Occupational Qualification · C67
Discretionary Grant · UpcomingCorrectional Services Manager
- NQF Level
- NQF Level 6
- Credits
- 289
- Duration
- —
- SAQA ID
- 119282
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 119282
- Min Credits
- 289
- Registered
- 2022-06-21
- Re-registration
- 2025-12-31
- Field
- Field 08 - Law, Military Science and Security
- Sub-field
- Safety in Society
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Overview & Scope
Programme Profile
- Target Designation
- Certified Correctional Services Manager Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Correctional Services Manager.
- Academic Weight
- Full national recognition at NQF Level 6 yielding 289 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified correctional services manager, you can find employment opportunities in Security, Policing, Justice, Corrections. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under SASSETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing SASSETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
Designed as a Occupational Certificate at NQF Level 6 worth 289 credits, the Correctional Services Manager equips you with both theoretical understanding and hands-on capabilities. You will learn to perform complex tasks, solve real-world problems, and adapt to the demands of a dynamic work environment. This qualification is your stepping stone to becoming a confident, capable professional.
Purpose▾
The purpose of this qualification is to prepare a learner to function as a Correctional Services Manager. A Correctional Services Manager manages and coordinates activities within correctional facilities and environments by ensuring effective safe custody, rehabilitation, and social reintegration of offenders in accordance with all applicable Legislation including engagement of stakeholders. A qualified learner will be able to: • Manage general operations of the correctional facility to ensure the rehabilitation, development, safe custody, and effective social re-integration of those entrusted in the care of correctional services. • Manage general security of the correctional facility in line with the pillars of security (personnel, physical security measures, technological security measures, information, operational security measures and management supervision), to contribute to maintaining and protecting a just, peaceful, and safe society. • Manage finances and supply chain related activities to comply with the Public Finance Management Act and to avoid irregular, unauthorised, fruitless and wasteful expenditure. • Manage human resources and administration to enhance service delivery and accountability.
Entry Requirements▾
The Correctional Services Manager is intended for experienced practitioners, supervisors, or managers seeking professional recognition and deeper expertise. If you have a passion for this field and want to turn that passion into a profession, this programme will give you the tools and credentials to succeed. It is also suitable for employers who wish to upskill their workforce to meet industry standards.
SAQA Rationale▾
The Department of Correctional Services contributes towards a safer South Africa through the effective incarceration, rehabilitation, care, and social reintegration of persons who have transgressed against communities and families within society and who are incarcerated in correctional facilities. To achieve this, there is a need to develop and empower personnel who are tasked with the responsibility of managing correctional facilities at which persons who have transgressed are incarcerated. This qualification is aimed at officials who are currently managing correctional facilities as well as those who aspire to progress in the Department of Correctional Services as Correctional Services Managers. The qualification will provide learners with the necessary knowledge and skills required to carry out their functions efficiently and professionally as Correctional Services Managers. The availability of qualified Correctional Services Managers will ensure an enabled and productive workforce that will effectively facilitate the correctional, rehabilitation, care, and development programmes, thus creating persons who, once released and reintegrated, become contributing and upstanding citizens of the broader society. There are similar qualifications registered on the National Qualifications Framework (NQF) which focus is on developing qualified learners to operate within the correctional services field which covers functional/operational competencies whilst the Occupational Certificate: Correctional Services Manager covers managerial competencies. In addition to the differences identified from the registered qualifications, the Occupational Certificate: Correctional Services Manager targeted learners that are in possession of a relevant correctional services qualification or have acquired experience within the correctional environment who require training according to their responsibilities and aspire to become managers of correctional facilities. This qualification allows for possible mobility into managerial positions such as Centre Coordinators, Head of Centres, Head of Community Corrections, Area Commissioner, Area Coordinator, Regional Coordinator, Regional Head, Deputy Regional Commissioner, to name but a few. The qualification will benefit the society through services rendered by qualified Correctional Services Managers who will ensure a just, peaceful and safer South Africa as a result of effective and successful rehabilitation and reintegration of offenders entrusted in their care to ensure that all people in the South Africa are and feel safe. The sector will benefit from competent managers who will contribute towards ensuring that the Department of Correctional Services achieves its legislative mandate. In addition to this, the availability of qualified learners, i.e., Correctional Services Managers, will add value in growing the economy through the development various skills development programmes that are offered to inmates and offenders which they can implement to sustain themselves and their family. There is currently no registered professional body for this profession, therefore, registration with a professional body is not a requirement.
Exit Level Outcomes▾
- Manage general operations of the correctional facility to ensure the rehabilitation, development, safe custody, and effective social re-integration of those entrusted in the care of correctional services.
- Manage general security of the correctional facility in line with the pillars of security (personnel, physical security measures, technological security measures, information, operational security measures and management supervision), to contribute to maintaining and protecting a just, peaceful, and safe society.
- Manage finances and supply chain activities to comply with the Public Finance Management Act (PFMA) and to avoid irregular, unauthorized, fruitless and wasteful expenditure.
- Manage human resources and administration to enhance service delivery and accountability.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
10 modules · 197 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 134914-000-00-KM-0116 cr
Legislative Mandate Applicable for Managerial Functions within Correctional Services
NQF Level 6
- 134914-000-00-KM-0316 cr
Human Resources Management as it Applies to the Correctional Services Environment
NQF Level 6
- 134914-000-00-KM-0424 cr
Financial and Supply Chain Management
NQF Level 6
- 134914-000-00-KM-0516 cr
Governance, Professionalism and Ethics with Respect to Correctional Services Environment
NQF Level 6
- 134914-000-00-KM-0615 cr
End-User Computing within the Correctional Facility
NQF Level 4
Qualification 119282 · Curriculum Architecture
Occupational Certificate: Correctional Services Manager · NQF Level 6 (289 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
5 KM + 3 PM + 2 WM modules mapped to NQF Level 6
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
SASSETA alignment matrix included
Facilitation
Facilitators improvise Correctional Services Manager delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R74 450
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
