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Occupational Qualification · C50

Discretionary Grant · Upcoming

Community Development Worker

QCTO Aligned Audit-ReadyETDP SETA
NQF Level
NQF Level 4
Credits
150
Duration
—
SAQA ID
97708
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Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
97708
Min Credits
150
Registered
2018-07-01
Re-registration
2025-12-30
Field
Field 07 - Human and Social Studies
Sub-field
People/Human-Centred Development

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Community Development Worker Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Community Development Worker.
Academic Weight
Full national recognition at NQF Level 4 yielding 150 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified community development worker, you can find employment opportunities in Education, Training, Development. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under ETDP SETA scope.
Audit Objective
Bridges operational skills deficits under the governing ETDP SETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Community Development Worker (NQF Level 4, 150 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Community Development Worker. A Community Development Worker collects and provides relevant information from and to communities and builds social cohesion within the community, in order to support the development and implementation of community development initiatives and processes. A qualified learner will be able to: • Collect relevant community information and provide communities with accurate information relevant to their community development initiatives. • Operate effectively in groups, teams and forums and act ethically and professionally in data collection and the coordination of forums and meetings. • Communicate the fears, concerns and needs of the community effectively to the relevant institutions, structures and forums. • Compile integrated community and household profiles.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum requirement for entry into this qualification is: • NQF Level 2 with communication.

SAQA Rationale▾

A cornerstone for the success of the National Development Plan is the mobilisation of diverse stakeholders at the various levels of society to build momentum towards the creation and implementation of integrated development plans that are aligned with the National Developmental priorities. Achieving this will require the enormous task of mobilising people within the diverse communities throughout the nation. It is for this reason that there is a desperate need to build the capacity of a cadre of energetic and focused Community Development Workers who will be able to collect information, build relationships and mobilise energies towards specific developmental goals that can be delivered in a conducive and sustainable environment. The work is being done by volunteers and public servants who have only limited exposure to the long term impacts of a sustainable developmental approach and who lack the broad theoretical basis and specific practical skills required to create real sustainability and focus around the various initiatives. This qualification will provide the means through which this cadre can be capacitated and it will enable these critical employees to embark on a career path locally and globally. The qualification will provide opportunities for people into entry level types of occupations in the Department of Social Development and with a range of Non-Governmental Organisations. It will also create opportunities for successful learners to enter the private sector in organisations which do community work in terms of the various industry charters. The learners credited with this qualification would include people interested or involved in community development practice and/or initiatives in one or more of the following sectors: > Traditional, Local, Provincial and Central Government. > Social Development. > Youth Development. > Education (formal, informal and non-formal). > Public Works. > Agriculture. > Water Affairs and Forestry. > Gender Equality and Women's Empowerment. > Civil Society Organisations (CBOs, NGOs and FBOs, Foundations and Trusts). > Corporate Social Responsibility. > Co-operatives. This qualification will help learners improve their understanding of the role and responsibilities of community development workers and will enable them to acquire relevant knowledge, skills and attitudes to operate in an effective and efficient manner within the community development arena.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: The minimum requirement for entry into this qualification is: • NQF Level 2 with communication.

Exit Level Outcomes▾
  • Collect relevant community information and provide communities with accurate information relevant to their community development initiatives.
  • Operate effectively in groups, teams and forums and act ethically and professionally in data collection and the coordination of forums and meetings.
  • Communicate the fears, concerns and needs of the community effectively to the relevant institutions, structures and forums.
  • Compile integrated community and household profiles.
  • Identify the capacity challenges of community structures and recommend appropriate interventions to build appropriate capacity.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan
QCTO & ETDP SETA AlignedSAQA 97708

Qualification 97708 · Curriculum Architecture

Occupational Certificate: Community Development Worker · NQF Level 4 (150 Credits)

Filter View
§ 01

Three Curriculum Pillars

38
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-07 · 7 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
47
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-04 · 4 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
38
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-04 · 4 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

3 KM + 3 PM + 2 WM modules mapped to NQF Level 4

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

ETDP SETA alignment matrix included

Facilitation

Facilitators improvise Community Development Worker delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R57 500

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
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Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
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Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
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Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

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Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

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The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.