← Back to Qualifications
Discretionary Grant Available · SERVICES SETAUpcoming

Services SETA · SERVICES SETA

Bulk learnership funding for corporates 50+ learners.

Window:
Discretionary Grants open May
Priority focus:
Contact Centre · Real Estate · Cleaning
M100

SAQA Qualification · 122235

QCTO Compliant

Mortician

Credits
156
NQF
NQF Level 3
Seta
SERVICES SETA

R52 800

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Mortician Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Mortician.
Academic Weight
Full national recognition at NQF Level 3 yielding 156 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for entry-level workers, school leavers, or career changers who want to gain foundational skills. It is specifically designed for anyone who aspires to become a mortician and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

56 cr

Theory · 8 modules

  • 516304-000-01-KM-014 cr

    Customs, Cultures, Religion and Communication within the Funeral Industry

    NQF Level 3

  • 516304-000-01-KM-027 cr

    Removing and Pre-cooling Preparation of Deceased

    NQF Level 3

  • 516304-000-01-KM-038 cr

    Documentation and Administration Relevant to the Mortician

    NQF Level 3

  • 516304-000-01-KM-046 cr

    Coffining and Preparing Deceased for Visitation

    NQF Level 3

  • 516304-000-01-KM-0520 cr

    Professional Burial and Exhumation Service

    NQF Level 3

  • 516304-000-01-KM-063 cr

    Product Services Relevant to the Mortician

    NQF Level 3

  • 516304-000-01-KM-074 cr

    Ethics and Customer Services

    NQF Level 3

  • 516304-000-01-KM-084 cr

    Workplace Safety

    NQF Level 3

Practical Skill Modules (PM)

43 cr

Applied · 5 modules

  • 516304-000-01-PM-016 cr

    Communicate Effectively and Provide Counselling within the Funeral Industry

    NQF Level 3

  • 516304-000-01-PM-038 cr

    Complete Documentation and Administration Relevant to the Mortician

    NQF Level 3

  • 516304-000-01-PM-046 cr

    Conduct Coffining and Prepare Deceased for Visitation

    NQF Level 3

  • 516304-000-01-PM-0520 cr

    Plan, Prepare and Deliver Burial and Exhumation Service

    NQF Level 3

  • 516304-000-01-PM-063 cr

    Provide Marketing and After-service Care Relevant to the Mortician

    NQF Level 3

Work Experience Modules (WM)

50 cr

Site · 6 modules

  • 516304-000-01-WM-016 cr

    Communicate Effectively within the Funeral Industry as A Mortician

    NQF Level 3

  • 516304-000-01-WM-027 cr

    Provide Removal and Pre-cooling Services for a Funeral Parlour

    NQF Level 3

  • 516304-000-01-WM-038 cr

    Complete Documentation and Administration Relevant to the mortician

    NQF Level 3

  • 516304-000-01-WM-046 cr

    Provide Coffining Services and Prepare Deceased for Visitation in a Funeral Parlour

    NQF Level 3

  • 516304-000-01-WM-0520 cr

    Provide a Professional Burial and Exhumation Service for a Funeral Parlour

    NQF Level 3

  • 516304-000-01-WM-063 cr

    Provide Aftercare and Marketing Services Relevant to the Mortician

    NQF Level 3

Total Credits (SAQA)149

Official SAQA Curriculum


Source of truth · SAQA ID 122235 · Field 11 - Services › Personal Care

Min Credits
156
Registered
2024-03-07
Re-registration
2029-03-07
Purpose

The purpose of this qualification is to prepare a learner to operate as a Mortician. A Mortician communicates with and advises the bereaved; removes and prepares the deceased prior to refrigeration; completes documentation and conducts administrative functions; conducts coffining and visitation preparation; plans prepare and delivers a professional burial and exhumation service; and market self, organisation, products, and services. In addition, learner attributes include but are not limited to problem-solving, selecting and applying appropriate procedures; summarising and interpreting information from a range of sources, discussing the issues and reaching a resolution based on available information, and complying with ethical standards. A qualified learner will be able to: • Communicate effectively with the bereaved. • Remove and conduct pre-cooling preparation of the deceased. • Perform documentary and administrative functions relevant to the mortician. • Coffin and prepare the deceased for a visitation. • Provide professional burial and exhumation and marketing service.

Rationale

The Occupational Certificate: Mortician expires in June 2023 and was therefore reviewed and aligned to meet qualification policy requirements. This qualification is needed due to the shortage of qualified Morticians that meet current transformational challenges in South Africa to address all types of cultures, customs, and religious services without any racial or ethnic biases. Key industry representative bodies, the National Funeral Directors Association, and the United Funeral Association of South Africa, (represented by nominated representatives), as well as a range of small, medium, and large funeral parlours from various provinces in South Africa, participated in the development and verification of this qualification. Typical learners of this qualification are those who are interested in providing professional funeral services to the bereaved. The Elementary Occupational Certificate: Mortician will contribute to the development of the learner by providing learners with the skills, knowledge, insights, and competence to enable them to provide professional burial and exhumation services, advice, and care to a range of customers. This occupational qualification will benefit the society, sector, and the economy as it provides a foundation in funeral services and practices that will allow persons to enter a formal career in the funeral services industry. It will promote professional standards and cost-effective services in the funeral sector and will assist in addressing the current challenges faced by the industry to provide new entrants to the industry to obtain a recognised national qualification. The typical occupations related to this qualification include embalming, beauty, and funeral-related occupations. Professional registration is not a requirement for this occupation or learning process.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for Access: Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification, part-qualification, or skills programme if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, part-qualification, or skills programme. Such an RPL assessment may be developed, moderated, and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for Exemption from Modules: For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification, or skills programme through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Awarding Credits: Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification, or skills programme through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. For a Skills Programme, the accredited Skills Development Provider (SDP) must ensure all modular competency requirements are met prior to the FISA and keep record of such evidence. Upon successful completion of the EISA/FISA, RPL learners will be issued with the QCTO certificate for the qualification, part-qualification, or skills programme. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: An NQF Level 2 qualification.

Exit Level Outcomes
  • Communicate effectively with the bereaved, including counselling.
  • Remove and conduct pre-cooling preparation of the deceased.
  • Complete documentation and administration relevant to the mortician.
  • Coffin and prepare the deceased for a visitation.
  • Plan, prepare and deliver a professional funeral/memorial service, including burial, cremation, or repatriation.
  • Provide marketing and product services relevant to the mortician.
QCTO & SERVICES SETA AlignedSAQA 122235

Qualification 122235 · Curriculum Architecture

Intermediate Occupational Certificate: Mortician · NQF Level 3 (156 Credits)

Filter View
§ 01

Three Curriculum Pillars

56
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-08 · 8 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
43
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-05 · 5 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
50
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-06 · 6 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


19 Modules · 156 Credits · SERVICES SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Mortician delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 8 KM + 5 PM + 6 WM modules mapped to NQF Level 3
  • Pre-validated assessment bank per module
  • SERVICES SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.