Discretionary Grant Available · HWSETAUpcoming▾
Health & Welfare SETA · HWSETA
Discretionary grants for community health worker upskilling.
- Window:
- Applications open 1 April – 15 May
- Priority focus:
- Nursing Auxiliaries · Aalim / Traditional Healers · Social Work Aides
SAQA Qualification · 104792
Home Based Personal Care Worker
R51 750
(Once-off Institutional License Fee)
Professional Role & Capability Blueprint
- Target Designation
- Certified Home Based Personal Care Worker Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Home Based Personal Care Worker.
- Academic Weight
- Full national recognition at NQF Level 3 yielding 135 credits upon successful PoE verification.
Strategic Institutional Purpose
- Audit Objective
- Formulated to systematically bridge operational skills deficits under the governing HWSETA quality matrix.
- Value Proposition
- Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.
Who is this for
This qualification is ideal for entry-level workers, school leavers, or career changers who want to gain foundational skills. It is specifically designed for anyone who aspires to become a home based personal care worker and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.
Official SAQA Curriculum
Source of truth · SAQA ID 104792 · Field 09 - Health Sciences and Social Services › Promotive Health and Developmental Services
Purpose▾
The purpose of this qualification is to prepare a learner to operate as a Home-Based Carer. Home Based Carers provide supervised care and support to patients and their immediate family's/household members in the home and appropriate community-based settings in order to promote, restore and maintain a person's maximum level of comfort, function and health including care towards a dignified death. A qualified learner will be able to: • Assess, plan and provide holistic (physical, spiritual, emotional and social) care and support for patients and household members. • Capacitate patient and household/family members as participants in the patient care team. • Make appropriate referrals in order to facilitate a continuum of care. • Maintain records and reports regarding care and support provided.
Rationale▾
This qualification will equip learners with the necessary skills and competence to operate as Home-Based Carers. The benefits of Home Based Care (HBC) to the patient, to the family, to the community and to the broader health care system are well documented. Evidence from many countries suggests that home and community-based health services are critical to good health outcomes (WHO 2007). The World Health Organisation (WHO) defines HBC as the provisioning of health services by formal and informal care givers in the patient's home to promote, restore and maintain a person's maximum level of comfort, function and health, including care, towards a dignified death. The national Department of Health Guidelines on Home-Based Care and Community-Based Carer suggests that HBC addresses several problems within the health care system including: shortage of hospital beds; inadequate number of medical, nursing and allied health professionals; lack of resources; overcrowded hospitals and overburdened staff which can result in an environment that is unsuitable for managing patients with terminal diseases and increase costs of institutional care. The National Department of Health (NDoH) Strategic Plan for the Prevention and Control of Non-Communicable Diseases calls for patients with advanced progressive illness to receive care in appropriate settings, including HBC. Research commissioned by the NDoH found that 628,000 admissions to public hospitals were for Immune Deficiency Syndrome (AIDS)-related illnesses. The cost of hospitalising Acquired Immune Deficiency Syndrome (AIDS) patients at public facilities was likely to be at least R3.6 billion, or 12.5% of the total public health budget. Discharging patients into the care of an HBC programme allows for a shorter hospital stay, making more beds available for other patients and reducing costs. HBC provides the health care system with additional cost-effective beds, at home. The NDoH Re-engineering of Primary Health Care (PHC) Strategy makes a distinction between the need for Community Health Workers (CHWs) and Home-Based Caregivers (HBCs). The strategy estimates that approximately 65,000 CHWs and 25,000 HBCs are required by the South African Primary Health Care (PHC) system. The draft Municipal Ward Based Primary Health Care Outreach Team (WBPHCOT) National Policy Framework and Strategy calls for the deployment of HBCs alongside CHWs within the Ward Based Outreach Teams (WBOTs). A NDoH Audit Report estimated that approximately 72 000 homes/community-based care givers were employed by Non-Governmental Organizations (NGOs) in South Africa at an estimated cost of R2.4 billion per annum. This qualification is therefore essential in supporting the National strategies for providing quality and affordable health care to all the citizens of South Africa. The qualification is structured with one-part qualification specifically aimed at enabling the entry of community workers with limited or no prior formal education.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may Recognise Prior Learning against the relevant access requirements. Entry Requirements: Level 1 with Mathematics.
Exit Level Outcomes▾
- Provide holistic care and support to patients and household members.
- Communicate effectively with patients and household members to provide care and support.
- Operate effectively within a multi-disciplinary team context.
- Recognise when to refer and who to refer to.
- Complete a generic report guideline/template on patient care.
Qualification 104792 · Curriculum Architecture
Occupational Certificate: Home Based Personal Care Worker · NQF Level 3 (135 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Learning Material Stack
Start-to-Exit Moderation Timeline
- 1
Pre-Delivery Setup
Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.
- 2
Delivery & Formative Moderation
Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.
- 3
Summative & External Moderation
Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Talk QMS on WhatsAppModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionClassroom Transformation Blueprint
Broken Standard
- 📄Photocopied guides with mismatched outcomes
- ❔Missing formative/summative assessments
- ⚠️No SETA alignment matrix — audit fails
- 🎲Facilitators improvise Home Based Personal Care Worker delivery
- 🕳️PoE gaps flagged in moderation
i2Graduates Transformation
- ✓3 KM + 3 PM + 2 WM modules mapped to NQF Level 3
- ✓Pre-validated assessment bank per module
- ✓HWSETA alignment matrix included
- ✓Facilitator scripts + learner activities per credit
- ✓PoE templates that survive external moderation
The i2Graduates Quality Guarantee
Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.
