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Occupational Qualification · C51

Discretionary Grant · Upcoming

Community Scheme Manager

QCTO Aligned Audit-ReadyServices SETA
NQF Level
NQF Level 5
Credits
160
Duration
—
SAQA ID
125106
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
125106
Min Credits
160
Registered
2025-11-13
Re-registration
2029-11-13
Field
Field 03 - Business, Commerce and Management Studies
Sub-field
Generic Management

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Community Scheme Manager Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Community Scheme Manager.
Academic Weight
Full national recognition at NQF Level 5 yielding 160 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified community scheme manager, you can find employment opportunities in Business Services, Cleaning, Security, Real Estate. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under Services SETA scope.
Audit Objective
Bridges operational skills deficits under the governing Services SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Community Scheme Manager (NQF Level 5, 160 credits) is a comprehensive Higher Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.

Purpose▾

The purpose of this qualification is to prepare a learner to function as a Community Scheme Manager and acquire an understanding of the Community Scheme legal framework, management training, and the capacity to provide specialised management services for the Community Scheme and related properties. A Community Scheme Manager manages the administration of community schemes and relationships on behalf of owners in compliance with the law. The qualified learner will be able to: • Manage the finances of the community scheme in accordance with the law. • Coordinate administrative tasks by the Community schemes. • Manage common areas for the community schemes. • Manage compliance of community schemes rules with the law. A qualified learner will demonstrate the following key attributes: ethical, attention to detail, sociable, interested in research, and professional.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for Access to Training/Exemption: Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, Such an RPL assessment may be developed, moderated, and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner can display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for exemption from modules: For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment (EISA). Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. For a Skills Programme, the accredited Skills Development Provider (SDP) must ensure all modular competency requirements are met before the FISA and keep a record of such evidence. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: An NQF Level 4 qualification.

SAQA Rationale▾

The need for Community Schemes Manager Qualification is created by the new legislation that requires registration of anyone performing the function of Community Scheme. The Property Practitioner Regulatory Authority together with Seta agreed to prioritise the development of this qualification to realise the regulatory requirements for establishment of standards for registration of Community Scheme Managers. New laws have made it mandatory for Community Scheme Managers to receive and be trained on specific competencies addressed by this qualification. The society will benefit from qualified managers administering the affairs of the community scheme. The economy will also benefit from value that will accrue from professional management of the properties. Qualified people will preserve the communal assets and preserve their value for longer to improve the finances of the community scheme and thus improve consumer interest for the concerned estates. The sector will benefit from professional recognition that will arise from qualified Managers of the community schemes. Typical learners will be drawn from current practitioners (without recognised qualification) and, a variety of other qualified professionals in the sector, Facilities Managers, Estate Agents, Auctioneers, and Principal (Estate) Agents. The qualification is also intended to bring about new entrants from qualified matriculants. This Qualification was developed in Collaboration with relevant workplaces, Practitioners, Assessors, Moderators and Curriculum development Specialist. Typical occupations: • Principal Real Estate Manager. • Profession(s) related: None.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for Access to Training/Exemption: Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, Such an RPL assessment may be developed, moderated, and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner can display the equivalent level of competencies required for access, based on the NQF level descriptors. RPL for exemption from modules: For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. RPL for Access to the External Integrated Summative Assessment (EISA). Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded. A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved. For a Skills Programme, the accredited Skills Development Provider (SDP) must ensure all modular competency requirements are met before the FISA and keep a record of such evidence. Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO. Entry Requirements: An NQF Level 4 qualification.

Exit Level Outcomes▾
  • Manage the community scheme finances.
  • Apply standard methods, procedures and techniques to coordinate community administrative tasks for compliance with corporate governance.
  • Manage common areas for the community schemes.
  • Manage and consider legal consequences of community scheme activities for compliance.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

26 modules · 160 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 333401-001-00-KM-014 cr

    Legal framework for Community Schemes

    NQF Level 5

  • 333401-001-00-KM-028 cr

    Principles of Community Scheme Management

    NQF Level 5

  • 333401-001-00-KM-035 cr

    Corporate Governance

    NQF Level 5

  • 333401-001-00-KM-0410 cr

    Principles of Management and Leadership

    NQF Level 5

  • 333401-001-00-KM-0510 cr

    Manage concepts and applications

    NQF Level 5

  • 333401-001-00-KM-065 cr

    Introduction to Project Management Tools and Techniques

    NQF Level 5

  • 333401-001-00-KM-075 cr

    Applied Communication Practices

    NQF Level 5

  • 333401-001-00-KM-085 cr

    Business Development and Management for Community Scheme

    NQF Level 5

  • 333401-001-00-KM-098 cr

    Introduction to Financial Management

    NQF Level 5

Sub-total credits60
QCTO & Services SETA AlignedSAQA 125106

Qualification 125106 · Curriculum Architecture

Higher Occupational Certificate: Community Scheme Manager · NQF Level 5 (160 Credits)

Filter View
§ 01

Three Curriculum Pillars

60
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-09 · 9 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
46
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-09 · 9 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
54
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-08 · 8 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

9 KM + 9 PM + 8 WM modules mapped to NQF Level 5

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

Services SETA alignment matrix included

Facilitation

Facilitators improvise Community Scheme Manager delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R63 000

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

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The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.