Occupational Qualification · C2
Discretionary Grant · UpcomingCareer Development Information Officer
- NQF Level
- NQF Level 5
- Credits
- 120
- Duration
- —
- SAQA ID
- 96372
Official QCTO Registry Profile
Source: SAQA / QCTO registry- SAQA ID
- 96372
- Min Credits
- 120
- Registered
- 2018-07-01
- Re-registration
- 2025-12-30
- Field
- Field 05 - Education, Training and Development
- Sub-field
- Schooling
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Overview & Scope
Programme Profile
- Target Designation
- Certified Career Development Information Officer Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Career Development Information Officer.
- Academic Weight
- Full national recognition at NQF Level 5 yielding 120 credits upon successful PoE verification.
- Work Opportunities
- Deployment across As a qualified career development information officer, you can find employment opportunities in Education, Training, Development including hospitals, clinics, home care agencies, NGOs, and community health centres. Your skills will be in demand across both public and private sectors, and you may also choose to work as an independent contractor or start your own business in this field. operations under ETDP SETA scope.
- Audit Objective
- Bridges operational skills deficits under the governing ETDP SETA quality matrix.
- Value Proposition
- Measurable, legally compliant skills that optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock B-BBEE scorecard weight.
Introduction▾
The Career Development Information Officer (NQF Level 5, 120 credits) is a comprehensive Occupational Certificate that blends foundational theory with intensive practical application. Throughout your learning journey, you will develop the competencies required to operate effectively, safely, and ethically within your industry. Employers value this qualification because it signals that you are job-ready from day one.
Purpose▾
The purpose of this qualification is to prepare a learner to operate as a Career Development Information Officer. A Career Development Information Officer provides individuals and groups with information about career choices and how to access their career paths that will empower them to make informed career related decisions. A qualified learner will be able to: • Provide career development information to individual clients so as to empower them to make informed career development decisions. • Provide career development information to groups so as to empower group members to make informed career development decisions. • Maintain administrative and networking functions to ensure efficient and effective career development information services.
Entry Requirements▾
Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 4 qualification. Or • National Senior Certificate. Or • Senior Certificate. Or • National Certificate (Vocational).
SAQA Rationale▾
As stated in the Framework for Cooperation in the provision of Career Development (Information, Advice and Guidance) Services in South Africa, dated October 2012, the development of a skilled and capable workforce to support an inclusive growth path is an accepted national priority. This qualification is presented in support of the framework, especially with reference to the stated need for the establishment of standards of competence for persons delivering career development related services. As no formal registered qualification or competency standards exist for persons delivering Career Development Information Services in South Africa, this qualification seeks to address this. A large number of persons will have to be trained to meet the national demand for Career Development Information Officers. The immediate demand is estimated at some 10 000 beneficiaries from government institutions such as schools, relevant government departments and educational institutions. This qualification will also serve the needs of Non-Governmental Organisations and private initiatives that provide career development information services to their clients.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • NQF Level 4 qualification. Or • National Senior Certificate. Or • Senior Certificate. Or • National Certificate (Vocational).
Exit Level Outcomes▾
- Provide career development information to individual clients that will assist them to make informed career development decisions.
- Provide career development information to groups that will assist group members to make informed career development decisions.
- Maintain administrative and networking functions to ensure efficient and effective career development information services.
Learning Material Included
- Learner Guide (Theory and Knowledge Modules)
- Facilitator Guide
- Workplace Logbook
- Formative and Summative Assessment
- Assessor Guide & Marking Memorandum
- SETA / QCTO Alignment Matrix
- Administrative & Onboarding Pack
- Implementation Plan
Moderator-Ready Curriculum Breakdown
3 modules · 32 creditsNo knowledge modules registered for this programme.
Qualification 96372 · Curriculum Architecture
Occupational Certificate: Career Development Information Officer · NQF Level 5 (120 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Audit & Compliance
Evidence & Audit Pipeline
From portfolio assembly to external sign-off — the exact route your evidence travels.
- Step 1
PoE Assembly
Learner evidence, formative records and logbook entries filed against the alignment matrix.
- Step 2
Internal Assessment
Registered assessor judges each KM/PM/WM outcome using the supplied instruments.
- Step 3
Internal Moderation
Sampling and verification of assessor decisions, with remediation loop before submission.
- Step 4
External Moderation
SETA/QCTO desktop audit and certification upload against registered credits.
Broken Standard vs i2Graduates Standard
The measurable delta between improvised material and an audit-ready suite.
Broken Standard
i2Graduates Standard
Curriculum Mapping
Photocopied guides with mismatched outcomes
0 KM + 3 PM + 0 WM modules mapped to NQF Level 5
Assessment Bank
Missing formative and summative assessments
Pre-validated assessment bank per module
Alignment Evidence
No alignment matrix — audit fails
ETDP SETA alignment matrix included
Facilitation
Facilitators improvise Career Development Information Officer delivery
Facilitator scripts + learner activities per credit
Portfolio of Evidence
PoE gaps flagged in moderation
PoE templates that survive external moderation
Pricing & Delivery Tiers
Base licence from R61 000
Digital Master Suite
Editable master files, licensed to your SDP
- Learner Guide, Facilitator Guide & Assessment Suite
- Workplace logbook + alignment matrix (editable)
- Instant digital delivery under institutional licence
- Free minor corrections for 12 months
Turnkey Print & Bound Package
Printed, bound and couriered per learner
- Everything in the Digital Master Suite
- Full-colour print, wire-bound learner packs
- Per-learner PoE folders and dividers
- Nationwide courier with tracked delivery
Full Enterprise Accreditation Bundle
Assets plus accreditation support end-to-end
- Everything in the Print & Bound Package
- Bespoke QMS build mapped to your scope
- Moderation dry-run + written remediation report
- Brand & metadata integration across the suite
Complementary Services
Optional add-ons that harden your accreditation scope before an external audit.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Request QuoteModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionThe i2Graduates Quality Guarantee
Every page of this bundle is checked for sequence and structural accuracy — no missing pages, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in a curriculum your facilitators will enjoy teaching.
