← Back to Qualifications
Discretionary Grant Available · CHIETAUpcoming

Chemical Industries Education & Training Authority · CHIETA

Strong PIVOTAL grant pool for scarce/critical skills.

Window:
Discretionary Grant window: April – June
Priority focus:
Process Operators · Lab Analysts · Petrochemical
G23

SAQA Qualification · 118084

QCTO Compliant

Glass Process Operator

Credits
180
NQF
NQF Level 3
Seta
CHIETA

R54 000

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Glass Process Operator Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Glass Process Operator.
Academic Weight
Full national recognition at NQF Level 3 yielding 180 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing CHIETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for entry-level workers, school leavers, or career changers who want to gain foundational skills. It is specifically designed for anyone who aspires to become a glass process operator and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

39 cr

Theory · 6 modules

  • 718103-000-00-KM-015 cr

    Introduction to the Glass Manufacturing Industry

    NQF Level 2

  • 718103-000-00-KM-035 cr

    Information Technology in the Glass Environment

    NQF Level 2

  • 718103-000-00-KM-046 cr

    Quality Management Systems in the Glass Process Operator Environment

    NQF Level 4

  • 718103-000-00-KM-055 cr

    Productivity and Economics

    NQF Level 3

  • 718103-000-00-KM-0610 cr

    Workplace Fundamentals

    NQF Level 3

  • 718103-000-00-KM-078 cr

    Basic Equipment Maintenance

    NQF Level 3

Practical Skill Modules (PM)

72 cr

Applied · 8 modules

  • 718103-000-00-PM-013 cr

    Coordinate Transportation of Material to Different Production Point

    NQF Level 2

  • 718103-000-00-PM-025 cr

    Prepare Glass to Specifications

    NQF Level 2

  • 718103-000-00-PM-035 cr

    Identify and Prepare Tools for Glass Processing

    NQF Level 2

  • 718103-000-00-PM-0410 cr

    Set the Equipment for Glass Production Operations

    NQF Level 3

  • 718103-000-00-PM-0520 cr

    Operate and Monitor the Equipment for Production of Glass Products

    NQF Level 3

  • 718103-000-00-PM-0610 cr

    Dismantle, Assemble and Install Basic Components in a Process Environment

    NQF Level 3

  • 718103-000-00-PM-076 cr

    Perform and Support Maintenance Functions

    NQF Level 3

  • 718103-000-00-PM-0813 cr

    Conduct Quality Assurance on the Finished Product

    NQF Level 4

Work Experience Modules (WM)

59 cr

Site · 9 modules

  • 718103-000-00-WM-013 cr

    Participate in the Shift and Operational Planning Meetings

    NQF Level 2

  • 718103-000-00-WM-0210 cr

    Procedures for Preparing Tools for Glass Production

    NQF Level 2

  • 718103-000-00-WM-038 cr

    Conduct Single Insulated Glass (SIG) Processes to Produces Double Glazed Glass

    NQF Level 3

  • 718103-000-00-WM-0415 cr

    Procedures for Producing Laminated and Screened Glass

    NQF Level 3

  • 718103-000-00-WM-055 cr

    Procedures for Production of Mirrors

    NQF Level 3

  • 718103-000-00-WM-065 cr

    Procedures for Edgework and Drilling

    NQF Level 3

  • 718103-000-00-WM-075 cr

    Procedures for Toughening of the Glass

    NQF Level 3

  • 718103-000-00-WM-085 cr

    Perform quality Assurance Procedures for Finished Glass Product

    NQF Level 4

  • 718103-000-00-WM-093 cr

    Procedures for Transporting Glass to Various Production Stations

    NQF Level 2

Total Credits (SAQA)170

Official SAQA Curriculum


Source of truth · SAQA ID 118084 · Field 06 - Manufacturing, Engineering and Technology › Manufacturing and Assembly

Min Credits
180
Registered
2021-03-25
Re-registration
2026-03-25
Purpose

The purpose of this qualification is to prepare a learner to operate as a Glass Process Operator. A Glass Process Operator converts float glass into a glass product that can be installed into buildings and automotive vehicles. A qualified learner will be able to: • Plan and prepare glass raw material for production of glass products. • Operate and monitor manufacturing equipment for glass production. • Maintain quality control for the finished product.

Rationale

This qualification is important to address the skills of current and future employees working as Glass Process Operators. The industry will draw learners from the contingent of current employees who are performing the function without recognised qualifications. The National Certificate: Molten Glass Production provides for container glass and not float glass which excludes a substantial number of skilled employees for recognition or certification. Registration of these qualifications will create employment and career opportunities in the sector for people with qualifications, including part-qualifications. Career progression opportunities will be possible for employees with Level 2 part-qualifications to progress to Glass Process Operators. Employees already qualified as Glass Process Operators will be able to progress further towards Glass Manufacturing Technician and Glazier qualifications. This qualification focuses on developing skills and knowledge necessary to perform at the level of competence required. These skills also allow for employment in proficiencies based on the Part- qualifications derived from the Occupational Certificate: Glass Process Operator. These proficiencies are: • Occupational Certificate: Glass Handler. • Glass Cutter and Edgework Operator.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 1 qualification.

Exit Level Outcomes
  • Plan and prepare raw material for production of different glass products.
  • Operate and monitor different types of equipment to produce quality glass products.
QCTO & CHIETA AlignedSAQA 118084

Qualification 118084 · Curriculum Architecture

Occupational Certificate: Glass Process Operator · NQF Level 3 (180 Credits)

Filter View
§ 01

Three Curriculum Pillars

39
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-06 · 6 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
72
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-08 · 8 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
59
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-09 · 9 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


23 Modules · 180 Credits · CHIETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Glass Process Operator delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 6 KM + 8 PM + 9 WM modules mapped to NQF Level 3
  • Pre-validated assessment bank per module
  • CHIETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.