← Back to Qualifications
Discretionary Grant Available · SERVICES SETAUpcoming

Services SETA · SERVICES SETA

Bulk learnership funding for corporates 50+ learners.

Window:
Discretionary Grants open May
Priority focus:
Contact Centre · Real Estate · Cleaning
F3

SAQA Qualification · 102147

QCTO Compliant

Facilities Manager

Credits
262
NQF
NQF Level 6
Seta
SERVICES SETA

R73 100

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Facilities Manager Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Facilities Manager.
Academic Weight
Full national recognition at NQF Level 6 yielding 262 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


The Facilities Manager is intended for experienced practitioners, supervisors, or managers seeking professional recognition and deeper expertise. If you have a passion for this field and want to turn that passion into a profession, this programme will give you the tools and credentials to succeed. It is also suitable for employers who wish to upskill their workforce to meet industry standards.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

87 cr

Theory · 7 modules

  • 143901000-KM-0112 cr

    Fundamentals of Facilities Management

    NQF Level 6

  • 143901000-KM-0215 cr

    Principles of Facilities Management Strategy and Policy Development

    NQF Level 7

  • 143901000-KM-0315 cr

    Facilities Manager Leadership, and Management

    NQF Level 6

  • 143901000-KM-0420 cr

    Corporate Governance and Business Continuity

    NQF Level 6

  • 143901000-KM-0515 cr

    Moveable and Immovable Asset Management

    NQF Level 6

  • 143901000-KM-065 cr

    Procurement, and Contract Management

    NQF Level 5

  • 143901000-KM-075 cr

    Concepts Underpinning Facilities Management

    NQF Level 5

Practical Skill Modules (PM)

101 cr

Applied · 12 modules

  • 143901000-PM-013 cr

    Communication for Facilities Managers

    NQF Level 6

  • 143901000-PM-028 cr

    Emergency Preparedness and Business Continuity

    NQF Level 7

  • 143901000-PM-0310 cr

    Environmental Stewardship and Sustainability

    NQF Level 7

  • 143901000-PM-043 cr

    Financial Management for Facilities Managers

    NQF Level 6

  • 143901000-PM-055 cr

    Manage Employee Performance

    NQF Level 6

  • 143901000-PM-0610 cr

    Facilities Management Strategy, and Policy Development

    NQF Level 6

  • 143901000-PM-0720 cr

    Facilities Management Operations and Maintenance

    NQF Level 6

  • 143901000-PM-083 cr

    Plan and Manage Facilities Management Projects

    NQF Level 6

  • 143901000-PM-0915 cr

    Facilities Management Quality Management

    NQF Level 7

  • 143901000-PM-102 cr

    Real Estate and Property Management

    NQF Level 5

  • 143901000-PM-1110 cr

    Utilise Facilities Management Technology

    NQF Level 6

  • 143901000-PM-1212 cr

    Space and Facilities planning

    NQF Level 6

Work Experience Modules (WM)

0 cr

Site · 0 modules

No modules listed in SAQA rules.

Total Credits (SAQA)188

Official SAQA Curriculum


Source of truth · SAQA ID 102147 · Field 11 - Services › Cleaning, Domestic, Hiring, Property and Rescue Services

Min Credits
262
Registered
2018-07-01
Re-registration
2025-12-30
Purpose

The purpose of this qualification is to prepare a learner to operate as a Facilities Manager. A Facilities Manager organises, controls and coordinates the strategic and operational management of facilities in a public or private organisation. A qualified learner will be able to: • Manage client, staff and supplier contracts and agreements. • Plan and manage service and support functions required for a sustainable business. • Plan and manage the business support systems and processes (executive functions). • Analyse and attend to client/user needs to sustain and support core business.

Rationale

The qualification is aimed at providing learners with the required competence related to Facilities Management. Content covers a wide range of topics, ranging from occupational health and safety, financial management, space management, as well as green innovations defined specifically to equip managers to function in the facilities management realm. The concept and implementation of Facilities Management is fairly new to South Africa but destined to become a major service and career focus. No formal qualification currently exists that marries all the skills sets Facilities Managers require, these include: • Cost management. • Space management and requirements. • Space requirements and relocation. • Maintenance management. • Contract management. • Statutory Requirements. • Alterations. • Technology basics concerning some of the large technical components, e.g. lifts, air-conditioning, lighting, etc. • Building Control Systems devoted to information technology. • Customer-orientated thinking and performance. • Professional housekeeping. • Catering Supervision and Food Management. Learners enrolled on this qualification could either be a new entrant to the labour market or could typically be working in the Facilities Management industry, requiring to expand or deepen their competence by acquiring the knowledge and skills base associated with Facilities Management. The qualification could thus either serve to benefit existing practitioners, or the qualification could provide access to employment as a Facilities Manager.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • Level 4 with Communication and Mathematical Literacy.

Exit Level Outcomes
  • Manage client, staff and supplier contracts and agreements.
  • Plan and manage service and support functions required for a sustainable business.
  • Plan and manage the business support systems and processes (executive functions).
  • Analyse and attend to client/user needs to sustain and support core business.
QCTO & SERVICES SETA AlignedSAQA 102147

Qualification 102147 · Curriculum Architecture

Occupational Certificate: Facilities Manager · NQF Level 6 (262 Credits)

Filter View
§ 01

Three Curriculum Pillars

87
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
101
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-12 · 12 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
0
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-00 · 0 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


19 Modules · 262 Credits · SERVICES SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Facilities Manager delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 7 KM + 12 PM + 0 WM modules mapped to NQF Level 6
  • Pre-validated assessment bank per module
  • SERVICES SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.