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Occupational Qualification · P24

Discretionary Grant · Upcoming

Pharmacy Technician

QCTO Aligned Audit-ReadyHW SETA
NQF Level
NQF Level 6
Credits
362
Duration
—
SAQA ID
102235
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
102235
Min Credits
362
Registered
2018-07-01
Re-registration
2025-12-30
Field
Field 09 - Health Sciences and Social Services
Sub-field
Curative Health

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Pharmacy Technician Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Pharmacy Technician.
Academic Weight
Full national recognition at NQF Level 6 yielding 362 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified pharmacy technician, you can find employment opportunities in Healthcare, Wellness, Social Development. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under HW SETA scope.
Audit Objective
Bridges operational skills deficits under the governing HW SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

Designed as a Occupational Certificate at NQF Level 6 worth 362 credits, the Pharmacy Technician equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Pharmacy Technician (PT). This occupational qualification is intended to equip the learner with the knowledge and skills required as PSP at the level of a PT. The occupational certificate will allow for two part qualifications, Pharmacist's Assistant B at Level 4 and Pharmacist's Assistant Post Basic (PB) at Level 5, thus fulfilling the need for different levels of well-trained Pharmacy Support Personnel (PSP). This occupational qualification will improve learner access to PSP qualifications and provide an opportunity to those learners who do not wish to pursue the academic (Council on Higher Education) PT qualification and/or wish to remain in the workplace while achieving the qualification. Successful completion of this qualification, and each of the part qualifications, may enable the learner to register in the relevant PSP category with the South African Pharmacy Council (SAPC). Learners exiting with the PT qualification will be able to assist with: • Medicine supply management. • Manufacturing of medicines. • Dispensing (supplying) of medicine to patients. • Providing patient care. • Managing pharmacy resources. • Apply health and safety regulations, human rights, relevant medical and pharmaceutical law and ethics in the performance of their pharmaceutical duties. • Housekeeping and administration relative to pharmaceutical services. A PT is a generalist who can operate in the four categories of pharmacy: community, institutional (private or public), manufacturing and wholesale. While the PT works under the direct personal supervision of a pharmacist in a pharmacy they may also work in a primary health care clinic or any other facility approved by Council under the indirect personal supervision of a pharmacist. A qualified learner will be able to: • Manage medicine supply. • Manufacture, package and repackage medicines and scheduled substances. • Compound, manipulate and prepare extemporaneous preparations. • Dispense medicine to patients. • Manage pharmacy resources.

Entry Requirements▾

Recognition of Prior Learning: RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • Level 4 with Mathematics and Life Sciences.

SAQA Rationale▾

South Africa currently has nine pharmacy schools producing a limited number of pharmacists. It is recognised that medicine supply is key to effective delivery of healthcare. Consequently, it is imperative that pharmacy human resources are effectively and efficiently managed to meet the healthcare needs of this country. There is an urgent need to increase pharmacy human resources and following a global trend, pharmacy support personnel can fill that manpower gap. The South African Pharmacy Council must ensure that these Pharmacy Support Personnel (PSP) are suitable for the National Health Insurance, the re-engineering of primary healthcare services and for facilitating the State President's initiative, Operation PHAKISA for the ideal clinic realisation. The need to increase the productivity and responsibilities of the PSPs especially in areas around medicine supply chain and dispensing became apparent with the thrust to release the pharmacist to focus more on patient care. The evolution of a more patient-centric role for the pharmacist is a global phenomenon and it is critical that the PSP support this change. PSPs may practice in both private and public sector pharmacies. The scope of practice for PSPs allows them to work, under the direct personal supervision of a pharmacist, in four categories of pharmacies i.e. community, institutional (private or public hospital), manufacturing and wholesale pharmacy provided that they are competent to practise and are appropriately registered with Council to practise in that category of pharmacy. Typical learners will be school leavers and those working in various categories of pharmacy, but who have no qualification. Benefits to the learner include a nationally recognised qualification and part qualifications that will improve current knowledge skills and competencies in performing support functions in a pharmacy. Further, this qualification provides improved access to acquiring skills as full time employment is no longer a requirement for registration of a learner. Lastly, career pathing and progression is built into the qualification. Benefits to the country include the fact that this qualification will serve as a national benchmark for PSP at all three levels Basic (B), Post Basic (PB) and Pharmacy Technician (PT). In addition, there will be improved utilisation of pharmacy human resources and an improvement in the quality of PSP. Society will benefit from an occupational qualification which, combined with its part qualifications will increase employment opportunities for many. The increased productive capacity of PSP means that the pharmacists are free to focus more on patient care.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning: RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • Level 4 with Mathematics and Life Sciences.

