← Back to Qualifications
Discretionary Grant Available · MERSETAOpen

Manufacturing, Engineering & Related Services SETA · MERSETA

One of the largest artisan grant funders in SA.

Window:
Applications close 30 April
Priority focus:
Artisan Development · Trade Test · Section 13/28
H33

SAQA Qualification · 94620

QCTO Compliant

Hot Water System Installer (Heat Pump Installer)

Credits
67
NQF
NQF Level 4
Seta
MERSETA

R53 350

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Hot Water System Installer (Heat Pump Installer) Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Hot Water System Installer (Heat Pump Installer).
Academic Weight
Full national recognition at NQF Level 4 yielding 67 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing MERSETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for individuals with some work experience or prior learning who wish to formalise their skills and advance their careers. It is specifically designed for anyone who aspires to become a hot water system installer (heat pump installer) and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

14 cr

Theory · 4 modules

  • 642602002-KM-012 cr

    Theory of Water

    NQF Level 4

  • 642602002-KM-022 cr

    Heat Pump Tools, Equipment and Components

    NQF Level 4

  • 642602002-KM-034 cr

    Heat Pump Systems

    NQF Level 4

  • 642602002-KM-046 cr

    Preparation, Installation and Maintenance Theory for Heat Pump Systems

    NQF Level 4

Practical Skill Modules (PM)

23 cr

Applied · 8 modules

  • 642602002-PM-012 cr

    Plan and prepare for the mounting of domestic air source heat pump systems

    NQF Level 2

  • 642602002-PM-022 cr

    Read and interpret construction drawings and specifications

    NQF Level 2

  • 642602002-PM-033 cr

    Handle, lift and position heat pump

    NQF Level 2

  • 642602002-PM-043 cr

    Mount domestic air source heat pump system

    NQF Level 2

  • 642602002-PM-053 cr

    Erect, use and dismantle access equipment for construction work

    NQF Level 3

  • 642602002-PM-063 cr

    Prepare and plan for the installation of domestic air source heat pump systems in a safe and compliance environment

    NQF Level 4

  • 642602002-PM-075 cr

    Install domestic air source heat pump systems

    NQF Level 4

  • 642602002-PM-082 cr

    Conduct maintenance and make repairs to domestic air source heat pump systems

    NQF Level 4

Work Experience Modules (WM)

0 cr

Site · 0 modules

No modules listed in SAQA rules.

Total Credits (SAQA)37

Official SAQA Curriculum


Source of truth · SAQA ID 94620 · Field 06 - Manufacturing, Engineering and Technology › Engineering and Related Design

Min Credits
67
Registered
2018-07-01
Re-registration
2025-12-30
Purpose

The purpose of this qualification is to prepare a learner to operate as a heat pump installer. Heat pump installer is one who installs, tests, maintains and repairs domestic air source type, heat pump systems and equipment. These tasks will meet the requirements for safe and correct installation of new and replacement of non-functioning domestic air source heat pump systems complete with all the relevant and applicable safety and hydraulic control units. It covers domestic air source, heat pump water heating systems that fall within the scope of SANS 151 up to 500 litres. A qualified learner will be able to: • Prepare and plan for the installation of domestic air source heat pump systems. • Install domestic air source heat pump systems in a safe and compliant environment. • Diagnose and repair faults and maintain domestic air source heat pump systems.

Rationale

The Plumbing Industry Registration Board (PRIB) is a SAQA registered Professional Body which has the responsibility to ensure that the skills in the plumbing industry meet the requirements to provide effective and competent Heat Pump Installation services. The industry's constituencies identified the need to address new technology within the industry as well as the growing critical need for alternative energy sources. Domestic air source heat pump technology is not a new technology, however, the technology has predominantly been used in the applications of space heating and cooling (air conditioning or air to air heat pumps). As a result of the growing concern of global warming and South Africa's energy challenges, the use of heat pumps instead of Solar Water Heating in the heating of water in the domestic and commercial sectors is on the increase. Recent changes to the National Building Regulations prescription, that 50% of hot water needs must be generated from a renewable source. These changes and other factors have resulted in the growth and the increasing demand for the use of Air to Water Heat pumps as an alternate water heating method in a plumbing installation. The learners who will enter into this industry will come from different areas such as school leavers with relevant qualifications; workers already within the industry, already qualified plumbers will also enrol for up skilling as practising artisans in the Heat Pump Installations. Obtaining this qualification will also improve the employability of individuals in the relevant sub sectors of the plumbing industry. This qualification resides as one of several in the construction industry and makes allowance for any feeder occupations to gain access to the Heat Pump Installer occupation. The Heat Pump Installer qualification also makes provision for people to progress within this discipline to areas of specialisation including mounting heat pump systems, heat pump system installation, testing, commissioning, housekeeping, assessment, diagnosis, fault finding, repair and maintenance activities. The main benefit of this qualification for the learner is that the learner has an opportunity to be recognised as a qualified Heat Pump Installer with a well-structured, relevant and current competencies and will be able to have access to entrepreneurial opportunities within the plumbing environment. In addition, the learner will possess usable competencies whether as an employee or employer. Alternative energy is critical for the wellbeing of the general society and the lack or absence thereof, will have a very negative impact on society. The economy will grow positively when saving on a scarce resource such as coal when managed efficiently by qualified people.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 3 with Mathematics.

Exit Level Outcomes
  • Prepare and plan for the installation of domestic air source heat pump systems.
  • Install domestic air source heat pump systems in a safe and compliant environment.
  • Diagnose and repair faults and maintain domestic air source heat pump system.
QCTO & MERSETA AlignedSAQA 94620

Qualification 94620 · Curriculum Architecture

Occupational Certificate: Hot Water System Installer (Heat Pump Installer) · NQF Level 4 (67 Credits)

Filter View
§ 01

Three Curriculum Pillars

14
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-04 · 4 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
23
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-08 · 8 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
0
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-00 · 0 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


12 Modules · 67 Credits · MERSETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Hot Water System Installer (Heat Pump Installer) delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 4 KM + 8 PM + 0 WM modules mapped to NQF Level 4
  • Pre-validated assessment bank per module
  • MERSETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.