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Discretionary Grant Available · TETAOpen

Transport Education & Training Authority · TETA

Discretionary Grant pools per sub-sector chamber.

Window:
Applications close 30 April
Priority focus:
Freight Logistics · Maritime · Aviation
C82

SAQA Qualification · 102499

QCTO Compliant

Customs Compliance Manager

Credits
250
NQF
NQF Level 7
Seta
TETA

R77 500

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Customs Compliance Manager Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Customs Compliance Manager.
Academic Weight
Full national recognition at NQF Level 7 yielding 250 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing TETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for experienced practitioners, supervisors, or managers seeking professional recognition and deeper expertise. It is specifically designed for anyone who aspires to become a customs compliance manager and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Official SAQA Curriculum


Source of truth · SAQA ID 102499 · Field 03 - Business, Commerce and Management Studies › Generic Management

Min Credits
250
Registered
2018-07-01
Re-registration
2025-12-30
Purpose

The purpose of this qualification is to prepare a learner to operate as a Customs Compliance Manager. A Customs Compliance Manager manages, maintains and controls customs compliance and other statutory requirements within the organisation relating to international logistics and supply chain activities, beyond the generic management skills. A qualified learner will be able to: • Manage organisational compliance to customs and other statutory requirements. • Support national and international collaborations to source best practices for the customs compliance environment. • Manage and control risks affecting the security of supply chain in the organisation. • Maintain physical, electronic document and environment safety and integrity through contemporary technology.

Rationale

This qualification was developed with the full participation of different associations and organisations operating within the Freight Forwarding and Customs Compliance environment. The need to improve the functioning of practitioners in this environment is necessitated by the World Customs Organisation's (WCO) introduction of the SAFE Framework of Standards; South Africa is a member of the WCO. This is an initiative which seeks to enhance the global efficiency of Customs administrations in the collection of duties, enforcement of compliance and the management of risks such as trade in endangered species, drug smuggling, human trafficking and money laundering. As a member of WCO South Africa has had to comply with the SAFE Framework of Standards by implementing new legislation which is aligned to these standards. An integral element of this legislation is the requirement that practitioners whose function is to interact with Customs in ensuring statutory measures are complied with having the required competence to carry out these very complex functions. In light of this, the Customs Compliance Manager qualification has been established to impart the required competencies to those involved. Customs broking is an integral offering of the third party international logistics provider. As such the competencies to be imparted through this qualification are critical to the survival of the logistics industry. The logistics and supply chain management practices are critical for facilitation of international trade and ensuring national safety during the movement of the goods both within national boundaries and between countries, using all forms of goods transportation. The successful management of this function including the movement of goods within SA and between SA and other countries is important for our national economic growth as it creates opportunities for SA to earn foreign currencies and improve our balance of payments position. Learners for this qualification will be drawn from those who have had relevant experience in this field. Since the qualification represents a progression from the Freight Forwarding and Customs Compliance qualification at Level 5, it also provides an aspirational target for those entering the industry in the sense that, as a scarce and critical skill area, the acquisition thereof enhances the employability of the individual into the future. Those who acquire these specialised competencies addressed by the qualification will be in high demand in the industry. Learners will grow into a strategic management position within the Freight Forwarding, Import and Export organisations. The legalistic nature of Customs compliance will make it possible in future for an incumbent to pursue careers within the legal occupational environment as well.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment. Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • Occupational Certificate: Clearing and Forwarding Agent, Level 5. Or • National Diploma: Freight Forwarding and Customs Compliance, Level 5.

Exit Level Outcomes
  • Manage organisational compliance to customs legislation, all relevant statutes and risk management requirements to ensure safety and security for all customs operations.
  • Support collaboration and sharing best practice initiatives locally and internationally for efficient operations between all parties involved in the customs environment.
  • Maintain physical and electronic documentation safety and security to ensure the integrity of customs operations.
QCTO & TETA AlignedSAQA 102499

Qualification 102499 · Curriculum Architecture

Occupational Certificate: Customs Compliance Manager · NQF Level 7 (250 Credits)

Filter View
§ 01

Three Curriculum Pillars

38
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
47
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-04 · 4 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
38
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-04 · 4 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


8 Modules · 250 Credits · TETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Customs Compliance Manager delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 3 KM + 3 PM + 2 WM modules mapped to NQF Level 7
  • Pre-validated assessment bank per module
  • TETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.