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Occupational Qualification · H14

Discretionary Grant · Upcoming

Healthcare Cleaner

QCTO Aligned Audit-ReadySERVICES SETA
NQF Level
NQF Level 2
Credits
120
Duration
—
SAQA ID
118730
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
118730
Min Credits
120
Registered
2022-02-03
Re-registration
2025-12-31
Field
Field 11 - Services
Sub-field
Cleaning, Domestic, Hiring, Property and Rescue Services

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Healthcare Cleaner Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Healthcare Cleaner.
Academic Weight
Full national recognition at NQF Level 2 yielding 120 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified healthcare cleaner, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate including hospitals, clinics, home care agencies, NGOs, and community health centres. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
Audit Objective
Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

Designed as a Occupational Certificate at NQF Level 2 worth 120 credits, the Healthcare Cleaner equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Healthcare Cleaner. A Healthcare Cleaner performs cleaning tasks in medical facilities to achieve a clean, hygienic, and safe environment within the context of the prevention of the spread of infections and diseases. A qualified learner will be able to: • Uphold personal hygiene and workplace safety standards. • Achieve a hygienic, clean healthcare environment. • Attend to healthcare laundry items.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for Access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 1 qualification.

SAQA Rationale▾

This qualification will equip learners with the necessary skills and competence to conduct cleaning and sanitation services in different health care environments, including hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, first aid rooms. After successful completion of this qualification, the learner will be a skilled and capable of maintaining required standards of hygiene and sanitation. Healthcare Cleaners are employed by organisations to perform cleaning services in support of nursing or healthcare staff and will find employment as hospital cleaners, ward cleaners, low and medium risk area cleaners, and medical facility cleaners. Target groups identified include school leavers with an NQF Level 1 qualification or persons who has been working in the health care environment without formal qualifications and has the desire to formalise their skills and knowledge. Effective cleaning and hygiene standards are one of the most important factors in the control and containment of the spread of disease-causing illnesses within healthcare facilities. Employers will benefit from appointing qualified workers in terms of increased productivity and ability to maintain standards of excellence expected from health care facilities by the public in general and the medical profession. This qualification responds to a specific need in the South African cleaning and healthcare industries to provide a standard for the development of persons employed as a healthcare cleaner in both public and private facilities such as hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, first aid rooms. The following associations and professional bodies were consulted during the development of this Occupational Qualification: • Gauteng Department of Health. • Professional Body for Environmental Hygiene (PBEA). • BEECA Cleaning Association. • National Contract Cleaners Association (NCCA). • Hotelicca.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for Access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 1 qualification.

Exit Level Outcomes▾
  • Uphold personal hygiene and workplace safety standards.
  • Achieve a hygienic, clean healthcare environment.
  • Attend to healthcare laundry items.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

14 modules · 120 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 811202-000-00-00-KM-014 cr

    Introductory Studies for Healthcare Cleaners

    NQF Level 2

  • 811202-000-00-00-KM-024 cr

    Communication in a Healthcare Environment

    NQF Level 2

  • 811202-000-00-00-KM-036 cr

    Healthcare Cleaning

    NQF Level 2

  • 811202-000-00-00-KM-044 cr

    Personal Hygiene and Safety

    NQF Level 2

  • 811202-000-00-00-KM-056 cr

    Healthcare Laundry Handling

    NQF Level 2

  • 811202-000-00-00-KM-064 cr

    Healthcare Waste Handling

    NQF Level 2

  • 811202-000-00-00-KM-0715 cr

    Healthcare Cleaning Associated Biology and Infection Control

    NQF Level 2

Sub-total credits43
QCTO & SERVICES SETA AlignedSAQA 118730

Qualification 118730 · Curriculum Architecture

Occupational Certificate: Healthcare Cleaner · NQF Level 2 (120 Credits)

Filter View
§ 01

Three Curriculum Pillars

43
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
36
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-04 · 4 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
41
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-03 · 3 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

7 KM + 4 PM + 3 WM modules mapped to NQF Level 2

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

SERVICES SETA alignment matrix included

Facilitation

Facilitators improvise Healthcare Cleaner delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R46 000

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.