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Occupational Qualification · L1

Discretionary Grant · Upcoming

Labour Inspector

QCTO Aligned Audit-ReadySERVICES SETA
NQF Level
NQF Level 5
Credits
209
Duration
—
SAQA ID
118748
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
118748
Min Credits
209
Registered
2022-02-03
Re-registration
2025-12-31
Field
Field 03 - Business, Commerce and Management Studies
Sub-field
Human Resources

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Labour Inspector Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Labour Inspector.
Academic Weight
Full national recognition at NQF Level 5 yielding 209 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified labour inspector, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
Audit Objective
Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

Designed as a Occupational Certificate at NQF Level 5 worth 209 credits, the Labour Inspector equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.

Purpose▾

The Labour Inspector promotes, monitors and enforces compliance within the employment legislative framework. A qualified learner will be able to: • Monitor and enforce relevant legislation. • Facilitate fair and just labour relations. • Initiate actions to prevent labour disputes. • Promote, monitor, and enforce compliance with collective agreements.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification.

SAQA Rationale▾

With the advent of democratic government in South Africa in 1994, an entirely new approach to Labour Inspections in South Africa has emerged. There has been the establishment of new statutory structures with implications for every level of labour relations in the country. The purpose is to advance economic development and social justice, reduce labour unrest and advance the democratisation of the workplace by fulfilling the primary objective of labour-related legislation. This qualification will help to transform the labour market and workplace by promoting sound and improved employment relationships. The qualification will provide learners with specific learning and skills related to compliance with statutory and legislative frameworks in the workplace. This qualification will deepen learners' understanding of the South African Labour Relations field and will underpin their ability to use this qualification in various workplaces. The development of competence in this field can lead to better service delivery, institutional longevity and the promotion of job creation and security. Labour inspection will help prevent costs resulting from occupational accidents and illnesses, absenteeism, abuse of workers and labour conflict. Application of the learning in this qualification will also assist parties in labour disputes to enforce their labour rights while at the same time, enabling them to become aware of their obligations as active and responsible participants in society and the economy. Therefore, this qualification is designed to enable individuals to develop theoretical competencies, practical skills, and work experience to operate effectively in the labour relations field. The qualification will be targeting school leavers, graduates and currently employed persons in organisations such as the Commission for Conciliation, Mediation and Arbitration (CCMA), the Department of Labour, Human Resource (HR) Practitioners, Labour consultants, Bargaining and statutory councils, Private agencies, Advice offices, Law firms, particularly labour lawyers, Trade unions and federations, and Employer organisations and federations. The successful implementation of this qualification will support the strategic and socio-economic objectives of the country.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 4 qualification.

Exit Level Outcomes▾
  • Monitor and enforce relevant legislation.
  • Facilitate just and fair labour relations.
  • Initiate actions to prevent labour disputes.
  • Promote, monitor, and enforce compliance with collective agreements.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

25 modules · 209 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 335901-000-00-KM-018 cr

    Labour Legal Compliance and Regulatory Framework

    NQF Level 5

  • 335901-000-00-KM-022 cr

    Labour Relations Provisions

    NQF Level 5

  • 335901-000-00-KM-034 cr

    Collective Agreements and Bargaining Councils

    NQF Level 5

  • 335901-000-00-KM-042 cr

    CCMA Rules

    NQF Level 5

  • 335901-000-00-KM-052 cr

    Bargaining Council Rules

    NQF Level 5

  • 335901-000-00-KM-062 cr

    Professional Values and Ethics

    NQF Level 5

  • 335901-000-00-KM-072 cr

    Data Records Management

    NQF Level 5

  • 335901-000-00-KM-082 cr

    Conflict Resolution and Management

    NQF Level 5

  • 335901-000-00-KM-092 cr

    Report Writing

    NQF Level 5

  • 335901-000-00-KM-102 cr

    Analyse and Communicate Workplace Data

    NQF Level 5

  • 335901-000-00-KM-112 cr

    Workplace Communication Skills

    NQF Level 5

  • 335901-000-00-KM-122 cr

    Impact of Labour Legislation on Business

    NQF Level 5

  • 335901-000-00-KM-132 cr

    Negotiation for Results

    NQF Level 5

  • 335901-000-00-KM-142 cr

    Customer Service

    NQF Level 5

  • 335901-000-00-KM-152 cr

    Dispute Resolution Process

    NQF Level 5

  • 335901-000-00-KM-162 cr

    Labour Dispute Prevention

    NQF Level 5

  • 335901-000-00-KM-172 cr

    Problem Solving

    NQF Level 5

Sub-total credits42
QCTO & SERVICES SETA AlignedSAQA 118748

Qualification 118748 · Curriculum Architecture

Occupational Certificate: Labour Inspector · NQF Level 5 (209 Credits)

Filter View
§ 01

Three Curriculum Pillars

42
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-17 · 17 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
58
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-04 · 4 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
109
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-04 · 4 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

17 KM + 4 PM + 4 WM modules mapped to NQF Level 5

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

SERVICES SETA alignment matrix included

Facilitation

Facilitators improvise Labour Inspector delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R65 450

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.