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Occupational Qualification · G23

Discretionary Grant · Upcoming

Glass Process Operator

QCTO Aligned Audit-ReadyCHIETA
NQF Level
NQF Level 3
Credits
180
Duration
—
SAQA ID
118084
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
118084
Min Credits
180
Registered
2021-03-25
Re-registration
2026-03-25
Field
Field 06 - Manufacturing, Engineering and Technology
Sub-field
Manufacturing and Assembly

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Glass Process Operator Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Glass Process Operator.
Academic Weight
Full national recognition at NQF Level 3 yielding 180 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified glass process operator, you can find employment opportunities in Chemical, Plastics, Glass, Mining. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under CHIETA scope.
Audit Objective
Bridges operational skills deficits under the governing CHIETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Glass Process Operator is a Occupational Certificate set at NQF Level 3, comprising 180 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Glass Process Operator. A Glass Process Operator converts float glass into a glass product that can be installed into buildings and automotive vehicles. A qualified learner will be able to: • Plan and prepare glass raw material for production of glass products. • Operate and monitor manufacturing equipment for glass production. • Maintain quality control for the finished product.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 1 qualification.

SAQA Rationale▾

This qualification is important to address the skills of current and future employees working as Glass Process Operators. The industry will draw learners from the contingent of current employees who are performing the function without recognised qualifications. The National Certificate: Molten Glass Production provides for container glass and not float glass which excludes a substantial number of skilled employees for recognition or certification. Registration of these qualifications will create employment and career opportunities in the sector for people with qualifications, including part-qualifications. Career progression opportunities will be possible for employees with Level 2 part-qualifications to progress to Glass Process Operators. Employees already qualified as Glass Process Operators will be able to progress further towards Glass Manufacturing Technician and Glazier qualifications. This qualification focuses on developing skills and knowledge necessary to perform at the level of competence required. These skills also allow for employment in proficiencies based on the Part- qualifications derived from the Occupational Certificate: Glass Process Operator. These proficiencies are: • Occupational Certificate: Glass Handler. • Glass Cutter and Edgework Operator.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 1 qualification.

Exit Level Outcomes▾
  • Plan and prepare raw material for production of different glass products.
  • Operate and monitor different types of equipment to produce quality glass products.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

23 modules · 170 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 718103-000-00-KM-015 cr

    Introduction to the Glass Manufacturing Industry

    NQF Level 2

  • 718103-000-00-KM-035 cr

    Information Technology in the Glass Environment

    NQF Level 2

  • 718103-000-00-KM-046 cr

    Quality Management Systems in the Glass Process Operator Environment

    NQF Level 4

  • 718103-000-00-KM-055 cr

    Productivity and Economics

    NQF Level 3

  • 718103-000-00-KM-0610 cr

    Workplace Fundamentals

    NQF Level 3

  • 718103-000-00-KM-078 cr

    Basic Equipment Maintenance

    NQF Level 3

Sub-total credits39
QCTO & CHIETA AlignedSAQA 118084

Qualification 118084 · Curriculum Architecture

Occupational Certificate: Glass Process Operator · NQF Level 3 (180 Credits)

Filter View
§ 01

Three Curriculum Pillars

39
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-06 · 6 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
72
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-08 · 8 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
59
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-09 · 9 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

6 KM + 8 PM + 9 WM modules mapped to NQF Level 3

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

CHIETA alignment matrix included

Facilitation

Facilitators improvise Glass Process Operator delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R54 000

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.