Occupational Qualification · M21
Market Research Analyst
- NQF Level
- NQF Level 5
- Credits
- 240
- Duration
- —
- SAQA ID
- 119450
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 119450
- Min Credits
- 240
- Registered
- 2022-08-04
- Re-registration
- 2025-12-31
- Field
- Field 03 - Business, Commerce and Management Studies
- Sub-field
- Marketing
Sample Asset Preview





Overview & Scope
Programme Profile
- Target Designation
- Certified Market Research Analyst Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Market Research Analyst.
- Academic Weight
- Full national recognition at NQF Level 5 yielding 240 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified market research analyst, you can find employment opportunities in Various (Quality Council for Trades and Occupations). Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under QCTO scope.
- Audit Objective
- Bridges operational skills deficits under the governing QCTO quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
The Market Research Analyst (NQF Level 5, 240 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.
Purpose▾
The purpose of this qualification is to prepare a learner to practice as a Market Research Analyst. A Market Research Analyst designs research methodology, tools to collect, clean and analyse data on the position of products or markets from different perspectives. They use analytics to analyse data sets and trends, draw conclusions linking these to strategies as well as organisational strategic goals. A qualified learner research market conditions in global, national, local as well as regional areas, to determine potential success of a product or idea. A competent learner shall demonstrate among others the following attributes: honesty, integrity, punctuality, business acumen, self-motivation, responsibility, accountability, interpersonal relations, ethical behaviour, well organised, self-confidence, etc. A qualified learner will be able to: • Apply communication skills in relation to rendering a service. • Write a market research proposal. • Apply marketing mix to formulate a market research strategy. • Analyse social media data trends. • Design a sampling plan of a market research project. • Design data collection instruments. • Clean market research data. • Analyse and interpret market research data. • Write a report on research findings. • Present a market research report.
Entry Requirements▾
Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part qualification will be exempted from modules through RPL. • Learners will be awarded credits for or towards the qualification or part qualification through RPL as provided in the QCTO RPL Policy. RPL for credits provides for the formal award of credits for, or towards a qualification or part-qualification registered on the NQF. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. Entry Requirements: • An NQF Level 4 qualification.
SAQA Rationale▾
Currently there is no registered qualification to capacitate Market Research Analysts and the market research space in the economy requires competent and capable practitioners. Success of new product and services as well as the enterprises that offer and deliver them depends on proper and thorough market research. South Africa is a developing economy which requires competitive entrepreneurship. The success of enterprises depends on well informed market research results for investment decisions. This allows investment with guaranteed returns, if all other factors are equal. The qualification shall benefit the South African economy by preparing competent Market Research Analysts to support business, product and service development. This shall in turn allow the establishment of business on a solid market information base. The qualification shall allow new entrants to be equipped with valuable skills and attitudes; as well as allow career progression for those who are already in the sector, practising without a formal qualification. The qualification shall build a firm foundation for the market research sector, and other related industries. This qualification is crucial for purposes of training a cadre of employees who design the methodology, tools to collect, clean and analyse data on the position of products or markets from different perspectives. Market Research Analysts use analytics to analyse data sets as well as trends, drawing conclusions linking these to strategies and organisational strategic goals; and research market conditions in global, national, local as well as regional markets, to determine potential success of a product or idea. The qualification was developed in collaboration with Southern African Market Research Association (SAMRA) and other stakeholders within the market research field.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part qualification will be exempted from modules through RPL. • Learners will be awarded credits for or towards the qualification or part qualification through RPL as provided in the QCTO RPL Policy. RPL for credits provides for the formal award of credits for, or towards a qualification or part-qualification registered on the NQF. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. Entry Requirements: • An NQF Level 4 qualification.
Exit Level Outcomes▾
- Apply communication skills in relation to rendering a service.
- Apply marketing mix to formulate a market research strategy.
- Analyse social media data trends.
- Design a sampling plan for a market research project.
- Select a market research methodology.
- Design data collection instruments for market research.
- Write a research proposal for a market research project.
- Clean market research data.
- Analyse and interpret market research data.
- Write a report on findings of analysed market research data.
- Present a market research report.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
21 modules · 240 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 243102-000-00-KM-0119 cr
Basic Overview of Customer Orientation, Ethical and Professional Principles
NQF Level 5
- 243102-000-00-KM-0234 cr
Overview of a Market Research Proposal
NQF Level 6
- 243102-000-00-KM-0321 cr
Fieldwork, Data Processing and Analysis
NQF Level 6
- 243102-000-00-KM-0414 cr
Market Research Reporting
NQF Level 5
Qualification 119450 · Curriculum Architecture
Occupational Certificate: Market Research Analyst · NQF Level 5 (240 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
4 KM + 12 PM + 5 WM modules mapped to NQF Level 5
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
QCTO alignment matrix included
Facilitation
Facilitators improvise Market Research Analyst delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R67 000
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
