Occupational Qualification · H15
Discretionary Grant · UpcomingHealthcare Cleaner
- NQF Level
- NQF Level 2
- Credits
- 120
- Duration
- —
- SAQA ID
- 124935
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 124935
- Min Credits
- 120
- Registered
- 2025-10-02
- Re-registration
- 2030-10-02
- Field
- Field 11 - Services
- Sub-field
- Cleaning, Domestic, Hiring, Property and Rescue Services
Sample Asset Preview





Overview & Scope
Programme Profile
- Target Designation
- Certified Healthcare Cleaner Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Healthcare Cleaner.
- Academic Weight
- Full national recognition at NQF Level 2 yielding 120 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified healthcare cleaner, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate including hospitals, clinics, home care agencies, NGOs, and community health centres. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under Services SETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing Services SETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
Designed as a Elementary Occupational Certificate at NQF Level 2 worth 120 credits, the Healthcare Cleaner equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.
Purpose▾
The purpose of the Elementary Occupational Certificate: Healthcare Cleaner is to prepare a learner to operate as a Healthcare Cleaner. A Healthcare Cleaner performs cleaning tasks in medical facilities to achieve a clean, hygienic, and safe environment within the context of the prevention of the spread of infections and diseases. A qualified learner will be able to: • Apply personal hygiene and workplace safety standards. • Clean and disinfect healthcare environments. • Clean textile surfaces and hospital privacy curtains. Completing this qualification will benefit by becoming more employable as healthcare cleaners in both public and private facilities, such as hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, and first aid rooms. A qualified learner will demonstrate the following key attributes: problem solving and identification, decision making, communicating information, and applying appropriate methods and techniques.
Entry Requirements▾
Recognition of Prior Learning (RPL): RPL for Access to Training: Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification, part-qualification or skills programme if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, part-qualification, or skills programme. Such an RPL assessment may be developed, moderated and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for exemption from modules: For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification or skills programme through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment (EISA): Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification or skills programme through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification, part-qualification or skills programme. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: • An NQF Level 1 qualification.
SAQA Rationale▾
Elementary Occupational Certificate: Healthcare Cleaner responds to a specific need in the South African cleaning and healthcare industries to provide a standard for the development of persons employed or to be employed as a healthcare cleaner in both public and private facilities such as hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, and first aid rooms. Effective cleaning and Hygiene standards are one of the most important factors in the control and containment of the spread of disease-causing illnesses within healthcare facilities. This qualification was developed to meet these needs. Healthcare cleaners play a crucial role in maintaining hygiene and safety in medical facilities, delivering significant benefits to the sector, society, and the economy: Benefit to the sector: • Proper cleaning and disinfection prevent healthcare-associated infections, reducing complications and ensuring better patient outcomes. • Cleaner environments contribute to faster recovery times and lower rates of readmission, improving the overall efficiency and reputation of healthcare facilities. • Compliance with health and safety regulations, supported by the work of cleaners, ensures facilities avoid penalties and maintain operational standards. Benefit to society: • By preventing the spread of infections, healthcare cleaners enhance public health, supporting efforts to control outbreaks and reduce disease transmission in the broader community. • Their work contributes to a safer and healthier environment for patients, staff, and visitors, fostering trust in healthcare systems. Benefit to the economy: • Reduced healthcare-associated infections lower the financial burden on healthcare systems, with fewer extended hospital stays and reduced need for costly treatments. • A healthier workforce in healthcare facilities leads to increased productivity and reduced absenteeism. • The demand for healthcare cleaners creates employment opportunities, supports livelihoods, and stimulates local economies. No other national qualification that provides the requisite knowledge and skills for the performance of healthcare services is currently registered on the NQF. Stakeholders from different associations and organisations operating within the healthcare sector participated in the review of the qualification. Typical learners include school leavers with an NQF Level 1 qualification interested in working in a healthcare environment, or people who have been working in the healthcare environment without formal qualifications and have the desire to formalise their skills and knowledge. Healthcare Cleaners will be able to find employment as hospital cleaners, ward cleaners, low and medium-risk area cleaners, and medical facility cleaners.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for Access to Training: Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification, part-qualification or skills programme if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, part-qualification, or skills programme. Such an RPL assessment may be developed, moderated and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for exemption from modules: For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification or skills programme through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment (EISA): Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification or skills programme through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification, part-qualification or skills programme. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: • An NQF Level 1 qualification.
Exit Level Outcomes▾
- Apply knowledge and skills in relation to safety to maintain workplace hygiene and safety standards in a disciplined, well-structured and supervised environment.
- Apply knowledge and skills to maintain hygienic cleaning standards in various healthcare environments in a well-structured and supervised operating environment.
- Clean carpets and textile upholstery in healthcare environments using knowledge, skills, and equipment to ensure cleanliness and hygiene.
- Remove and replace privacy curtains in healthcare environments while observing infection control principles.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
15 modules · 120 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 811202-000-01-3 cr
KM-01, Introductory Studies for Healthcare Cleaners
NQF Level 2
- 811202-000-01-6 cr
KM-02, Business Communication, Ethics, and Professionalism
NQF Level 2
- 811202-000-01-7 cr
KM-03, Healthcare Cleaning Associated Biology and Infection Control
NQF Level 2
- 811202-000-01-6 cr
KM-04, Personal Hygiene and Workplace Safety
NQF Level 2
- 811202-000-01-4 cr
KM-05, Healthcare Waste Handling
NQF Level 2
- 811202-000-01-15 cr
KM-06, Healthcare Cleaning Principles
NQF Level 2
Qualification 124935 · Curriculum Architecture
Elementary Occupational Certificate: Healthcare Cleaner · NQF Level 2 (120 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
6 KM + 6 PM + 3 WM modules mapped to NQF Level 2
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
Services SETA alignment matrix included
Facilitation
Facilitators improvise Healthcare Cleaner delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R46 000
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
