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Discretionary Grant Available · SERVICES SETAUpcoming

Services SETA · SERVICES SETA

Bulk learnership funding for corporates 50+ learners.

Window:
Discretionary Grants open May
Priority focus:
Contact Centre · Real Estate · Cleaning
H14

SAQA Qualification · 118730

QCTO Compliant

Healthcare Cleaner

Credits
120
NQF
NQF Level 2
Seta
SERVICES SETA

R46 000

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Healthcare Cleaner Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Healthcare Cleaner.
Academic Weight
Full national recognition at NQF Level 2 yielding 120 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


The Healthcare Cleaner is intended for entry-level workers, school leavers, or career changers who want to gain foundational skills. If you have a passion for this field and want to turn that passion into a profession, this programme will give you the tools and credentials to succeed. It is also suitable for employers who wish to upskill their workforce to meet industry standards.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

43 cr

Theory · 7 modules

  • 811202-000-00-00-KM-014 cr

    Introductory Studies for Healthcare Cleaners

    NQF Level 2

  • 811202-000-00-00-KM-024 cr

    Communication in a Healthcare Environment

    NQF Level 2

  • 811202-000-00-00-KM-036 cr

    Healthcare Cleaning

    NQF Level 2

  • 811202-000-00-00-KM-044 cr

    Personal Hygiene and Safety

    NQF Level 2

  • 811202-000-00-00-KM-056 cr

    Healthcare Laundry Handling

    NQF Level 2

  • 811202-000-00-00-KM-064 cr

    Healthcare Waste Handling

    NQF Level 2

  • 811202-000-00-00-KM-0715 cr

    Healthcare Cleaning Associated Biology and Infection Control

    NQF Level 2

Practical Skill Modules (PM)

36 cr

Applied · 4 modules

  • 811202-000-00-00-PM-0110 cr

    Maintain Personal Hygiene and Infection Control Precautions

    NQF Level 2

  • 811202-000-00-00-PM-0210 cr

    Provide Cleaning and Sanitation Services in Public Areas and Offices,

    NQF Level 2

  • 811202-000-00-00-PM-0310 cr

    Provide Cleaning and Sanitation Services in Patient Consulting, Treatment Areas and Wards

    NQF Level 2

  • 811202-000-00-00-PM-046 cr

    Handle Healthcare Laundry Items

    NQF Level 2

Work Experience Modules (WM)

41 cr

Site · 3 modules

  • 811202-000-00-00-WM-0112 cr

    Conduct Cleaning and Sanitation Services in Public Areas and Offices

    NQF Level 2

  • 811202-000-00-00-WM-0216 cr

    Conduct Cleaning and Sanitation Services in Patient Consulting, Treatment Areas and Wards

    NQF Level 2

  • 811202-000-00-00-WM-0313 cr

    Attend to Handling of Healthcare Laundry Items

    NQF Level 3

Total Credits (SAQA)120

Official SAQA Curriculum


Source of truth · SAQA ID 118730 · Field 11 - Services › Cleaning, Domestic, Hiring, Property and Rescue Services

Min Credits
120
Registered
2022-02-03
Re-registration
2025-12-31
Purpose

The purpose of this qualification is to prepare a learner to operate as a Healthcare Cleaner. A Healthcare Cleaner performs cleaning tasks in medical facilities to achieve a clean, hygienic, and safe environment within the context of the prevention of the spread of infections and diseases. A qualified learner will be able to: • Uphold personal hygiene and workplace safety standards. • Achieve a hygienic, clean healthcare environment. • Attend to healthcare laundry items.

Rationale

This qualification will equip learners with the necessary skills and competence to conduct cleaning and sanitation services in different health care environments, including hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, first aid rooms. After successful completion of this qualification, the learner will be a skilled and capable of maintaining required standards of hygiene and sanitation. Healthcare Cleaners are employed by organisations to perform cleaning services in support of nursing or healthcare staff and will find employment as hospital cleaners, ward cleaners, low and medium risk area cleaners, and medical facility cleaners. Target groups identified include school leavers with an NQF Level 1 qualification or persons who has been working in the health care environment without formal qualifications and has the desire to formalise their skills and knowledge. Effective cleaning and hygiene standards are one of the most important factors in the control and containment of the spread of disease-causing illnesses within healthcare facilities. Employers will benefit from appointing qualified workers in terms of increased productivity and ability to maintain standards of excellence expected from health care facilities by the public in general and the medical profession. This qualification responds to a specific need in the South African cleaning and healthcare industries to provide a standard for the development of persons employed as a healthcare cleaner in both public and private facilities such as hospitals, clinics, veterinary clinics, dental and medical consulting rooms, frail care and old age homes, sick bays, first aid rooms. The following associations and professional bodies were consulted during the development of this Occupational Qualification: • Gauteng Department of Health. • Professional Body for Environmental Hygiene (PBEA). • BEECA Cleaning Association. • National Contract Cleaners Association (NCCA). • Hotelicca.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for Access to the Qualification Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 1 qualification.

Exit Level Outcomes
  • Uphold personal hygiene and workplace safety standards.
  • Achieve a hygienic, clean healthcare environment.
  • Attend to healthcare laundry items.
QCTO & SERVICES SETA AlignedSAQA 118730

Qualification 118730 · Curriculum Architecture

Occupational Certificate: Healthcare Cleaner · NQF Level 2 (120 Credits)

Filter View
§ 01

Three Curriculum Pillars

43
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
36
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-04 · 4 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
41
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-03 · 3 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


14 Modules · 120 Credits · SERVICES SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Healthcare Cleaner delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 7 KM + 4 PM + 3 WM modules mapped to NQF Level 2
  • Pre-validated assessment bank per module
  • SERVICES SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.