← Back to Qualifications

Occupational Qualification · C29

Discretionary Grant · Open

Clearing and Forwarding Agent

QCTO Aligned Audit-ReadyTETA
NQF Level
NQF Level 5
Credits
120
Duration
—
SAQA ID
96368
Request Quote

Official QCTO Registry Profile

Source: SAQA / QCTO registry
SAQA ID
96368
Min Credits
120
Registered
2018-07-01
Re-registration
2025-12-30
Field
Field 11 - Services
Sub-field
Transport, Operations and Logistics

Sample Asset Preview

Curriculum Alignment MatrixCRN ZA-SDP-2026-089
Curriculum Alignment Matrix — page 1
Curriculum Alignment Matrix — page 2
Curriculum Alignment Matrix — page 3
Curriculum Alignment Matrix — page 4
Curriculum Alignment Matrix — page 5
Page 1 of 5

Overview & Scope

Programme Profile

Target Designation
Certified Clearing and Forwarding Agent Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Clearing and Forwarding Agent.
Academic Weight
Full national recognition at NQF Level 5 yielding 120 credits upon successful PoE verification.
Work Opportunities
Deployment across As a qualified clearing and forwarding agent, you can find employment opportunities in Transport, Logistics, Maritime, Aviation. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under TETA scope.
Audit Objective
Bridges operational skills deficits under the governing TETA quality matrix.
Value Proposition
Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾

The Clearing and Forwarding Agent is a Occupational Certificate set at NQF Level 5, comprising 120 credits. This qualification has been carefully developed to provide you with the essential knowledge, practical skills, and workplace experience needed to excel in your chosen field. Whether you are starting your career or looking to formalise your existing expertise, this programme offers a structured pathway to competence and recognition.

Purpose▾

The purpose of this qualification is to prepare a learner to operate as a Clearing and Forwarding Agent. A Clearing and Forwarding Agent carries out customs clearing procedures and ensures that insurance, export/import licences, and other formalities are in order to facilitate the movement of cargo internationally and locally, and ensures compliance with current legislation. A qualified learner will be able to: • Forward cargo within the local and international logistics environment. • Observe compliance with statutory requirements within the local and international logistics environment. • Conduct warehousing operations within the local and international logistics environment. • Assist with distribution of cargo within the local and international logistics environment.

Entry Requirements▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related Curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a Statement of Results or certifying a Work Experience Record. RPL for access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: NQF Level 4 with Mathematical Literacy.

SAQA Rationale▾

This qualification reflects the workplace-based needs of the international logistics and freight forwarding industry that relates to the clearing and forwarding operations that have been expressed by all role-players to meet both current and future needs. It will contribute to the upliftment of the industry and set a standard of professionalism in the industry. This qualification serves to equip the qualifying learner with the fundamental skills, knowledge and attitudes necessary to support the provision of world-class services, and improve customer service in international logistics and supply chain management to promote an efficient and comprehensive national and international cargo movement system. The intention of this qualification is - to ensure that South Africa remains compliant with national and international standards for the movement of cargo within and across its borders, by promoting the development of functional knowledge and competencies that are required in the Freight Forwarding and Customs Compliance environment; and providing opportunities for career pathways and life-long learning for learners in the Freight Forwarding and Customs Compliance environment. The Forwarding and Clearing Industry (F&C) comprises economic activities and supply chains that relate to all imports and exports of goods entering or leaving South Africa as well as those transiting this country. This is essential for the success of every industry in South Africa and therefore contributes to the growth of the South African economy as a whole. This industry is critical to the ongoing performance of South Africa as an international trading nation, and its activities facilitate all forms of physical trade. Though there are many areas of commerce and industry critical to the long-term performance of the economy, there are few more so than this industry. Logistics, a major component of the supply chain, contributes substantially to the costs of the goods in South Africa, and is above the international norm. A large proportion of this overspend could be attributed to inefficiencies and lack of competence. In order to compete globally, South Africa needs to achieve just-in-time delivery as an essential requirement of its cost efficiency. This requires the maintenance of world-class supply chains, competence and skills. The F and C Industry serves as an input to nearly every industry in the national and international economy and utilises all modes of transport involved in the carriage of goods, cargo, and freight, be it by ocean, air, rail or road. The Industry is also a service provider of warehouses, transit sheds and the associated management of shipment tracking, costing and accounting data. The transport sector, including the Forwarding and Clearing Industry, comprises a substantial proportion of South Africa's national carbon footprint, and is therefore the ideal environment to maximise the impact of practical, new, green logistics approaches and technologies.

