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Discretionary Grant Available · TETAOpen

Transport Education & Training Authority · TETA

Discretionary Grant pools per sub-sector chamber.

Window:
Applications close 30 April
Priority focus:
Freight Logistics · Maritime · Aviation
C83

SAQA Qualification · 123404

QCTO Compliant

Customs Compliance Specialist

Credits
217
NQF
NQF Level 7
Seta
TETA

R75 850

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Customs Compliance Specialist Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Customs Compliance Specialist.
Academic Weight
Full national recognition at NQF Level 7 yielding 217 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing TETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


The Customs Compliance Specialist is intended for experienced practitioners, supervisors, or managers seeking professional recognition and deeper expertise. If you have a passion for this field and want to turn that passion into a profession, this programme will give you the tools and credentials to succeed. It is also suitable for employers who wish to upskill their workforce to meet industry standards.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

152 cr

Theory · 7 modules

  • 132401-002-01-KM-015 cr

    Analytical Thinking, Innovation and Complex Problem Solving

    NQF Level 4

  • 132401-002-01-KM-025 cr

    Programming and Technological Skills for the Future

    NQF Level 4

  • 132401-002-01-KM-032 cr

    Analytical Decision-Making

    NQF Level 5

  • 132401-002-01-KM-0450 cr

    Customs Compliance Legislation and Principles of Law

    NQF Level 7

  • 132401-002-01-KM-0530 cr

    International Customs Environment Theory and Legislation

    NQF Level 7

  • 132401-002-01-KM-0640 cr

    Customs Integrated Supply Chain Management

    NQF Level 6

  • 132401-002-01-KM-0720 cr

    Management and Strategic Management Principles in the Customs Environment

    NQF Level 7

Practical Skill Modules (PM)

50 cr

Applied · 6 modules

  • 132401-002-01-PM-015 cr

    Develop Customs Compliance Organisational Strategies and Structures

    NQF Level 7

  • 132401-002-01-PM-025 cr

    Develop Customs Compliance Organisational Processes

    NQF Level 7

  • 132401-002-01-PM-0310 cr

    Manage Customs Compliance Operational Resources

    NQF Level 6

  • 132401-002-01-PM-0410 cr

    Review and Monitor Integrity and Safety of Information Management Systems and Customs Compliance Physical Environment

    NQF Level 6

  • 132401-002-01-PM-0510 cr

    Manage Customs Compliance Organisational Risks

    NQF Level 7

  • 132401-002-01-PM-0610 cr

    Promote Customs Compliance Operations

    NQF Level 7

Work Experience Modules (WM)

15 cr

Site · 3 modules

  • 132401-002-01-WM-015 cr

    Processes for the Development and Maintenance of Customs Compliance Policies and Procedures

    NQF Level 7

  • 132401-002-01-WM-025 cr

    Processes for the Management of Customs Compliance Operational Resources and Systems

    NQF Level 6

  • 132401-002-01-WM-035 cr

    Processes for the Management of Customs Compliance Operations and Risks

    NQF Level 7

Total Credits (SAQA)217

Official SAQA Curriculum


Source of truth · SAQA ID 123404 · Field 03 - Business, Commerce and Management Studies › Generic Management

Min Credits
217
Registered
2025-02-04
Re-registration
2030-02-04
Purpose

The purpose of this qualification is to prepare a learner to operate as a Customs Compliance Specialist. The qualification shall enable a learner to manage, maintain and control customs compliance and other statutory requirements relating to international logistics and supply chain activities, within an organisation, and manage operational resources, management systems and risks associated with customs compliance. A qualified learner will be able to: • Develop and maintain customs compliance policies and procedures. • Manage customs compliance operational resources and management systems. • Promote customs compliance operations and manage and control risks. A qualified learner will demonstrate the following key attributes: problem solving, decision making, communication, professionalism, and ethical orientation.

Rationale

The need for this qualification resulted from the requirement to review and align an existing expired qualification to meet new policy requirements. Additional changes were affected in terms of the occupational title, to better reflect the scope of coverage. The need to improve the functioning of practitioners in the customs compliance environment is necessitated by the World Customs Organisation's (WCO) introduction of the SAFE Framework of Standards. As a member of WCO South Africa must comply with the SAFE Framework of Standards by implementing new legislation which is aligned to these standards. An integral element of this legislation is the requirement that practitioners whose function is to interact with customs to ensure that statutory measures are complied with have the required competence to carry out these very complex functions. In light of this, the Customs Compliance Specialist qualification is required to provide those involved in ensuring that organisations directly involved in international trade have the required internal policies, procedures and resources to ensure efficient and effective functioning related to customs compliance. Currently there are no other similar qualifications for this specific specialisation area registered on the NQF. This qualification will benefit the logistics and supply chain sector and the economy as it is critical for the survival of the logistics industry by facilitating cost effective international trade. Customs Compliance Specialists play a pivotal role in promoting international trade, revenue generation, legal adherence, risk mitigation, and overall economic development. When businesses comply with customs regulations, they can access international markets more easily. Ensuring that trade is conducted fairly, transparently, and according to established rules help maintain positive relationships between trading partners and enhances diplomatic and economic ties between nations. This promotes healthy competition and contribute to a well-functioning global trading system that support economic growth and the economy. In addition, Customs Compliance Specialists contribute to ensuring the prevention of entry of counterfeit goods, hazardous materials, and other products that could pose health, safety, or security risks to the public, thus benefitting society. Learners for this qualification will be drawn from those who have had relevant experience in this field. The qualification represents a progression from the Freight Forwarding and Customs Compliance qualifications at NQF Level 5. It also provides an aspirational target for those entering the industry in the sense that, as a scarce and critical skill area, the acquisition thereof enhances the employability of the individual into the future by providing a career pathway. Those who acquire these specialised competencies addressed by the qualification will be in high demand in the industry. Learners will grow into a strategic management position within the freight forwarding and import and export organisations. Stakeholders from different associations and organisations operating within the freight forwarding and customs compliance environment participated in the review of the qualification. The typical occupations related to this qualification include all customs compliance related occupations.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for Access to Training Learners may use the RPL process to gain access to training opportunities for a qualification if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a qualification. Such an RPL assessment may be developed, moderated and conducted by the accredited Skills Development Provider which offers that specific qualification. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for Exemption For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment (EISA) or Final Integrated Supervised Assessment (FISA): Learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: An NQF Level 5 qualification in Clearing and Forwarding or Freight Forwarding or Customs Compliance.

Exit Level Outcomes
  • Develop customs compliance strategies, structures, and processes to introduce change regarding practices.
  • Adhere to legislative requirements for the customs compliance work environment, operational resources and systems.
  • Manage and control customs compliance risks through evidence-based solutions and theory-driven arguments.
  • Adhere to best practices for customs compliance operations, procedures of information gathering and validating the sources of information.
QCTO & TETA AlignedSAQA 123404

Qualification 123404 · Curriculum Architecture

Advanced Occupational Diploma: Customs Compliance Specialist · NQF Level 7 (217 Credits)

Filter View
§ 01

Three Curriculum Pillars

152
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
50
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-06 · 6 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
15
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-03 · 3 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


16 Modules · 217 Credits · TETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Customs Compliance Specialist delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 7 KM + 6 PM + 3 WM modules mapped to NQF Level 7
  • Pre-validated assessment bank per module
  • TETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.