Exit Level Outcomes▾
  • Apply scientific knowledge to provide technical support in delivering pharmaceutical services.
  • Provide technical support for the ordering, managing, despatching and disposing of medicines, scheduled substances, medical supplies and devices in compliance with Good Wholesaling and Distribution Practice (GWDP) and legal requirements.
  • Provide technical support for the manufacture, packaging and re-packaging of sterile and non-sterile medicines and scheduled substances in compliance with GMP guidelines under the supervision of a Pharmacist.
  • Provide technical support for the compounding, manipulation and preparation of sterile and non-sterile medicines and scheduled substances (extemporaneous compounding) in compliance with standards as described in the GPP rules and GMP guidelines under the supervision of a Pharmacist.
  • Provide technical support to dispense prescriptions and to sell Schedule 0, 1 and 2 medicines in compliance with legal requirements, including GPP.
  • Provide technical support in the management of pharmacy resources.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

36 modules · 259 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 321301000-KM-0110 cr

    Introduction to the pharmaceutical environment

    NQF Level 4

  • 321301000-KM-024 cr

    Stock distribution and control (Basic)

    NQF Level 4

  • 321301000-KM-034 cr

    Stock management (Post Basic)

    NQF Level 5

  • 321301000-KM-046 cr

    Supply chain management (Pharmacy Technician)

    NQF Level 6

  • 321301000-KM-056 cr

    Non-sterile medicine manufacture (Basic)

    NQF Level 4

  • 321301000-KM-066 cr

    Non-sterile and sterile medicine manufacture (Post Basic)

    NQF Level 5

  • 321301000-KM-076 cr

    Medicine manufacture (Pharmacy Technician)

    NQF Level 6

  • 321301000-KM-083 cr

    Compounding of non-sterile extemporaneous preparations (Basic)

    NQF Level 4

  • 321301000-KM-094 cr

    Compounding of sterile and non-sterile extemporaneous preparations (Post Basic)

    NQF Level 5

  • 321301000-KM-104 cr

    Compounding of sterile and non-sterile extemporaneous preparations (Pharmacy Technician)

    NQF Level 6

  • 321301000-KM-1112 cr

    Dispensing (Post Basic)

    NQF Level 5

  • 321301000-KM-1211 cr

    Dispensing (Pharmacy Technician)

    NQF Level 6

  • 321301000-KM-132 cr

    Screening and testing patients (Pharmacy Technician)

    NQF Level 6

  • 321301000-KM-1410 cr

    Managing pharmacy resources (Pharmacy Technician)

    NQF Level 6

  • 321301000-KM-152 cr

    General housekeeping (Basic)

    NQF Level 4

  • 321301000-KM-163 cr

    Administration and housekeeping (Post Basic)

    NQF Level 4

  • 321301000-KM-1715 cr

    Body systems, disorders and commonly used medicines (Post Basic)

    NQF Level 5

  • 321301000-KM-1818 cr

    Pharmacological and non-pharmacological management of common communicable and non-communicable disease states and conditions (Pharmacy Technician)

    NQF Level 6

Sub-total credits126
QCTO & HW SETA AlignedSAQA 102235

Qualification 102235 · Curriculum Architecture

Occupational Certificate: Pharmacy Technician · NQF Level 6 (362 Credits)

Filter View
§ 01

Three Curriculum Pillars

126
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-18 · 18 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
133
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-18 · 18 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
0
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-00 · 0 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

18 KM + 18 PM + 0 WM modules mapped to NQF Level 6

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

HW SETA alignment matrix included

Facilitation

Facilitators improvise Pharmacy Technician delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R78 100

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

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The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.