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Discretionary Grant Available · SERVICES SETAUpcoming

Services SETA · SERVICES SETA

Bulk learnership funding for corporates 50+ learners.

Window:
Discretionary Grants open May
Priority focus:
Contact Centre · Real Estate · Cleaning
L12

SAQA Qualification · 117369

QCTO Compliant

Laundry Worker

Credits
60
NQF
NQF Level 2
Seta
SERVICES SETA

R43 000

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Laundry Worker Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Laundry Worker.
Academic Weight
Full national recognition at NQF Level 2 yielding 60 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


Who should enrol? Entry-level workers, school leavers, or career changers who want to gain foundational skills. The Laundry Worker welcomes learners from diverse backgrounds, including those with limited formal education but relevant practical experience. The flexible learning approach ensures that everyone can progress at their own pace while achieving the same high standard of competence.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

18 cr

Theory · 4 modules

  • 812101-000-00-00-KM-016 cr

    Workplace Fundamentals

    NQF Level 2

  • 812101-000-00-00-KM-024 cr

    Common Fibres and Textiles used in Laundry

    NQF Level 2

  • 812101-000-00-00-KM-035 cr

    Fundamental Principles of Sorting and Washing of Soiled Textiles in Laundry

    NQF Level 2

  • 812101-000-00-00-KM-043 cr

    Fundamentals of Laundry Finishing

    NQF Level 2

Practical Skill Modules (PM)

28 cr

Applied · 8 modules

  • 812101-000-00-00-PM-014 cr

    Receive, Verify, Classify and Make up soiled Laundry Loads Ready for Cleaning

    NQF Level 2

  • 812101-000-00-00-PM-024 cr

    Wash Laundry Items

    NQF Level 2

  • 812101-000-00-00-PM-034 cr

    Identify Stains on Laundry Items

    NQF Level 2

  • 812101-000-00-00-PM-043 cr

    Tumble Dry and Pre-condition Washed Items

    NQF Level 2

  • 812101-000-00-00-PM-053 cr

    Process Flatwork using Roller Ironer

    NQF Level 2

  • 812101-000-00-00-PM-064 cr

    Prepare and Press Textiles

    NQF Level 2

  • 812101-000-00-00-PM-073 cr

    Finished Textiles using Tunnel Finisher

    NQF Level 2

  • 812101-000-00-00-PM-083 cr

    Inspect, Assemble and Dispatch Orders

    NQF Level 2

Work Experience Modules (WM)

14 cr

Site · 4 modules

  • 812101-000-00-00-WM-014 cr

    Procedures Receive, Verify and Classify and Make up Soiled Laundry Loads

    NQF Level 2

  • 812101-000-00-00-WM-024 cr

    Processes for Hygienic Washing and Treatment of Textile

    NQF Level 2

  • 812101-000-00-00-WM-034 cr

    Processes for Tumble Drying and Finishing

    NQF Level 2

  • 812101-000-00-00-WM-042 cr

    Procedures for Inspecting, Assembling and Dispatching Orders

    NQF Level 2

Total Credits (SAQA)60

Official SAQA Curriculum


Source of truth · SAQA ID 117369 · Field 09 - Health Sciences and Social Services › Preventive Health

Min Credits
60
Registered
2020-07-30
Re-registration
2025-07-30
Purpose

The purpose of this qualification is to prepare a learner to operate as a Laundry Worker. A Laundry Worker sorts, classifies, cleans, finishes and packs laundry items (textiles, clothing and other textile items) within an industrial and commercial laundering environment. A qualified learner will be able to: • Sort and classify soiled laundry items and prepare loads ready for cleaning. • Use machines and chemicals to clean laundry items. • Conduct finishing functions for laundry operations. • Pack and assemble cleaned laundry items for dispatch to customers.

Rationale

This qualification will address the skills of the current and future employees serving as laundry workers. The industry will draw learners from the cohort of current employees who perform the function without a qualification. The currently registered qualifications do not provide employees with the requisite skills or recognition. Equally important is the high number of young people without the necessary qualifications who seek elementary occupations. There are hundreds of small and large public and private laundries facilities across the country, and all serve different interests across various economic sectors. These sectors could be security (prisons and places of safety), health facilities and hospitality facilities. Qualified learners will increase productivity and enhance customer satisfaction for the business. The qualification will also restore the dignity of many employees who occupied these positions without any recognition of their professional service and will enhance job security. The employment opportunities exist for young people and women in particular. The qualification will open new opportunities to the learners for growth into supervision and management responsibilities. The subsector has a huge operational range from two machines to a very large operation using large industrial machines. The scope for occupational mobility for qualified employees is significantly large, and qualified learners can move between economic sectors as well. For instance, qualified learners can work in hospitality, medical and old age homes, domestic as well and security facilities. The qualification requires basic knowledge of the materials and textile and a significant amount of on the job practice and experience. However, the actual training and turnaround need to be quick to justify the investment. Otherwise, an expensive and lengthy training will defeat the purpose, hence low credits for both the actual qualification and the part-qualifications.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF 1 with Mathematical Literacy.

Exit Level Outcomes

1: Sort and classify soiled laundry items and prepare loads for different washing programmes. 2: Use machines and chemicals to clean different loads of soiled laundry items to prescribed specifications. 3: Conduct finishing operations and prepare cleaned laundry items for dispatch to different customers.

QCTO & SERVICES SETA AlignedSAQA 117369

Qualification 117369 · Curriculum Architecture

Occupational Certificate: Laundry Worker · NQF Level 2 (60 Credits)

Filter View
§ 01

Three Curriculum Pillars

18
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-04 · 4 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
28
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-08 · 8 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
14
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-04 · 4 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


16 Modules · 60 Credits · SERVICES SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Laundry Worker delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 4 KM + 8 PM + 4 WM modules mapped to NQF Level 2
  • Pre-validated assessment bank per module
  • SERVICES SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.