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Occupational Qualification · M99

Discretionary Grant · Upcoming

Mortician

QCTO Aligned Audit-ReadySERVICES SETA
NQF Level
NQF Level 3
Credits
150
Duration
—
SAQA ID
104621
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
104621
Min Credits
150
Registered
2018-09-12
Re-registration
2025-12-30
Field
Field 11 - Services
Sub-field
Personal Care

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Mortician Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Mortician.
Academic Weight
Full national recognition at NQF Level 3 yielding 150 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified mortician, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
Audit Objective
Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Mortician is a Occupational Certificate set at NQF Level 3, comprising 150 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Mortician. A Mortician communicates with and advises the bereaved; removes and prepares the deceased prior to refrigeration; completes documentation and conducts administrative functions; conducts coffining and visitation preparation; plans, prepares and delivers a professional interment service; market self, organisation, products and services. A qualified learner will be able to: • Communicate effectively with the bereaved, including counselling. • Remove and conduct pre-cooling preparation of the deceased. • Complete documentation and administration relevant to the mortician. • Coffin and prepare the deceased for a visitation. • Plan, prepare and deliver a professional interment service. • Provide after-services relevant to the mortician subsequent to the interment. This qualification addresses the competencies required by morticians in that role and not as managers or owners of the funeral business. Further qualifications in specialised areas where one would conduct embalming, funeral insurance, and business management, to achieve the competencies required in running the funeral business still need to be developed.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 2 qualification with Language communication.

SAQA Rationale▾

This qualification is designed to meet current transformational challenges in South Africa. This is reflected by the scope and structure of this qualification to address all types of cultures, customs, and religious services without any racial or ethnic biases. This qualification provides a foundation in mortician practices that will allow persons to enter into a formal career in the funeral services industry. Qualified persons will be able to deliver professional services as morticians with due regard for personal and environmental safety. The qualification will promote professional standards in the funeral services industry and will assist in addressing the current challenges faced by the industry to provide new entrants to the industry with access to learning programmes. Key industry representative bodies, the National Funeral Directors Association and the United Funeral Association of South Africa, (represented by nominated representatives), as well as a range of small, medium and large funeral parlours from various provinces in South Africa, participated in the development and verification of this qualification.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 2 qualification with Language communication.

Exit Level Outcomes▾
  • Communicate effectively with the bereaved, including counselling.
  • Remove and conduct pre-cooling preparation of the deceased.
  • Complete documentation and administration relevant to the mortician.
  • Coffin and prepare the deceased for a visitation.
  • Plan, prepare and deliver a professional funeral/memorial service, including burial, cremation or repatriation.
  • Provide after-services relevant to the mortician subsequent to interment.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

18 modules · 150 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 516304-000-00-00-KM-016 cr

    Understanding and communicating effectively within the funeral industry

    NQF Level 3

  • 516304-000-00-00-KM-027 cr

    Removing and pre-cooling preparation of deceased

    NQF Level 3

  • 516304-000-00-00-KM-038 cr

    Completing documentation and administration relevant to the mortician

    NQF Level 3

  • 516304-000-00-00-KM-046 cr

    Coffining and preparing the deceased for a visitation

    NQF Level 3

  • 516304-000-00-00-KM-0520 cr

    Planning, preparing and delivering a professional interment service

    NQF Level 3

  • 516304-000-00-00-KM-063 cr

    Providing after-service care relevant to the mortician

    NQF Level 3

Sub-total credits50
QCTO & SERVICES SETA AlignedSAQA 104621

Qualification 104621 · Curriculum Architecture

Occupational Certificate: Mortician · NQF Level 3 (150 Credits)

Filter View
§ 01

Three Curriculum Pillars

50
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-06 · 6 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
50
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-06 · 6 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
50
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-06 · 6 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

6 KM + 6 PM + 6 WM modules mapped to NQF Level 3

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

SERVICES SETA alignment matrix included

Facilitation

Facilitators improvise Mortician delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R52 500

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.