Occupational Qualification · L12
Discretionary Grant · UpcomingLaundry Worker
- NQF Level
- NQF Level 2
- Credits
- 60
- Duration
- —
- SAQA ID
- 117369
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 117369
- Min Credits
- 60
- Registered
- 2020-07-30
- Re-registration
- 2025-07-30
- Field
- Field 09 - Health Sciences and Social Services
- Sub-field
- Preventive Health
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Overview & Scope
Programme Profile
- Target Designation
- Certified Laundry Worker Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Laundry Worker.
- Academic Weight
- Full national recognition at NQF Level 2 yielding 60 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified laundry worker, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
The Laundry Worker (NQF Level 2, 60 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.
Purpose▾
The purpose of this qualification is to prepare a learner to operate as a Laundry Worker. A Laundry Worker sorts, classifies, cleans, finishes and packs laundry items (textiles, clothing and other textile items) within an industrial and commercial laundering environment. A qualified learner will be able to: • Sort and classify soiled laundry items and prepare loads ready for cleaning. • Use machines and chemicals to clean laundry items. • Conduct finishing functions for laundry operations. • Pack and assemble cleaned laundry items for dispatch to customers.
Entry Requirements▾
Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF 1 with Mathematical Literacy.
SAQA Rationale▾
This qualification will address the skills of the current and future employees serving as laundry workers. The industry will draw learners from the cohort of current employees who perform the function without a qualification. The currently registered qualifications do not provide employees with the requisite skills or recognition. Equally important is the high number of young people without the necessary qualifications who seek elementary occupations. There are hundreds of small and large public and private laundries facilities across the country, and all serve different interests across various economic sectors. These sectors could be security (prisons and places of safety), health facilities and hospitality facilities. Qualified learners will increase productivity and enhance customer satisfaction for the business. The qualification will also restore the dignity of many employees who occupied these positions without any recognition of their professional service and will enhance job security. The employment opportunities exist for young people and women in particular. The qualification will open new opportunities to the learners for growth into supervision and management responsibilities. The subsector has a huge operational range from two machines to a very large operation using large industrial machines. The scope for occupational mobility for qualified employees is significantly large, and qualified learners can move between economic sectors as well. For instance, qualified learners can work in hospitality, medical and old age homes, domestic as well and security facilities. The qualification requires basic knowledge of the materials and textile and a significant amount of on the job practice and experience. However, the actual training and turnaround need to be quick to justify the investment. Otherwise, an expensive and lengthy training will defeat the purpose, hence low credits for both the actual qualification and the part-qualifications.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF 1 with Mathematical Literacy.
Exit Level Outcomes▾
1: Sort and classify soiled laundry items and prepare loads for different washing programmes. 2: Use machines and chemicals to clean different loads of soiled laundry items to prescribed specifications. 3: Conduct finishing operations and prepare cleaned laundry items for dispatch to different customers.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
16 modules · 60 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 812101-000-00-00-KM-016 cr
Workplace Fundamentals
NQF Level 2
- 812101-000-00-00-KM-024 cr
Common Fibres and Textiles used in Laundry
NQF Level 2
- 812101-000-00-00-KM-035 cr
Fundamental Principles of Sorting and Washing of Soiled Textiles in Laundry
NQF Level 2
- 812101-000-00-00-KM-043 cr
Fundamentals of Laundry Finishing
NQF Level 2
Qualification 117369 · Curriculum Architecture
Occupational Certificate: Laundry Worker · NQF Level 2 (60 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
4 KM + 8 PM + 4 WM modules mapped to NQF Level 2
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
SERVICES SETA alignment matrix included
Facilitation
Facilitators improvise Laundry Worker delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R43 000
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
