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Services SETA · SERVICES SETA

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M22

SAQA Qualification · 118706

QCTO Compliant

Marketing Coordinator

Credits
175
NQF
NQF Level 5
Seta
SERVICES SETA

R63 750

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Marketing Coordinator Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Marketing Coordinator.
Academic Weight
Full national recognition at NQF Level 5 yielding 175 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


The Marketing Coordinator is intended for individuals with some work experience or prior learning who wish to formalise their skills and advance their careers. If you have a passion for this field and want to turn that passion into a profession, this programme will give you the tools and credentials to succeed. It is also suitable for employers who wish to upskill their workforce to meet industry standards.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

36 cr

Theory · 8 modules

  • 333908-001-00-KM-015 cr

    Marketing Business skills

    NQF Level 5

  • 333908-001-00-KM-024 cr

    Ready for Work Standards

    NQF Level 5

  • 333908-001-00-KM-034 cr

    Campaign /Project Management

    NQF Level 5

  • 333908-001-00-KM-048 cr

    Marketing Business Tools

    NQF Level 5

  • 333908-001-00-KM-054 cr

    Business Calculations

    NQF Level 5

  • 333908-001-00-KM-063 cr

    Customer Relationship Management

    NQF Level 5

  • 333908-001-00-KM-074 cr

    Business Environment

    NQF Level 5

  • 333908-001-00-KM-084 cr

    Digital Tools

    NQF Level 5

Practical Skill Modules (PM)

36 cr

Applied · 5 modules

  • 333908-001-00-PM-017 cr

    Coordinate Key Deliverables of Products and Services to a Target Market(s)

    NQF Level 5

  • 333908-001-00-PM-028 cr

    Support the Deliverables Across the Full Spectrum of the Communication Mix

    NQF Level 5

  • 333908-001-00-PM-038 cr

    Coordinate Marketing and Sales Activities

    NQF Level 5

  • 333908-001-00-PM-047 cr

    Coordinate Customer Relationship Management (CRM) activities

    NQF Level 5

  • 333908-001-00-PM-056 cr

    Undertake Administrative Tasks Related to Marketing Metrics and Processing of Payments a 5

    NQF Level 6

Work Experience Modules (WM)

103 cr

Site · 5 modules

  • 333908-001-00-WM-0124 cr

    Processes and Procedures for Coordinating Key Deliverables of Products and Services to a Target Market(s)

    NQF Level 5

  • 333908-001-00-WM-0220 cr

    Processes and Procedures for Supporting the Deliverables Across the Full Spectrum of the Communication Mix

    NQF Level 5

  • 333908-001-00-WM-0327 cr

    Processes and Procedures for Coordinating Marketing and Sales Activities

    NQF Level 5

  • 333908-001-00-WM-0417 cr

    Processes and Procedures for Coordinating Customer Relationship Management Activities

    NQF Level 5

  • 333908-001-00-WM-0515 cr

    Processes and Procedures within the Scope of Administrative Tasks Related to Marketing Metrics and Processing of Payments

    NQF Level 5

Total Credits (SAQA)175

Official SAQA Curriculum


Source of truth · SAQA ID 118706 · Field 03 - Business, Commerce and Management Studies › Marketing

Min Credits
175
Registered
2022-02-03
Re-registration
2027-02-03
Purpose

The purpose of this qualification is to prepare a learner to function as a Marketing Coordinator. A Marketing Coordinator provides a support role to marketing team members and managers by undertaking administrative tasks and coordinating key deliverables to ensure that a company meets its strategic marketing objectives. A qualified learner will be able to: • Coordinate key deliverables of products and services to (a) target market(s). • Support the deliverables across the full spectrum of the communication activities and channels. • Coordinate marketing and sales activities across the marketing mix. • Coordinate Customer Relationship Management (CRM) activities. • Undertake administrative tasks related to marketing metrics for the processing of payments.

Rationale

The Marketing Coordinator is an entry level occupation for learners seeking a career in the marketing environment. This qualification will provide learners with competencies to confidently support the marketing activities in both small and large organisations that must maintain a competitive edge against their competitors. The present pandemic highlighted the vulnerability of companies to competitive disruption, and the importance of continuing to invest in maintaining their market share. Inputs for this qualification were provided professionals, assessors, and moderators who are currently functioning in this environment. This qualification will give qualifying learners access to professional registration with Marketing Association of South Africa (MASA), as the development of this qualification took place in collaboration with them. The qualification has as its outcome to ensure that organisations meet their strategic business and marketing objectives. This inevitably leads to economic growth throughout the value chain and provides for economic expansion, possibly beyond South Africa's borders. In addition, employment opportunities could be created allowing for improved infrastructure and the expansion of the local knowledge and skills base. The qualification was developed with the focus on school leavers but will also contribute to the skilling of employees currently serving in the broader marketing industry. Not only could they follow a career in marketing and sales, but they could also become businesspersons. Further development as marketers through institutions of higher education is an option to eventually become Marketing Executives.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part qualification will be credited for modules through RPL. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification.

Exit Level Outcomes
  • Demonstrate an understanding of business marketing skills.
  • Demonstrate an understanding of marketing tools.
  • Perform the administrative tasks related to the processing of the marketing financials and compare reports of results against targets.
  • Provide supporting deliverables required for the implementation of a communication strategy.
  • Support the processes required to coordinate the key deliverables of products and services to target markets.
  • Coordinate initiatives that activate lead generation and responses from customers and prospects with the support of internal operations and external suppliers.
QCTO & SERVICES SETA AlignedSAQA 118706

Qualification 118706 · Curriculum Architecture

Occupational Certificate: Marketing Coordinator · NQF Level 5 (175 Credits)

Filter View
§ 01

Three Curriculum Pillars

36
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-08 · 8 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
36
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-05 · 5 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
103
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-05 · 5 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


18 Modules · 175 Credits · SERVICES SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Marketing Coordinator delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 8 KM + 5 PM + 5 WM modules mapped to NQF Level 5
  • Pre-validated assessment bank per module
  • SERVICES SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.