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Occupational Qualification · M100

Discretionary Grant · Upcoming

Mortician

QCTO Aligned Audit-ReadySERVICES SETA
NQF Level
NQF Level 3
Credits
156
Duration
—
SAQA ID
122235
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
122235
Min Credits
156
Registered
2024-03-07
Re-registration
2029-03-07
Field
Field 11 - Services
Sub-field
Personal Care

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Mortician Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Mortician.
Academic Weight
Full national recognition at NQF Level 3 yielding 156 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified mortician, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
Audit Objective
Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Mortician is a Intermediate Occupational Certificate set at NQF Level 3, comprising 156 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Mortician. A Mortician communicates with and advises the bereaved; removes and prepares the deceased prior to refrigeration; completes documentation and conducts administrative functions; conducts coffining and visitation preparation; plans prepare and delivers a professional burial and exhumation service; and market self, organisation, products, and services. In addition, learner attributes include but are not limited to problem-solving, selecting and applying appropriate procedures; summarising and interpreting information from a range of sources, discussing the issues and reaching a resolution based on available information, and complying with ethical standards. A qualified learner will be able to: • Communicate effectively with the bereaved. • Remove and conduct pre-cooling preparation of the deceased. • Perform documentary and administrative functions relevant to the mortician. • Coffin and prepare the deceased for a visitation. • Provide professional burial and exhumation and marketing service.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access: Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification, part-qualification, or skills programme if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, part-qualification, or skills programme. Such an RPL assessment may be developed, moderated, and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for Exemption from Modules: For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification, or skills programme through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Awarding Credits: Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification, or skills programme through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. For a Skills Programme, the accredited Skills Development Provider (SDP) must ensure all modular competency requirements are met prior to the FISA and keep record of such evidence. Upon successful completion of the EISA/FISA, RPL learners will be issued with the QCTO certificate for the qualification, part-qualification, or skills programme. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: An NQF Level 2 qualification.

SAQA Rationale▾

The Occupational Certificate: Mortician expires in June 2023 and was therefore reviewed and aligned to meet qualification policy requirements. This qualification is needed due to the shortage of qualified Morticians that meet current transformational challenges in South Africa to address all types of cultures, customs, and religious services without any racial or ethnic biases. Key industry representative bodies, the National Funeral Directors Association, and the United Funeral Association of South Africa, (represented by nominated representatives), as well as a range of small, medium, and large funeral parlours from various provinces in South Africa, participated in the development and verification of this qualification. Typical learners of this qualification are those who are interested in providing professional funeral services to the bereaved. The Elementary Occupational Certificate: Mortician will contribute to the development of the learner by providing learners with the skills, knowledge, insights, and competence to enable them to provide professional burial and exhumation services, advice, and care to a range of customers. This occupational qualification will benefit the society, sector, and the economy as it provides a foundation in funeral services and practices that will allow persons to enter a formal career in the funeral services industry. It will promote professional standards and cost-effective services in the funeral sector and will assist in addressing the current challenges faced by the industry to provide new entrants to the industry to obtain a recognised national qualification. The typical occupations related to this qualification include embalming, beauty, and funeral-related occupations. Professional registration is not a requirement for this occupation or learning process.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access: Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification, part-qualification, or skills programme if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, part-qualification, or skills programme. Such an RPL assessment may be developed, moderated, and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for Exemption from Modules: For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification, or skills programme through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Awarding Credits: Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification, or skills programme through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. For a Skills Programme, the accredited Skills Development Provider (SDP) must ensure all modular competency requirements are met prior to the FISA and keep record of such evidence. Upon successful completion of the EISA/FISA, RPL learners will be issued with the QCTO certificate for the qualification, part-qualification, or skills programme. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: An NQF Level 2 qualification.

Exit Level Outcomes▾
  • Communicate effectively with the bereaved, including counselling.
  • Remove and conduct pre-cooling preparation of the deceased.
  • Complete documentation and administration relevant to the mortician.
  • Coffin and prepare the deceased for a visitation.
  • Plan, prepare and deliver a professional funeral/memorial service, including burial, cremation, or repatriation.
  • Provide marketing and product services relevant to the mortician.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

19 modules · 149 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 516304-000-01-KM-014 cr

    Customs, Cultures, Religion and Communication within the Funeral Industry

    NQF Level 3

  • 516304-000-01-KM-027 cr

    Removing and Pre-cooling Preparation of Deceased

    NQF Level 3

  • 516304-000-01-KM-038 cr

    Documentation and Administration Relevant to the Mortician

    NQF Level 3

  • 516304-000-01-KM-046 cr

    Coffining and Preparing Deceased for Visitation

    NQF Level 3

  • 516304-000-01-KM-0520 cr

    Professional Burial and Exhumation Service

    NQF Level 3

  • 516304-000-01-KM-063 cr

    Product Services Relevant to the Mortician

    NQF Level 3

  • 516304-000-01-KM-074 cr

    Ethics and Customer Services

    NQF Level 3

  • 516304-000-01-KM-084 cr

    Workplace Safety

    NQF Level 3

Sub-total credits56
QCTO & SERVICES SETA AlignedSAQA 122235

Qualification 122235 · Curriculum Architecture

Intermediate Occupational Certificate: Mortician · NQF Level 3 (156 Credits)

Filter View
§ 01

Three Curriculum Pillars

56
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-08 · 8 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
43
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-05 · 5 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
50
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-06 · 6 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

8 KM + 5 PM + 6 WM modules mapped to NQF Level 3

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

SERVICES SETA alignment matrix included

Facilitation

Facilitators improvise Mortician delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R52 800

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.