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Occupational Qualification · L9

Discretionary Grant · Upcoming

Laundry Finisher

QCTO Aligned Audit-ReadySERVICES SETA
NQF Level
NQF Level 2
Credits
28
Duration
—
SAQA ID
117372
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
117372
Min Credits
28
Registered
2020-07-30
Re-registration
2025-07-30
Field
Field 09 - Health Sciences and Social Services
Sub-field
Preventive Health

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Laundry Finisher Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Laundry Finisher.
Academic Weight
Full national recognition at NQF Level 2 yielding 28 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified laundry finisher, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
Audit Objective
Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Laundry Finisher (NQF Level 2, 28 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.

Purpose▾

The purpose of this part-qualification is to prepare a learner to operate as a Laundry Finisher. A Laundry Sorter finishes textiles to appropriate condition for user or classification.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for access to the part-qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF 1 with Mathematical Literacy.

SAQA Rationale▾

This part-qualification is important to address the skills of the current and future employees serving as Laundry Finisher. The industry will draw the learners from the cohort of current employees who performed the function without recognised qualification. Current qualifications do not provide any qualification for skilled employees. Equally important is the high number of young people without the necessary qualifications who seek elementary occupations. There are hundreds of small and large public and private laundries facilities across the country and all serve customers across various economic sub-sectors. These subsectors could be security (prisons and places of safety), health facilities and hospitality facilities. Qualified Laundry Finishers will increase productivity and enhance customer satisfaction for the business. The part-qualification will also restore the dignity of many employees who occupied these positions without any recognition of their professional service and will enhance job security. The part-qualification will open new opportunities to the learners for growth into Laundry Worker and Laundry Machine Operator responsibilities. The subsector has a huge operational range from two machines to a very large operations using large industrial machine. The scope for occupational mobility for qualified employees is significantly large and qualified learners can move between economic sectors as well. For instance, qualified learners can work in hospitality, medical and old age homes, domestic as well and security facilities. The part-qualification requires basic knowledge of the textiles and significant amount of on the job practice and experience. However, the actual training and turnaround need to be quick to justify investment. Otherwise an expensive and long training for Laundry Finisher will defeat the purpose, hence low credits for the part-qualifications.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for access to the part-qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF 1 with Mathematical Literacy.

Exit Level Outcomes▾
  • Finish washed laundry items to customer specifications.
  • Assemble and pack finished laundry items for dispatch to customers.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

8 modules · 28 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 812101-000-00-00-KM-016 cr

    Workplace Fundamentals

    NQF Level 2

  • 812101-000-00-00-KM-043 cr

    Fundamentals of Laundry Finishing

    NQF Level 2

Sub-total credits9
QCTO & SERVICES SETA AlignedSAQA 117372

Qualification 117372 · Curriculum Architecture

Occupational Certificate: Laundry Finisher · NQF Level 2 (28 Credits)

Filter View
§ 01

Three Curriculum Pillars

9
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-02 · 2 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
13
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-04 · 4 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
6
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-02 · 2 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

2 KM + 4 PM + 2 WM modules mapped to NQF Level 2

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

SERVICES SETA alignment matrix included

Facilitation

Facilitators improvise Laundry Finisher delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R41 400

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.