Occupational Qualification · Q1
Discretionary Grant · UpcomingQuality Assurer
- NQF Level
- NQF Level 5
- Credits
- 106
- Duration
- —
- SAQA ID
- 118769
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 118769
- Min Credits
- 106
- Registered
- 2022-02-03
- Re-registration
- 2027-02-03
- Field
- Field 03 - Business, Commerce and Management Studies
- Sub-field
- Generic Management
Sample Asset Preview





Overview & Scope
Programme Profile
- Target Designation
- Certified Quality Assurer Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Quality Assurer.
- Academic Weight
- Full national recognition at NQF Level 5 yielding 106 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified quality assurer, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
The Quality Assurer is a Occupational Certificate set at NQF Level 5, comprising 106 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.
Purpose▾
The purpose of this part-qualification is to prepare a learner to operate as a Quality Assurer. Quality Assurers assure incoming, in-process and outgoing quality standards of products and services in terms of planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled. A qualified learner will be able to: • Ensure incoming, in-process and outgoing quality products or services. • Manage the quality management department to meet performance targets. • Manage a quality management system. • Manage quality functions of an organisation to ensure product/service quality.
Entry Requirements▾
Recognition of Prior Learning (RPL): RPL for access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • Occupational Certificate: Quality Controller, NQF Level 4.
SAQA Rationale▾
This part-qualification has been designed to address the shortage of suitably qualified quality assurers in the production as well as the services environment. This part-qualification establishes a South African standard for uniformity and consistency in the training of staff employed in various industries. Quality Assurers are employed across all sectors of industry, services, parastatals, and government departments. Experienced quality assurers working in the quality environment requiring a formal recognition, will benefit from this part-qualification. The structure of the part-qualification provides for learning at a quality assurer level (structured as a part qualification) and progresses to the level of the operational quality management level. It forms the next stepping stone in the learning path which started as quality inspector, progressing to quality controller and then entering this qualification of which the exit points prepare learners for employment as quality assurers. This part-qualification contributes to national initiatives in terms of increasing competitiveness, creation of jobs, exports, and entrepreneurship development. This occupational part-qualification responds to a specific need in the South African labour market to provide a standard for the development of persons employed as quality assurers, quality managers and entrepreneurs in the quality industry. This is in line with international initiatives by promoting a culture of quality. Customers will receive quality products and services and thereby improve the competitiveness of the country. By offering consistency and uniformity in the practice of quality through a recognised part-qualification, the learners will be more employable.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • Occupational Certificate: Quality Controller, NQF Level 4.
Exit Level Outcomes▾
- Coordinate the implementation of quality assurance processes and activities to enhance an organisation's efficiency and profitability.
- Coordinate quality assurance functions to support operations and implement improvements.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
17 modules · 104 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 132107-000-00-00-KM-0111 cr
Quality Management and Quality Management Systems
NQF Level 5
- 132107-000-00-00-KM-023 cr
Quality Management and the 4th Industrial Revolution
NQF Level 5
- 132107-000-00-00-KM-036 cr
Process Management
NQF Level 5
- 132107-000-00-00-KM-044 cr
Fundamental Management Principles
NQF Level 5
- 132107-000-00-00-KM-058 cr
Managing Quality Assurance Department or Business Unit
NQF Level 5
- 132107-000-00-00-KM-064 cr
Risk Profiling
NQF Level 5
- 132107-000-00-00-KM-072 cr
Internal and External Stakeholders
NQF Level 5
Qualification 118769 · Curriculum Architecture
Occupational Certificate: Quality Assurer · NQF Level 5 (106 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
7 KM + 8 PM + 2 WM modules mapped to NQF Level 5
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
SERVICES SETA alignment matrix included
Facilitation
Facilitators improvise Quality Assurer delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R60 300
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
