Dispatching and Receiving Clerk

The purpose of this qualification is to prepare learners to operate as Dispatching and Receiving Clerks. A Dispatching and Receiving Clerk records goods received into a business and the dispatch of goods from a business while minimising losses to the establishment and maintaining stock records. A qualifying learner will be able to: • Receive deliveries of stock into the business. • Dispatch stock from the business. The qualification has two clear focus areas which may be offered as part qualifications, these are "Dispatch Clerk" and the Receiving Clerk" part qualifications. The constituent modules for each are detailed in the qualification notes.

In the wholesale and retail industry, the financial value of a business is usually made up of two aspects, cash and the actual value of the stock held by the business. One of the major problems faced by wholesale and retail businesses is shrinkage (losses) which to a large extent takes place in the receiving and dispatch department. Most dispatch clerks working in these departments are not adequately trained for the task. According to sector skills plans, this would be an ideal place to recruit learners for this occupation. The career opportunities within the wholesale and retail environment include a number of other occupations e.g. store person, supervisor and visual merchandiser (also known as window dressers or display assistants). South African retail businesses are continually trying to implement measures to reduce shrinkage and this qualification will go a long way in achieving this aim in the area when a large proportion of store shrinkage takes place. Skilled receiving and dispatch clerks in the wholesale and retail industry will contribute to the development of necessary skills required by the industry in accordance with the sector skills plans.

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The entry requirement for this qualification is: • An NQF Level 2 qualification.

• Receive stock and record the receipt in a manner that minimises losses and maintains accurate stock records.
• Dispatch stock and record the dispatch in a manner that minimises losses and maintains accurate stock records.