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Discretionary Grant Available · SASSETAUpcoming

Safety & Security SETA · SASSETA

Grants tied to safety cluster departmental skills plans.

Window:
Applications open 1 April
Priority focus:
Traffic Officer · Corrections · Paralegal
C67

SAQA Qualification · 119282

QCTO Compliant

Correctional Services Manager

Credits
289
NQF
NQF Level 6
Seta
SASSETA

R74 450

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Correctional Services Manager Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Correctional Services Manager.
Academic Weight
Full national recognition at NQF Level 6 yielding 289 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SASSETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


The Correctional Services Manager is intended for experienced practitioners, supervisors, or managers seeking professional recognition and deeper expertise. If you have a passion for this field and want to turn that passion into a profession, this programme will give you the tools and credentials to succeed. It is also suitable for employers who wish to upskill their workforce to meet industry standards.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

87 cr

Theory · 5 modules

  • 134914-000-00-KM-0116 cr

    Legislative Mandate Applicable for Managerial Functions within Correctional Services

    NQF Level 6

  • 134914-000-00-KM-0316 cr

    Human Resources Management as it Applies to the Correctional Services Environment

    NQF Level 6

  • 134914-000-00-KM-0424 cr

    Financial and Supply Chain Management

    NQF Level 6

  • 134914-000-00-KM-0516 cr

    Governance, Professionalism and Ethics with Respect to Correctional Services Environment

    NQF Level 6

  • 134914-000-00-KM-0615 cr

    End-User Computing within the Correctional Facility

    NQF Level 4

Practical Skill Modules (PM)

48 cr

Applied · 3 modules

  • 134914-000-00-PM-0116 cr

    Manage General Operations of the Correctional Facility to Ensure the Rehabilitation, Development, Safe Custody, and Effective Social Re-integration of those Entrusted in the Care of Correctional Services

    NQF Level 6

  • 134914-000-00-PM-0216 cr

    Manage General Security of the Correctional Facility in line with the Pillars of Security (Personnel, Physical Security Measures, Technological Security Measures, Information, Operational Security Measures and Management Supervision), to Contribute to Maintaining and Protecting a Just, Peaceful, and Safe Society

    NQF Level 6

  • 134914-000-00-PM-0416 cr

    Manage Human Resources and Administration to Enhance Service Delivery and Accountability

    NQF Level 6

Work Experience Modules (WM)

62 cr

Site · 2 modules

  • 134914-000-00-WM-0232 cr

    Management of General Security of the Correctional Facility/Centre in Line with the Pillars of Security (Personnel, Physical Security Measures, Technological Security Measures, Information, Operational Security Measures and Management Supervision), to Contribute to Maintaining and Protecting a Just, Peaceful, and Safe Society

    NQF Level 6

  • 134914-000-00-WM-0430 cr

    Manage Human Resources and Administration to Enhance Service Delivery and Accountability

    NQF Level 6

Total Credits (SAQA)197

Official SAQA Curriculum


Source of truth · SAQA ID 119282 · Field 08 - Law, Military Science and Security › Safety in Society

Min Credits
289
Registered
2022-06-21
Re-registration
2025-12-31
Purpose

The purpose of this qualification is to prepare a learner to function as a Correctional Services Manager. A Correctional Services Manager manages and coordinates activities within correctional facilities and environments by ensuring effective safe custody, rehabilitation, and social reintegration of offenders in accordance with all applicable Legislation including engagement of stakeholders. A qualified learner will be able to: • Manage general operations of the correctional facility to ensure the rehabilitation, development, safe custody, and effective social re-integration of those entrusted in the care of correctional services. • Manage general security of the correctional facility in line with the pillars of security (personnel, physical security measures, technological security measures, information, operational security measures and management supervision), to contribute to maintaining and protecting a just, peaceful, and safe society. • Manage finances and supply chain related activities to comply with the Public Finance Management Act and to avoid irregular, unauthorised, fruitless and wasteful expenditure. • Manage human resources and administration to enhance service delivery and accountability.

Rationale

The Department of Correctional Services contributes towards a safer South Africa through the effective incarceration, rehabilitation, care, and social reintegration of persons who have transgressed against communities and families within society and who are incarcerated in correctional facilities. To achieve this, there is a need to develop and empower personnel who are tasked with the responsibility of managing correctional facilities at which persons who have transgressed are incarcerated. This qualification is aimed at officials who are currently managing correctional facilities as well as those who aspire to progress in the Department of Correctional Services as Correctional Services Managers. The qualification will provide learners with the necessary knowledge and skills required to carry out their functions efficiently and professionally as Correctional Services Managers. The availability of qualified Correctional Services Managers will ensure an enabled and productive workforce that will effectively facilitate the correctional, rehabilitation, care, and development programmes, thus creating persons who, once released and reintegrated, become contributing and upstanding citizens of the broader society. There are similar qualifications registered on the National Qualifications Framework (NQF) which focus is on developing qualified learners to operate within the correctional services field which covers functional/operational competencies whilst the Occupational Certificate: Correctional Services Manager covers managerial competencies. In addition to the differences identified from the registered qualifications, the Occupational Certificate: Correctional Services Manager targeted learners that are in possession of a relevant correctional services qualification or have acquired experience within the correctional environment who require training according to their responsibilities and aspire to become managers of correctional facilities. This qualification allows for possible mobility into managerial positions such as Centre Coordinators, Head of Centres, Head of Community Corrections, Area Commissioner, Area Coordinator, Regional Coordinator, Regional Head, Deputy Regional Commissioner, to name but a few. The qualification will benefit the society through services rendered by qualified Correctional Services Managers who will ensure a just, peaceful and safer South Africa as a result of effective and successful rehabilitation and reintegration of offenders entrusted in their care to ensure that all people in the South Africa are and feel safe. The sector will benefit from competent managers who will contribute towards ensuring that the Department of Correctional Services achieves its legislative mandate. In addition to this, the availability of qualified learners, i.e., Correctional Services Managers, will add value in growing the economy through the development various skills development programmes that are offered to inmates and offenders which they can implement to sustain themselves and their family. There is currently no registered professional body for this profession, therefore, registration with a professional body is not a requirement.

Exit Level Outcomes
  • Manage general operations of the correctional facility to ensure the rehabilitation, development, safe custody, and effective social re-integration of those entrusted in the care of correctional services.
  • Manage general security of the correctional facility in line with the pillars of security (personnel, physical security measures, technological security measures, information, operational security measures and management supervision), to contribute to maintaining and protecting a just, peaceful, and safe society.
  • Manage finances and supply chain activities to comply with the Public Finance Management Act (PFMA) and to avoid irregular, unauthorized, fruitless and wasteful expenditure.
  • Manage human resources and administration to enhance service delivery and accountability.
QCTO & SASSETA AlignedSAQA 119282

Qualification 119282 · Curriculum Architecture

Occupational Certificate: Correctional Services Manager · NQF Level 6 (289 Credits)

Filter View
§ 01

Three Curriculum Pillars

87
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-05 · 5 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
48
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-03 · 3 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
62
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-02 · 2 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


10 Modules · 289 Credits · SASSETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Correctional Services Manager delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 5 KM + 3 PM + 2 WM modules mapped to NQF Level 6
  • Pre-validated assessment bank per module
  • SASSETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.