Occupational Qualification · H14
Discretionary Grant · UpcomingHealthcare Cleaner
- NQF Level
- NQF Level 2
- Credits
- 120
- Duration
- —
- SAQA ID
- 118730
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 118730
- Min Credits
- 120
- Registered
- 2022-02-03
- Re-registration
- 2025-12-31
- Field
- Field 11 - Services
- Sub-field
- Cleaning, Domestic, Hiring, Property and Rescue Services
Sample Asset Preview





Overview & Scope
Programme Profile
- Target Designation
- Certified Healthcare Cleaner Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Healthcare Cleaner.
- Academic Weight
- Full national recognition at NQF Level 2 yielding 120 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified healthcare cleaner, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate including hospitals, clinics, home care agencies, NGOs, and community health centres. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SERVICES SETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing SERVICES SETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
Designed as a Occupational Certificate at NQF Level 2 worth 120 credits, the Healthcare Cleaner equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.
Purpose▾
The purpose of this qualification is to prepare a learner to operate as a Healthcare Cleaner. A Healthcare Cleaner performs cleaning tasks in medical facilities to achieve a clean, hygienic, and safe environment within the context of the prevention of the spread of infections and diseases. A qualified learner will be able to: • Uphold personal hygiene and workplace safety standards. • Achieve a hygienic, clean healthcare environment. • Attend to healthcare laundry items.
Entry Requirements▾
Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for Access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 1 qualification.
SAQA Rationale▾
This qualification will equip learners with the necessary skills and competence to conduct cleaning and sanitation services in different health care environments, including hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, first aid rooms. After successful completion of this qualification, the learner will be a skilled and capable of maintaining required standards of hygiene and sanitation. Healthcare Cleaners are employed by organisations to perform cleaning services in support of nursing or healthcare staff and will find employment as hospital cleaners, ward cleaners, low and medium risk area cleaners, and medical facility cleaners. Target groups identified include school leavers with an NQF Level 1 qualification or persons who has been working in the health care environment without formal qualifications and has the desire to formalise their skills and knowledge. Effective cleaning and hygiene standards are one of the most important factors in the control and containment of the spread of disease-causing illnesses within healthcare facilities. Employers will benefit from appointing qualified workers in terms of increased productivity and ability to maintain standards of excellence expected from health care facilities by the public in general and the medical profession. This qualification responds to a specific need in the South African cleaning and healthcare industries to provide a standard for the development of persons employed as a healthcare cleaner in both public and private facilities such as hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, first aid rooms. The following associations and professional bodies were consulted during the development of this Occupational Qualification: • Gauteng Department of Health. • Professional Body for Environmental Hygiene (PBEA). • BEECA Cleaning Association. • National Contract Cleaners Association (NCCA). • Hotelicca.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for Access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 1 qualification.
Exit Level Outcomes▾
- Uphold personal hygiene and workplace safety standards.
- Achieve a hygienic, clean healthcare environment.
- Attend to healthcare laundry items.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
14 modules · 120 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 811202-000-00-00-KM-014 cr
Introductory Studies for Healthcare Cleaners
NQF Level 2
- 811202-000-00-00-KM-024 cr
Communication in a Healthcare Environment
NQF Level 2
- 811202-000-00-00-KM-036 cr
Healthcare Cleaning
NQF Level 2
- 811202-000-00-00-KM-044 cr
Personal Hygiene and Safety
NQF Level 2
- 811202-000-00-00-KM-056 cr
Healthcare Laundry Handling
NQF Level 2
- 811202-000-00-00-KM-064 cr
Healthcare Waste Handling
NQF Level 2
- 811202-000-00-00-KM-0715 cr
Healthcare Cleaning Associated Biology and Infection Control
NQF Level 2
Qualification 118730 · Curriculum Architecture
Occupational Certificate: Healthcare Cleaner · NQF Level 2 (120 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
7 KM + 4 PM + 3 WM modules mapped to NQF Level 2
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
SERVICES SETA alignment matrix included
Facilitation
Facilitators improvise Healthcare Cleaner delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R46 000
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
