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Discretionary Grant Available · SERVICES SETAUpcoming

Services SETA · SERVICES SETA

Bulk learnership funding for corporates 50+ learners.

Window:
Discretionary Grants open May
Priority focus:
Contact Centre · Real Estate · Cleaning
H15

SAQA Qualification · 124935

QCTO Compliant

Healthcare Cleaner

Credits
120
NQF
NQF Level 2
Seta
Services SETA

R46 000

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Healthcare Cleaner Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Healthcare Cleaner.
Academic Weight
Full national recognition at NQF Level 2 yielding 120 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing Services SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


The Healthcare Cleaner is intended for entry-level workers, school leavers, or career changers who want to gain foundational skills. If you have a passion for this field and want to turn that passion into a profession, this programme will give you the tools and credentials to succeed. It is also suitable for employers who wish to upskill their workforce to meet industry standards.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

41 cr

Theory · 6 modules

  • 811202-000-01-3 cr

    KM-01, Introductory Studies for Healthcare Cleaners

    NQF Level 2

  • 811202-000-01-6 cr

    KM-02, Business Communication, Ethics, and Professionalism

    NQF Level 2

  • 811202-000-01-7 cr

    KM-03, Healthcare Cleaning Associated Biology and Infection Control

    NQF Level 2

  • 811202-000-01-6 cr

    KM-04, Personal Hygiene and Workplace Safety

    NQF Level 2

  • 811202-000-01-4 cr

    KM-05, Healthcare Waste Handling

    NQF Level 2

  • 811202-000-01-15 cr

    KM-06, Healthcare Cleaning Principles

    NQF Level 2

Practical Skill Modules (PM)

23 cr

Applied · 6 modules

  • 811202-000-01-PM-011 cr

    Maintain Personal Hygiene and Safety

    NQF Level 2

  • 811202-000-01-PM-022 cr

    Use, Care for and Store Cleaning Equipment and Dispose of Waste

    NQF Level 2

  • 811202-000-01-PM-0310 cr

    Clean and Disinfect Floors and Above Floor Surfaces in Various Risk Areas

    NQF Level 2

  • 811202-000-01-PM-044 cr

    Clean and Disinfect Restroom Areas, and Replenish Consumables

    NQF Level 2

  • 811202-000-01-PM-054 cr

    Clean Carpets and Upholstery

    NQF Level 2

  • 811202-000-01-PM-062 cr

    Remove and Replace Privacy Curtains

    NQF Level 2

Work Experience Modules (WM)

56 cr

Site · 3 modules

  • 811202-000-01-6 cr

    WM-01, Processes Related to Personal Hygiene and Workplace Safety Standards

    NQF Level 2

  • 811202-000-01-34 cr

    WM-02, Processes Related to the Cleaning and Disinfecting of Healthcare Environments

    NQF Level 2

  • 811202-000-01-16 cr

    WM-03, Processes Related to the Cleaning of Textile Surfaces and Privacy Curtains

    NQF Level 2

Total Credits (SAQA)120

Official SAQA Curriculum


Source of truth · SAQA ID 124935 · Field 11 - Services › Cleaning, Domestic, Hiring, Property and Rescue Services

Min Credits
120
Registered
2025-10-02
Re-registration
2030-10-02
Purpose

The purpose of the Elementary Occupational Certificate: Healthcare Cleaner is to prepare a learner to operate as a Healthcare Cleaner. A Healthcare Cleaner performs cleaning tasks in medical facilities to achieve a clean, hygienic, and safe environment within the context of the prevention of the spread of infections and diseases. A qualified learner will be able to: • Apply personal hygiene and workplace safety standards. • Clean and disinfect healthcare environments. • Clean textile surfaces and hospital privacy curtains. Completing this qualification will benefit by becoming more employable as healthcare cleaners in both public and private facilities, such as hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, and first aid rooms. A qualified learner will demonstrate the following key attributes: problem solving and identification, decision making, communicating information, and applying appropriate methods and techniques.

Rationale

Elementary Occupational Certificate: Healthcare Cleaner responds to a specific need in the South African cleaning and healthcare industries to provide a standard for the development of persons employed or to be employed as a healthcare cleaner in both public and private facilities such as hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, and first aid rooms. Effective cleaning and Hygiene standards are one of the most important factors in the control and containment of the spread of disease-causing illnesses within healthcare facilities. This qualification was developed to meet these needs. Healthcare cleaners play a crucial role in maintaining hygiene and safety in medical facilities, delivering significant benefits to the sector, society, and the economy: Benefit to the sector: • Proper cleaning and disinfection prevent healthcare-associated infections, reducing complications and ensuring better patient outcomes. • Cleaner environments contribute to faster recovery times and lower rates of readmission, improving the overall efficiency and reputation of healthcare facilities. • Compliance with health and safety regulations, supported by the work of cleaners, ensures facilities avoid penalties and maintain operational standards. Benefit to society: • By preventing the spread of infections, healthcare cleaners enhance public health, supporting efforts to control outbreaks and reduce disease transmission in the broader community. • Their work contributes to a safer and healthier environment for patients, staff, and visitors, fostering trust in healthcare systems. Benefit to the economy: • Reduced healthcare-associated infections lower the financial burden on healthcare systems, with fewer extended hospital stays and reduced need for costly treatments. • A healthier workforce in healthcare facilities leads to increased productivity and reduced absenteeism. • The demand for healthcare cleaners creates employment opportunities, supports livelihoods, and stimulates local economies. No other national qualification that provides the requisite knowledge and skills for the performance of healthcare services is currently registered on the NQF. Stakeholders from different associations and organisations operating within the healthcare sector participated in the review of the qualification. Typical learners include school leavers with an NQF Level 1 qualification interested in working in a healthcare environment, or people who have been working in the healthcare environment without formal qualifications and have the desire to formalise their skills and knowledge. Healthcare Cleaners will be able to find employment as hospital cleaners, ward cleaners, low and medium-risk area cleaners, and medical facility cleaners.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for Access to Training: Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification, part-qualification or skills programme if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, part-qualification, or skills programme. Such an RPL assessment may be developed, moderated and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for exemption from modules: For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification or skills programme through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment (EISA): Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification or skills programme through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification, part-qualification or skills programme. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: • An NQF Level 1 qualification.

Exit Level Outcomes
  • Apply knowledge and skills in relation to safety to maintain workplace hygiene and safety standards in a disciplined, well-structured and supervised environment.
  • Apply knowledge and skills to maintain hygienic cleaning standards in various healthcare environments in a well-structured and supervised operating environment.
  • Clean carpets and textile upholstery in healthcare environments using knowledge, skills, and equipment to ensure cleanliness and hygiene.
  • Remove and replace privacy curtains in healthcare environments while observing infection control principles.
QCTO & Services SETA AlignedSAQA 124935

Qualification 124935 · Curriculum Architecture

Elementary Occupational Certificate: Healthcare Cleaner · NQF Level 2 (120 Credits)

Filter View
§ 01

Three Curriculum Pillars

41
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-06 · 6 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
23
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-06 · 6 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
56
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-03 · 3 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


15 Modules · 120 Credits · Services SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Healthcare Cleaner delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 6 KM + 6 PM + 3 WM modules mapped to NQF Level 2
  • Pre-validated assessment bank per module
  • Services SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.