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Occupational Qualification · H33

Discretionary Grant · Open

Hot Water System Installer (Heat Pump Installer)

QCTO Aligned Audit-ReadyMERSETA
NQF Level
NQF Level 4
Credits
67
Duration
—
SAQA ID
94620
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
94620
Min Credits
67
Registered
2018-07-01
Re-registration
2025-12-30
Field
Field 06 - Manufacturing, Engineering and Technology
Sub-field
Engineering and Related Design

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Hot Water System Installer (Heat Pump Installer) Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Hot Water System Installer (Heat Pump Installer).
Academic Weight
Full national recognition at NQF Level 4 yielding 67 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified hot water system installer (heat pump installer), you can find employment opportunities in Manufacturing, Engineering, Automotive. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under MERSETA scope.
Audit Objective
Bridges operational skills deficits under the governing MERSETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Hot Water System Installer (Heat Pump Installer) (NQF Level 4, 67 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a heat pump installer. Heat pump installer is one who installs, tests, maintains and repairs domestic air source type, heat pump systems and equipment. These tasks will meet the requirements for safe and correct installation of new and replacement of non-functioning domestic air source heat pump systems complete with all the relevant and applicable safety and hydraulic control units. It covers domestic air source, heat pump water heating systems that fall within the scope of SANS 151 up to 500 litres. A qualified learner will be able to: • Prepare and plan for the installation of domestic air source heat pump systems. • Install domestic air source heat pump systems in a safe and compliant environment. • Diagnose and repair faults and maintain domestic air source heat pump systems.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 3 with Mathematics.

SAQA Rationale▾

The Plumbing Industry Registration Board (PRIB) is a SAQA registered Professional Body which has the responsibility to ensure that the skills in the plumbing industry meet the requirements to provide effective and competent Heat Pump Installation services. The industry's constituencies identified the need to address new technology within the industry as well as the growing critical need for alternative energy sources. Domestic air source heat pump technology is not a new technology, however, the technology has predominantly been used in the applications of space heating and cooling (air conditioning or air to air heat pumps). As a result of the growing concern of global warming and South Africa's energy challenges, the use of heat pumps instead of Solar Water Heating in the heating of water in the domestic and commercial sectors is on the increase. Recent changes to the National Building Regulations prescription, that 50% of hot water needs must be generated from a renewable source. These changes and other factors have resulted in the growth and the increasing demand for the use of Air to Water Heat pumps as an alternate water heating method in a plumbing installation. The learners who will enter into this industry will come from different areas such as school leavers with relevant qualifications; workers already within the industry, already qualified plumbers will also enrol for up skilling as practising artisans in the Heat Pump Installations. Obtaining this qualification will also improve the employability of individuals in the relevant sub sectors of the plumbing industry. This qualification resides as one of several in the construction industry and makes allowance for any feeder occupations to gain access to the Heat Pump Installer occupation. The Heat Pump Installer qualification also makes provision for people to progress within this discipline to areas of specialisation including mounting heat pump systems, heat pump system installation, testing, commissioning, housekeeping, assessment, diagnosis, fault finding, repair and maintenance activities. The main benefit of this qualification for the learner is that the learner has an opportunity to be recognised as a qualified Heat Pump Installer with a well-structured, relevant and current competencies and will be able to have access to entrepreneurial opportunities within the plumbing environment. In addition, the learner will possess usable competencies whether as an employee or employer. Alternative energy is critical for the wellbeing of the general society and the lack or absence thereof, will have a very negative impact on society. The economy will grow positively when saving on a scarce resource such as coal when managed efficiently by qualified people.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 3 with Mathematics.

Exit Level Outcomes▾
  • Prepare and plan for the installation of domestic air source heat pump systems.
  • Install domestic air source heat pump systems in a safe and compliant environment.
  • Diagnose and repair faults and maintain domestic air source heat pump system.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

12 modules · 37 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 642602002-KM-012 cr

    Theory of Water

    NQF Level 4

  • 642602002-KM-022 cr

    Heat Pump Tools, Equipment and Components

    NQF Level 4

  • 642602002-KM-034 cr

    Heat Pump Systems

    NQF Level 4

  • 642602002-KM-046 cr

    Preparation, Installation and Maintenance Theory for Heat Pump Systems

    NQF Level 4

Sub-total credits14
QCTO & MERSETA AlignedSAQA 94620

Qualification 94620 · Curriculum Architecture

Occupational Certificate: Hot Water System Installer (Heat Pump Installer) · NQF Level 4 (67 Credits)

Filter View
§ 01

Three Curriculum Pillars

14
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-04 · 4 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
23
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-08 · 8 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
0
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-00 · 0 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

4 KM + 8 PM + 0 WM modules mapped to NQF Level 4

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

MERSETA alignment matrix included

Facilitation

Facilitators improvise Hot Water System Installer (Heat Pump Installer) delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R53 350

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.