Occupational Qualification · L7
Discretionary Grant · UpcomingLaptop Repairer
- NQF Level
- NQF Level 4
- Credits
- 96
- Duration
- —
- SAQA ID
- 122449
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 122449
- Min Credits
- 116
- Registered
- 2024-06-04
- Re-registration
- 2029-06-04
- Field
- Field 10 - Physical, Mathematical, Computer and Life Sciences
- Sub-field
- Information Technology and Computer Sciences
Sample Asset Preview





Overview & Scope
Programme Profile
- Target Designation
- Certified Laptop Repairer Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Laptop Repairer.
- Academic Weight
- Full national recognition at NQF Level 4 yielding 96 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified laptop repairer, you can find employment opportunities in Information Technology, Media, Communications. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under MICT SETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing MICT SETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
The Laptop Repairer (NQF Level 4, 96 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.
Purpose▾
The purpose of this part-qualification is to prepare a learner to operate as a Laptop Repairer. A Laptop Repairer maintains, tests, diagnoses, and repairs various types of Laptops. A qualified learner will be able to: • Dismantle, inspect, assess, repair, and assemble Laptops. • Perform maintenance on Laptops. • Diagnose and repairing faults in Laptops.
Entry Requirements▾
Recognition of Prior Learning (RPL): RPL for Access • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part qualification will be exempted from modules through RPL. RPL for Credits Learners will be awarded credits for or towards the qualification or part qualification through RPL as provided in the QCTO RPL Policy. RPL for credits provides for the formal award of credits for, or towards a qualification or part-qualification registered on the NQF. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record." Entry Requirements: An NQF Level 3 qualification with Communication.
SAQA Rationale▾
As the Fourth Industrial Revolution reshapes how we live, work, and communicate, it is impacting government, education, healthcare, commerce and almost every aspect of life. Mobile computing is at the heart of these changes and the development of the skills and knowledge to thrive in this environment has a great potential for job creation and poverty alleviation in South African communities. It will increase the potentiality of the Laptop Repairers to be employed, while it will ensure the upward mobility of individuals with the entrepreneurial spirit to move confidently towards self-employment. Currently, the laptop repair environment is proliferated with individuals who are trained on the job without formal qualifications, hence the need for a formal qualification targeted at people who wish to join the laptop repair industry, or those that are currently working in this industry as salespersons and repairers. They will be performing duties related to fault-finding, repair, and maintenance of electronic equipment such as laptops. This part-qualification will empower the learners with the required skills that will allow them to enter this market of laptop repairing with the skills and knowledge to work either in the sales stream or the technical stream. It will permit individuals to increase their employability or become self-employed by starting their own small businesses with a potential of employing others. This part-qualification will benefit societies by ensuring better quality products and services. The sector will benefit from laptop repairers with a set of competencies aligned to industry regulated standards for products and services. The economy will benefit from increased revenue due to increased employment opportunities, entrepreneurship due to emerging Small and medium-sized enterprises (SMME's) that will create employment and pay tax. It will also allow the country to embark on localisation of manufacturing of electronic devices and components, once there are enough skilled personnel capable of innovation locally. The availability of suitably qualified laptop repairers will permit quick recovery for faulty computing devices by reducing business interruptions for individuals and businesses and allowing economic activities to carry on. Upon completion, the qualification will provide learners with opportunities for professional development and career advancement within the broader electronic computing device environment, including Mobile Computing Technicians, Senior Technicians, Team Leaders, Master Technicians, Sales Officers, Sales Representatives, Senior Sales Representatives, Mobile Repair Centre Managers, Mobile Devices Warehouse Managers. There is no professional registration needed for the Laptop Repairer.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for Access • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part qualification will be exempted from modules through RPL. RPL for Credits Learners will be awarded credits for or towards the qualification or part qualification through RPL as provided in the QCTO RPL Policy. RPL for credits provides for the formal award of credits for, or towards a qualification or part-qualification registered on the NQF. RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record." Entry Requirements: An NQF Level 3 qualification with Communication.
Exit Level Outcomes▾
- Demonstrate the ability to remove, update and install software and firmware used for laptops according to manufacturer's specifications and procedures.
- Demonstrate the ability to assess, dismantle, repair, and reassemble laptop hardware according to standard operating procedures.
- Demonstrate the ability to diagnose and repair Laptops according to standard operating procedures.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
23 modules · 106 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 672205-001-00-KM-012 cr
Workplace fundamentals
NQF Level 2
- 672205-001-00-KM-022 cr
Foundational Concepts for Mobile Computing Device Technician
NQF Level 4
- 672205-001-00-KM-034 cr
End User Computing
NQF Level 4
- 672205-001-00-KM-042 cr
Business Communication and Customer Services
NQF Level 4
- 672205-001-00-KM-054 cr
Entrepreneurship in the Mobile Computing Device Industry
NQF Level 4
- 672205-001-00-KM-062 cr
Introduction to Data Communication and Networking
NQF Level 5
- 672205-001-00-KM-074 cr
Basic Electrical and Electronic Principles
NQF Level 4
- 672205-001-00-KM-084 cr
Digital Components and Circuits
NQF Level 4
- 672205-001-00-KM-094 cr
Mobile Device Schematic Diagrams
NQF Level 4
- 672205-001-00-KM-134 cr
Fundamentals of Laptops, Architecture: Software
NQF Level 4
- 672205-001-00-KM-174 cr
Diagnosing and Problem Solving
NQF Level 5
Qualification 122449 · Curriculum Architecture
Occupational Certificate: Laptop Repairer · NQF Level 4 (96 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
11 KM + 9 PM + 3 WM modules mapped to NQF Level 4
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
MICT SETA alignment matrix included
Facilitation
Facilitators improvise Laptop Repairer delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R54 800
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
