General Manager Public Service

The purpose of this qualification is to prepare a learner to function as a General Manager Public Service. A General Manager Public Service promotes administrative efficiency within government departments by rendering managerial services and support aligned to government policies. Typical attributes envisaged upon achievement of the qualification include leadership, strategist and analyst. A qualified learner will be able to: • Implement a departmental strategic plan at unit level. • Manage finance and human resources at unit level. • Manage information, communication and technology at unit level.

Employment in the Public Service is highly regulated to ensure that the implementation of Government's policies provide services accordingly to the electorate as elaborated in the Public Service Act (PSA), 1994 as amended, Public-Service-Management-Code, Department of Public Service and Administration (DPSA) Middle Management Competency Framework and Regulations. One of the aims of Government is to have a professionalised Public Service for a developmental State. The extended Public Service is organised in three (3) spheres of Government, namely National, Provincial and Local Municipality, each one made up of specialised departments employing occupational functionaries at different levels of responsibility and management. This qualification is aimed at providing the junior and middle manager cadre within the public service with the requisite knowledge, skills and attitude required to serve in the public service across different functional units to create a sound communication base between the respective units and different levels of responsibility. The junior and middle managers are mainly responsible for compiling and the day-to-day implementation of a unit's operational plan under the guidance of senior managers. These managers are mostly appointed from serving public servants in the administration cadre (supervisors) but may also be recruited from the private sector.

Recognition of Prior Learning • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part-qualification. • Learners who have acquired competencies of the modules of a qualification or part-qualification will be credited for modules through RPL. RPL for access to the external integrated summative assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result. Entry Requirements: The minimum entry requirement for this qualification is: • NQF Level 5 qualification.

• Develop an operational plan to achieve set objectives in accordance with the prescribed templates.
• Develop a unit Annual Performance Plan (APP) in accordance with the prescribed templates.
• Demonstrate an understanding of the management of human resources and financial processes at unit level.
• Demonstrate an understanding and application of Information and Communications Technology (ICT) at unit level.