Discretionary Grant Available · SERVICES SETAUpcoming▾
Services SETA · SERVICES SETA
Bulk learnership funding for corporates 50+ learners.
- Window:
- Discretionary Grants open May
- Priority focus:
- Contact Centre · Real Estate · Cleaning
SAQA Qualification · 118251
Recruitment Manager
R64 300
(Once-off Institutional License Fee)
Professional Role & Capability Blueprint
- Target Designation
- Certified Recruitment Manager Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Recruitment Manager.
- Academic Weight
- Full national recognition at NQF Level 5 yielding 186 credits upon successful PoE verification.
Strategic Institutional Purpose
- Audit Objective
- Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
- Value Proposition
- Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.
Who is this for
This qualification is ideal for individuals with some work experience or prior learning who wish to formalise their skills and advance their careers. It is specifically designed for anyone who aspires to become a recruitment manager and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.
Qualification Rules · Module Matrix
Official SAQA module breakdown parsed from the qualification's registered rules.
Knowledge Modules (KM)
48 crTheory · 9 modules
- 121907-001-00-KM-014 cr
Introductory Studies for Private Employment Agency Managers
NQF Level 4
- 121907-001-00-KM-024 cr
Communication
NQF Level 4
- 121907-001-00-KM-034 cr
Operational Management
NQF Level 5
- 121907-001-00-KM-048 cr
Private Employment Agency Systems and Processes
NQF Level 5
- 121907-001-00-KM-054 cr
Human Resource Management
NQF Level 5
- 121907-001-00-KM-064 cr
Industrial Relations Management
NQF Level 5
- 121907-001-00-KM-076 cr
Compliance to Industry Standards and Risk management
NQF Level 6
- 121907-001-00-KM-088 cr
Client Relationship Management
NQF Level 6
- 121907-001-00-KM-096 cr
Financial Management Concepts
NQF Level 5
Practical Skill Modules (PM)
76 crApplied · 11 modules
- 121907-001-00-PM-014 cr
Maintain Productive and Effective Work Teams
NQF Level 4
- 121907-001-00-PM-028 cr
Develop, Review and Report on Operational Plans and Targets
NQF Level 5
- 121907-001-00-PM-034 cr
Manage Service Level Agreements
NQF Level 5
- 121907-001-00-PM-046 cr
Manage, Implement and Review a Client Relationship Management Strategy
NQF Level 5
- 121907-001-00-PM-056 cr
Supervise Internal Personnel
NQF Level 4
- 121907-001-00-PM-066 cr
Manage Workforce Discipline and Relationships
NQF Level 5
- 121907-001-00-PM-076 cr
Manage Personnel Performance and Capacity
NQF Level 4
- 121907-001-00-PM-086 cr
Administer Human Resources Processes
NQF Level 4
- 121907-001-00-PM-0910 cr
Monitor Compliance with the Recruitment Process
NQF Level 6
- 121907-001-00-PM-1012 cr
Attend to Financial Control Practices
NQF Level 6
- 121907-001-00-PM-118 cr
Set and Monitor the Achievement of Operational Recruitment Targets
NQF Level 6
Work Experience Modules (WM)
54 crSite · 5 modules
- 121907-001-00-WM-0110 cr
Operational Planning, Review and Management Processes in a Private Employment Agency Environment
NQF Level 6
- 121907-001-00-WM-0212 cr
Lead, Manage and Develop Staff to Ensure Productive Business Operations in a Private Employment Agency Environment
NQF Level 4
- 121907-001-00-WM-038 cr
Manage Legal Compliance in a Private Employment Agency Environment
NQF Level 5
- 121907-001-00-WM-048 cr
Manage Budgets and Control Expenditure in a Private Employment Agency
NQF Level 5
- 121907-001-00-WM-0516 cr
Deliver Effective and Efficient Recruitment Services in a Private Employment agency
NQF Level 5
Official SAQA Curriculum
Source of truth · SAQA ID 118251 · Field 03 - Business, Commerce and Management Studies › Human Resources
Purpose▾
The purpose of this qualification is to prepare a learner to operate as the Recruitment Manager. The Recruitment Manager manages people and resources to ensure compliance and operational delivery of recruitment services. A qualified learner will be able to: • Manage and control operational planning and the achievement of operational targets. • Lead, manage and develop staff to ensure smooth business operations. • Manage the implementation of compliance with legal procedures and industry standards. • Establish and manage budgets, controlling expenditure and ensuring the efficient use of resources. • Oversee the maintenance of an effective and efficient recruitment service.
Rationale▾
Recruitment services play a critical role in accessing employment opportunities. The demand for competent recruitment managers operating in an increasingly complex labour market is a priority for the industry. The qualification will provide learners with specialised competencies to function successfully within the recruitment environment. The recruitment industry, through its qualified managers, manages a significant portion of the permanent and temporary workforce and facilitates the acquisition of job and employment opportunities within the marketplace. This qualification brings together all aspects of recruitment and marketing principles. It seeks to professionalise the industry and is applicable to permanent and temporary employment services. In addition, it provides articulation with other service industries. This qualification will provide an opportunity for persons already in the industry to acquire formal recognition for the competencies that they have acquired.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. Learners who have been certified competent in some or similar modules through a statement of results from an accredited provider may be granted access to the EISA and credited for those modules after verification through Integrated Formative Assessment. RPL for access to the qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Learners who are competent in some modules after an integrated RPL assessment shall be awarded credits towards relevant modules by issuing a statement of results and granted access to the qualification for learning. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification.
Exit Level Outcomes▾
- Manage and control operational planning and the achievement of operational targets.
- Lead, manage and develop staff to ensure smooth business operations.
- Manage the implementation of compliance with legal procedures and industry standards.
- Establish and manage budgets, control expenditure and ensure the efficient use of resources.
- Oversee the maintenance of an effective and efficient recruitment service.
Qualification 118251 · Curriculum Architecture
Occupational Certificate: Recruitment Manager · NQF Level 5 (186 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Learning Material Stack
Start-to-Exit Moderation Timeline
- 1
Pre-Delivery Setup
Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.
- 2
Delivery & Formative Moderation
Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.
- 3
Summative & External Moderation
Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Talk QMS on WhatsAppModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionClassroom Transformation Blueprint
Broken Standard
- 📄Photocopied guides with mismatched outcomes
- ❔Missing formative/summative assessments
- ⚠️No SETA alignment matrix — audit fails
- 🎲Facilitators improvise Recruitment Manager delivery
- 🕳️PoE gaps flagged in moderation
i2Graduates Transformation
- ✓9 KM + 11 PM + 5 WM modules mapped to NQF Level 5
- ✓Pre-validated assessment bank per module
- ✓SERVICES SETA alignment matrix included
- ✓Facilitator scripts + learner activities per credit
- ✓PoE templates that survive external moderation
The i2Graduates Quality Guarantee
Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.
