Occupational Qualification · C29
Discretionary Grant · OpenClearing and Forwarding Agent
- NQF Level
- NQF Level 5
- Credits
- 120
- Duration
- —
- SAQA ID
- 96368
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 96368
- Min Credits
- 120
- Registered
- 2018-07-01
- Re-registration
- 2025-12-30
- Field
- Field 11 - Services
- Sub-field
- Transport, Operations and Logistics
Sample Asset Preview





Overview & Scope
Programme Profile
- Target Designation
- Certified Clearing and Forwarding Agent Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Clearing and Forwarding Agent.
- Academic Weight
- Full national recognition at NQF Level 5 yielding 120 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified clearing and forwarding agent, you can find employment opportunities in Transport, Logistics, Maritime, Aviation. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under TETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing TETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
The Clearing and Forwarding Agent is a Occupational Certificate set at NQF Level 5, comprising 120 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.
Purpose▾
The purpose of this qualification is to prepare a learner to operate as a Clearing and Forwarding Agent. A Clearing and Forwarding Agent carries out customs clearing procedures and ensures that insurance, export/import licences, and other formalities are in order to facilitate the movement of cargo internationally and locally, and ensures compliance with current legislation. A qualified learner will be able to: • Forward cargo within the local and international logistics environment. • Observe compliance with statutory requirements within the local and international logistics environment. • Conduct warehousing operations within the local and international logistics environment. • Assist with distribution of cargo within the local and international logistics environment.
Entry Requirements▾
Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related Curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a Statement of Results or certifying a Work Experience Record. RPL for access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: NQF Level 4 with Mathematical Literacy.
SAQA Rationale▾
This qualification reflects the workplace-based needs of the international logistics and freight forwarding industry that relates to the clearing and forwarding operations that have been expressed by all role-players to meet both current and future needs. It will contribute to the upliftment of the industry and set a standard of professionalism in the industry. This qualification serves to equip the qualifying learner with the fundamental skills, knowledge and attitudes necessary to support the provision of world-class services, and improve customer service in international logistics and supply chain management to promote an efficient and comprehensive national and international cargo movement system. The intention of this qualification is - to ensure that South Africa remains compliant with national and international standards for the movement of cargo within and across its borders, by promoting the development of functional knowledge and competencies that are required in the Freight Forwarding and Customs Compliance environment; and providing opportunities for career pathways and life-long learning for learners in the Freight Forwarding and Customs Compliance environment. The Forwarding and Clearing Industry (F&C) comprises economic activities and supply chains that relate to all imports and exports of goods entering or leaving South Africa as well as those transiting this country. This is essential for the success of every industry in South Africa and therefore contributes to the growth of the South African economy as a whole. This industry is critical to the ongoing performance of South Africa as an international trading nation, and its activities facilitate all forms of physical trade. Though there are many areas of commerce and industry critical to the long-term performance of the economy, there are few more so than this industry. Logistics, a major component of the supply chain, contributes substantially to the costs of the goods in South Africa, and is above the international norm. A large proportion of this overspend could be attributed to inefficiencies and lack of competence. In order to compete globally, South Africa needs to achieve just-in-time delivery as an essential requirement of its cost efficiency. This requires the maintenance of world-class supply chains, competence and skills. The F and C Industry serves as an input to nearly every industry in the national and international economy and utilises all modes of transport involved in the carriage of goods, cargo, and freight, be it by ocean, air, rail or road. The Industry is also a service provider of warehouses, transit sheds and the associated management of shipment tracking, costing and accounting data. The transport sector, including the Forwarding and Clearing Industry, comprises a substantial proportion of South Africa's national carbon footprint, and is therefore the ideal environment to maximise the impact of practical, new, green logistics approaches and technologies.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related Curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a Statement of Results or certifying a Work Experience Record. RPL for access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: NQF Level 4 with Mathematical Literacy.
Exit Level Outcomes▾
- Forward cargo within the international logistics environment.
- Observe compliance with statutory requirements within the international logistics environment.
- Conduct warehousing operations within the international logistics environment.
- Assist with distribution of cargo within the international logistics environment.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
11 modules · 94 creditsTheory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.
- 333101000-KM-0120 cr
Freight Forwarding Practice and Procedures Theory
NQF Level 5
- 333101000-KM-0212 cr
Compliance and Brokerage Theory
NQF Level 5
- 333101000-KM-035 cr
Warehouse and Distribution Theory
NQF Level 5
- 333101000-KM-043 cr
Environment, Energy Efficiency and Ethics
NQF Level 5
Qualification 96368 · Curriculum Architecture
Occupational Certificate: Clearing and Forwarding Agent · NQF Level 5 (120 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
4 KM + 7 PM + 0 WM modules mapped to NQF Level 5
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
TETA alignment matrix included
Facilitation
Facilitators improvise Clearing and Forwarding Agent delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R61 000
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