Learning Assumed to be in Place & RPL▾

Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related Curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a Statement of Results or certifying a Work Experience Record. RPL for access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: NQF Level 4 with Mathematical Literacy.

Exit Level Outcomes▾
  • Forward cargo within the international logistics environment.
  • Observe compliance with statutory requirements within the international logistics environment.
  • Conduct warehousing operations within the international logistics environment.
  • Assist with distribution of cargo within the international logistics environment.

Learning Material Included

  • Learner Guide (Theory and Knowledge Modules)
  • Facilitator Guide
  • Workplace Logbook
  • Formative and Summative Assessment
  • Assessor Guide & Marking Memorandum
  • SETA / QCTO Alignment Matrix
  • Administrative & Onboarding Pack
  • Implementation Plan

Moderator-Ready Curriculum Breakdown

11 modules · 94 credits

Theory, regulatory and safety knowledge. Each row carries the registered module code, NQF level and credit weight used for formative assessment rubric mapping.

  • 333101000-KM-0120 cr

    Freight Forwarding Practice and Procedures Theory

    NQF Level 5

  • 333101000-KM-0212 cr

    Compliance and Brokerage Theory

    NQF Level 5

  • 333101000-KM-035 cr

    Warehouse and Distribution Theory

    NQF Level 5

  • 333101000-KM-043 cr

    Environment, Energy Efficiency and Ethics

    NQF Level 5

Sub-total credits40
QCTO & TETA AlignedSAQA 96368

Qualification 96368 · Curriculum Architecture

Occupational Certificate: Clearing and Forwarding Agent · NQF Level 5 (120 Credits)

Filter View
§ 01

Three Curriculum Pillars

40
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-04 · 4 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
54
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-07 · 7 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
0
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-00 · 0 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
▾
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
▾
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
▾
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Audit & Compliance

Evidence & Audit Pipeline

From portfolio assembly to external sign-off — the exact route your evidence travels.

  1. Step 1

    PoE Assembly

    Learner evidence, formative records and logbook entries filed against the alignment matrix.

  2. Step 2

    Internal Assessment

    Registered assessor judges each KM/PM/WM outcome using the supplied instruments.

  3. Step 3

    Internal Moderation

    Sampling and verification of assessor decisions, with remediation loop before submission.

  4. Step 4

    External Moderation

    SETA/QCTO desktop audit and certification upload against registered credits.

Broken Standard vs i2Graduates Standard

The measurable delta between improvised material and an audit-ready suite.

Broken Standard

i2Graduates Standard

Curriculum Mapping

Photocopied guides with mismatched outcomes

4 KM + 7 PM + 0 WM modules mapped to NQF Level 5

Assessment Bank

Missing formative and summative assessments

Pre-validated assessment bank per module

Alignment Evidence

No alignment matrix — audit fails

TETA alignment matrix included

Facilitation

Facilitators improvise Clearing and Forwarding Agent delivery

Facilitator scripts + learner activities per credit

Portfolio of Evidence

PoE gaps flagged in moderation

PoE templates that survive external moderation

View on SAQA

Pricing & Delivery Tiers

Base licence from R61 000

Digital Master Suite

Editable master files, licensed to your SDP

  • Learner Guide, Facilitator Guide & Assessment Suite
  • Workplace logbook + alignment matrix (editable)
  • Instant digital delivery under institutional licence
  • Free minor corrections for 12 months
Request Quote
Most selected

Turnkey Print & Bound Package

Printed, bound and couriered per learner

  • Everything in the Digital Master Suite
  • Full-colour print, wire-bound learner packs
  • Per-learner PoE folders and dividers
  • Nationwide courier with tracked delivery
Request Quote

Full Enterprise Accreditation Bundle

Assets plus accreditation support end-to-end

  • Everything in the Print & Bound Package
  • Bespoke QMS build mapped to your scope
  • Moderation dry-run + written remediation report
  • Brand & metadata integration across the suite
Request Quote

Complementary Services

Optional add-ons that harden your accreditation scope before an external audit.

Bespoke QMS Build

We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Request Quote

Moderation Consultation

External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

The i2Graduates Quality Guarantee

Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.