
SERVICES SETA alignment matrix included
Facilitation
Facilitators improvise Recruitment Manager delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R64 300
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
