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Occupational Qualification · C83

Discretionary Grant · Open

Customs Compliance Specialist

QCTO Aligned Audit-ReadyTETA
NQF Level
NQF Level 7
Credits
217
Duration
—
SAQA ID
123404
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
123404
Min Credits
217
Registered
2025-02-04
Re-registration
2030-02-04
Field
Field 03 - Business, Commerce and Management Studies
Sub-field
Generic Management

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Customs Compliance Specialist Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Customs Compliance Specialist.
Academic Weight
Full national recognition at NQF Level 7 yielding 217 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified customs compliance specialist, you can find employment opportunities in Transport, Logistics, Maritime, Aviation. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under TETA scope.
Audit Objective
Bridges operational skills deficits under the governing TETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Customs Compliance Specialist is a Advanced Occupational Diploma set at NQF Level 7, comprising 217 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Customs Compliance Specialist. The qualification shall enable a learner to manage, maintain and control customs compliance and other statutory requirements relating to international logistics and supply chain activities, within an organisation, and manage operational resources, management systems and risks associated with customs compliance. A qualified learner will be able to: • Develop and maintain customs compliance policies and procedures. • Manage customs compliance operational resources and management systems. • Promote customs compliance operations and manage and control risks. A qualified learner will demonstrate the following key attributes: problem solving, decision making, communication, professionalism, and ethical orientation.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access to Training Learners may use the RPL process to gain access to training opportunities for a qualification if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a qualification. Such an RPL assessment may be developed, moderated and conducted by the accredited Skills Development Provider which offers that specific qualification. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for Exemption For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment (EISA) or Final Integrated Supervised Assessment (FISA): Learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: An NQF Level 5 qualification in Clearing and Forwarding or Freight Forwarding or Customs Compliance.

SAQA Rationale▾

The need for this qualification resulted from the requirement to review and align an existing expired qualification to meet new policy requirements. Additional changes were affected in terms of the occupational title, to better reflect the scope of coverage. The need to improve the functioning of practitioners in the customs compliance environment is necessitated by the World Customs Organisation's (WCO) introduction of the SAFE Framework of Standards. As a member of WCO South Africa must comply with the SAFE Framework of Standards by implementing new legislation which is aligned to these standards. An integral element of this legislation is the requirement that practitioners whose function is to interact with customs to ensure that statutory measures are complied with have the required competence to carry out these very complex functions. In light of this, the Customs Compliance Specialist qualification is required to provide those involved in ensuring that organisations directly involved in international trade have the required internal policies, procedures and resources to ensure efficient and effective functioning related to customs compliance. Currently there are no other similar qualifications for this specific specialisation area registered on the NQF. This qualification will benefit the logistics and supply chain sector and the economy as it is critical for the survival of the logistics industry by facilitating cost effective international trade. Customs Compliance Specialists play a pivotal role in promoting international trade, revenue generation, legal adherence, risk mitigation, and overall economic development. When businesses comply with customs regulations, they can access international markets more easily. Ensuring that trade is conducted fairly, transparently, and according to established rules help maintain positive relationships between trading partners and enhances diplomatic and economic ties between nations. This promotes healthy competition and contribute to a well-functioning global trading system that support economic growth and the economy. In addition, Customs Compliance Specialists contribute to ensuring the prevention of entry of counterfeit goods, hazardous materials, and other products that could pose health, safety, or security risks to the public, thus benefitting society. Learners for this qualification will be drawn from those who have had relevant experience in this field. The qualification represents a progression from the Freight Forwarding and Customs Compliance qualifications at NQF Level 5. It also provides an aspirational target for those entering the industry in the sense that, as a scarce and critical skill area, the acquisition thereof enhances the employability of the individual into the future by providing a career pathway. Those who acquire these specialised competencies addressed by the qualification will be in high demand in the industry. Learners will grow into a strategic management position within the freight forwarding and import and export organisations. Stakeholders from different associations and organisations operating within the freight forwarding and customs compliance environment participated in the review of the qualification. The typical occupations related to this qualification include all customs compliance related occupations.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access to Training Learners may use the RPL process to gain access to training opportunities for a qualification if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a qualification. Such an RPL assessment may be developed, moderated and conducted by the accredited Skills Development Provider which offers that specific qualification. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for Exemption For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment (EISA) or Final Integrated Supervised Assessment (FISA): Learners who have gained the stipulated competencies of the modules of a qualification through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: An NQF Level 5 qualification in Clearing and Forwarding or Freight Forwarding or Customs Compliance.

Exit Level Outcomes▾
  • Develop customs compliance strategies, structures, and processes to introduce change regarding practices.
  • Adhere to legislative requirements for the customs compliance work environment, operational resources and systems.
  • Manage and control customs compliance risks through evidence-based solutions and theory-driven arguments.
  • Adhere to best practices for customs compliance operations, procedures of information gathering and validating the sources of information.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

16 modules · 217 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 132401-002-01-KM-015 cr

    Analytical Thinking, Innovation and Complex Problem Solving

    NQF Level 4

  • 132401-002-01-KM-025 cr

    Programming and Technological Skills for the Future

    NQF Level 4

  • 132401-002-01-KM-032 cr

    Analytical Decision-Making

    NQF Level 5

  • 132401-002-01-KM-0450 cr

    Customs Compliance Legislation and Principles of Law

    NQF Level 7

  • 132401-002-01-KM-0530 cr

    International Customs Environment Theory and Legislation

    NQF Level 7

  • 132401-002-01-KM-0640 cr

    Customs Integrated Supply Chain Management

    NQF Level 6

  • 132401-002-01-KM-0720 cr

    Management and Strategic Management Principles in the Customs Environment

    NQF Level 7

Sub-total credits152
QCTO & TETA AlignedSAQA 123404

Qualification 123404 · Curriculum Architecture

Advanced Occupational Diploma: Customs Compliance Specialist · NQF Level 7 (217 Credits)

Filter View
§ 01

Three Curriculum Pillars

152
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
50
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-06 · 6 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
15
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-03 · 3 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

7 KM + 6 PM + 3 WM modules mapped to NQF Level 7

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

TETA alignment matrix included

Facilitation

Facilitators improvise Customs Compliance Specialist delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R75 850

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.