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Occupational Qualification · L18

Discretionary Grant · Upcoming

Library Assistant

QCTO Aligned Audit-ReadyETDP SETA
NQF Level
NQF Level 5
Credits
127
Duration
—
SAQA ID
94598
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
94598
Min Credits
127
Registered
2018-07-01
Re-registration
2025-12-30
Field
Field 04 - Communication Studies and Language
Sub-field
Information Studies

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Library Assistant Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Library Assistant.
Academic Weight
Full national recognition at NQF Level 5 yielding 127 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified library assistant, you can find employment opportunities in Education, Training, Development. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under ETDP SETA scope.
Audit Objective
Bridges operational skills deficits under the governing ETDP SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Library Assistant (NQF Level 5, 127 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Library Assistant, Library Assistants issue and receive library materials, sort and shelve information resources and assist the librarian in providing service to library users. A qualified learner will be able to: • Assist library users in accessing basic library materials, e-resources and making interlibrary loans. • Practice circulation and shelving of library materials. • Maintain library records relating to the acquisition, and accessioning of books and other materials. • Perform administration and auxiliary activities such as filing, word processing, keeping statistics and perform basic material repairs and maintenance. • Assist with the delivery of outreach and reading development programmes, marketing and displays.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum requirement for entry into this qualification is: • A National Senior Certificate. Or • A National Certificate (Vocational) at NQF Level 4. Or • An equivalent NQF Level 4 qualification.

SAQA Rationale▾

Research conducted by the Department of Arts and Culture found that there is currently a dire need for qualified Library Assistants and the need is nationwide in urban libraries but even more so in community resource centres in the rural areas. Input from the CEP also indicated that unqualified persons have been appointed as Library Assistants who require appropriate training. Furthermore, the demand expressed by employees for support staff to be formally recognised for LIS skills, knowledge and experience has also greatly influenced the development of this qualification at NQF Level 5. This qualification will provide occupational education and training to these people who are employed in all communities of Library and Information Services (LIS) as well as those who work in the public or private sectors or in rural or urban organisations. The areas of employment in which the qualifying learners will operate are public libraries/community libraries, school libraries/resource centres, academic libraries, corporate libraries, state departments etc. This qualification is aimed at the unemployed, school leavers, library support staff, new entrants to LIS and adult learners. Furthermore, the South African government has recognised the significant role of LIS in community development and for the advancement of literacy.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum requirement for entry into this qualification is: • A National Senior Certificate. Or • A National Certificate (Vocational) at NQF Level 4. Or • An equivalent NQF Level 4 qualification.

Exit Level Outcomes▾
  • Perform the circulation function in a library.
  • Perform a basic reference interview and referral to relevant resources.
  • Sort, shelve and do shelf reading of library material by applying a classification system.
  • Provide excellent customer care to library users according to the community profile and community needs.
  • Process and maintain library material and collections.
  • Analyse, evaluate and discuss library administration.
  • Introduce library services and resources to library users.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

10 modules · 84 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • Introduction8 cr

    to Libraries and Library Services (LIS)

    NQF Level 5

  • Information8 cr

    retrieval and storage

    NQF Level 5

  • Marketing9 cr

    Client Liaison and Supervision

    NQF Level 5

  • Library8 cr

    Administration

    NQF Level 5

Sub-total credits33
QCTO & ETDP SETA AlignedSAQA 94598

Qualification 94598 · Curriculum Architecture

Occupational Certificate: Library Assistant · NQF Level 5 (127 Credits)

Filter View
§ 01

Three Curriculum Pillars

33
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-04 · 4 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
51
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-06 · 6 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
0
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-00 · 0 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

4 KM + 6 PM + 0 WM modules mapped to NQF Level 5

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

ETDP SETA alignment matrix included

Facilitation

Facilitators improvise Library Assistant delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R61 350

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.