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Discretionary Grant Available · SERVICES SETAUpcoming

Services SETA · SERVICES SETA

Bulk learnership funding for corporates 50+ learners.

Window:
Discretionary Grants open May
Priority focus:
Contact Centre · Real Estate · Cleaning
C40

SAQA Qualification · 118709

QCTO Compliant

Commercial Cleaner

Credits
120
NQF
NQF Level 1
Seta
SERVICES SETA

R41 000

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Commercial Cleaner Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Commercial Cleaner.
Academic Weight
Full national recognition at NQF Level 1 yielding 120 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing SERVICES SETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for entry-level workers, school leavers, or career changers who want to gain foundational skills. It is specifically designed for anyone who aspires to become a commercial cleaner and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

39 cr

Theory · 8 modules

  • 811201-000-00-KM-016 cr

    Introduction to the World of Work

    NQF Level 1

  • 811201-000-00-KM-025 cr

    Basics of Health, Safety and the Environment

    NQF Level 1

  • 811201-000-00-KM-035 cr

    Introduction to Commercial Cleaning

    NQF Level 1

  • 811201-000-00-KM-045 cr

    Commercial Cleaning Equipment, Chemicals and Consumables

    NQF Level 1

  • 811201-000-00-KM-055 cr

    Basics of Cleaning Commercial Kitchenette

    NQF Level 1

  • 811201-000-00-KM-065 cr

    Cleaning Ablution Facilities

    NQF Level 1

  • 811201-000-00-KM-074 cr

    Basics of Cleaning Commercial Floor Surface

    NQF Level 1

  • 811201-000-00-KM-084 cr

    Introduction to Above the Floor Surface

    NQF Level 1

Practical Skill Modules (PM)

35 cr

Applied · 7 modules

  • 811201-000-00-PM-013 cr

    Complete Before Shift Duties

    NQF Level 1

  • 811201-000-00-PM-026 cr

    Clean Above Floor Surface

    NQF Level 1

  • 811201-000-00-PM-036 cr

    Clean the Commercial Kitchenette

    NQF Level 1

  • 811201-000-00-PM-045 cr

    Clean Ablution Facilities

    NQF Level 1

  • 811201-000-00-PM-054 cr

    Clean and Maintain Storeroom

    NQF Level 1

  • 811201-000-00-PM-066 cr

    Clean Floor Surfaces

    NQF Level 1

  • 811201-000-00-PM-075 cr

    Check and Confirm Completed Tasks

    NQF Level 1

Work Experience Modules (WM)

46 cr

Site · 7 modules

  • 811201-000-00-WM-014 cr

    Procedures for Completing Before Shift Duties

    NQF Level 1

  • 811201-000-00-WM-027 cr

    Procedures for Cleaning Above the Floor Surfaces

    NQF Level 1

  • 811201-000-00-WM-037 cr

    Procedures for Cleaning the Commercial Kitchenette

    NQF Level 1

  • 811201-000-00-WM-047 cr

    Procedures for Cleaning Ablution Facilities

    NQF Level 1

  • 811201-000-00-WM-055 cr

    Procedures for Cleaning and Maintaining Storeroom

    NQF Level 1

  • 811201-000-00-WM-0610 cr

    Procedures for Cleaning Floor Surfaces

    NQF Level 1

  • 811201-000-00-WM-076 cr

    Procedures for Checking and Confirming Completed Tasks

    NQF Level 1

Total Credits (SAQA)120

Official SAQA Curriculum


Source of truth · SAQA ID 118709 · Field 09 - Health Sciences and Social Services › Preventive Health

Min Credits
120
Registered
2022-02-03
Re-registration
2025-12-31
Purpose

The purpose of this qualification is to prepare a learner to function as a Commercial Cleaner. A Commercial Cleaner cleans offices, retail complexes, warehouses, residential complexes, construction sites, and other commercial premises using chemicals, cleaning tools and equipment. In addition, learner attributes (including problem solving, interpreting information and communication) will be integrated in the learning process. Learners will have to prove competence of the above knowledge, skills, attitudes, responsibilities, and tasks imbedded in the exit level outcomes. A qualified learner will be able to: • Plan and prepare for cleaning operation. • Clean different types of surfaces. • Conduct end of task duties.

Rationale

This qualification is important to address the skills of the current and future employees serving all forms of commercial enterprises. Many commercial entities draw commercial cleaners from a unique group of semi-literate people in the country. The tasks are prescribed by supervisors and do not require long training. It is a service with a high- volume staff turnover and as a result training is more purposeful and focused. A period of six (6) months is more than enough to train an efficient commercial cleaner. The employees are currently trained using unit standard from various qualifications but the occupation itself does not have focused and formalised training programme. The need for formalisation of the qualification was emphasised by many role players that included the following industry bodies; Black Economic Empowerment Cleaning Association (BEECA), Professional Body for Environmental Hygiene (PBEH) and National Contract Cleaners Association (NCCA). The skills acquired by the qualified commercial cleaner will remain important boost for the multiple sectors. The qualified employees will enhance commercial value offering and improve the customer experiences for most commercial cleaning offerings. The young people drawn into this sector will improve not only their cleaning skills but also serve the country broadly across different sectors. The skills gained can be used in various economic sectors to enhance hygienic working environment and improve health and safety standard in the commercial environment. Opportunities for growth are abundant for many qualified people. Not only will they have a qualification that can very easily enable them to move horizontally as butlers amongst others but vertically into supervisory roles in many contracted commercial cleaning companies. This qualification will contribute to the full development of the learner within the commercial industry by providing recognition, further mobility, and transportability within the sector. This qualification forms part of a suite of related qualifications in a commercial cleaning occupational pathway. Learners wishing to become a Commercial Cleaner can enrol for this qualification or alternatively first enrol for the following qualifications: • Occupational Certificate: Laundry Worker • Occupational Certificate: Health Care Cleaner Should such a learner wish to, at a later stage, enrol for the Occupational Certificate: Commercial Cleaner he/she will be granted recognition for modules already completed through CAT. In a similar manner, learners will be able to move from any of the part qualifications to the Commercial Cleaning pathway.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): • Learners will gain access to the qualification through RPL for Access as provided for in the QCTO. RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification. • Learners who have acquired competencies of the modules of a qualification or part- qualification will be credited for modules through RPL. • RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result. Entry Requirements: The minimum entry requirement for this qualification is: • Open Access

Exit Level Outcomes
  • Prepare equipment and tools, chemicals, and consumables to clean commercial premises to specification.
  • Complete cleaning of the commercial premises to standard using cleaning principles and methods.
QCTO & SERVICES SETA AlignedSAQA 118709

Qualification 118709 · Curriculum Architecture

Occupational Certificate: Commercial Cleaner · NQF Level 1 (120 Credits)

Filter View
§ 01

Three Curriculum Pillars

39
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-08 · 8 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
35
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-07 · 7 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
46
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-07 · 7 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


22 Modules · 120 Credits · SERVICES SETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Commercial Cleaner delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 8 KM + 7 PM + 7 WM modules mapped to NQF Level 1
  • Pre-validated assessment bank per module
  • SERVICES SETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.