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Discretionary Grant Available · TETAOpen

Transport Education & Training Authority · TETA

Discretionary Grant pools per sub-sector chamber.

Window:
Applications close 30 April
Priority focus:
Freight Logistics · Maritime · Aviation
A30

SAQA Qualification · 93791

QCTO Compliant

Airline Ground Crew

Credits
125
NQF
NQF Level 4
Seta
TETA

R56 250

(Once-off Institutional License Fee)

Professional Role & Capability Blueprint


Target Designation
Certified Airline Ground Crew Practitioner
Competency Focus
Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Airline Ground Crew.
Academic Weight
Full national recognition at NQF Level 4 yielding 125 credits upon successful PoE verification.

Strategic Institutional Purpose


Audit Objective
Formulated to systematically bridge operational skills deficits under the governing TETA quality matrix.
Value Proposition
Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.

Who is this for


This qualification is ideal for individuals with some work experience or prior learning who wish to formalise their skills and advance their careers. It is specifically designed for anyone who aspires to become a airline ground crew and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.

Qualification Rules · Module Matrix


Official SAQA module breakdown parsed from the qualification's registered rules.

Knowledge Modules (KM)

45 cr

Theory · 4 modules

  • Aircraft15 cr

    Ground Handling Theory

    NQF Level 4

  • Basic10 cr

    Principles of Communications Theory

    NQF Level 3

  • Health10 cr

    Safety, Quality and Legislation

    NQF Level 4

  • Environment10 cr

    Energy Efficiency and Ethics

    NQF Level 4

Practical Skill Modules (PM)

55 cr

Applied · 3 modules

  • Apply15 cr

    Weight and Balance of an Aircraft

    NQF Level 4

  • Operate20 cr

    Passenger Handling Services on the Airport Landside

    NQF Level 4

  • Administer20 cr

    Passenger Handling Services on Airport Airside

    NQF Level 4

Work Experience Modules (WM)

25 cr

Site · 3 modules

  • Aircraft10 cr

    loading and load control processes

    NQF Level 5

  • Safe5 cr

    and efficient aircraft handling processes on airside and technical areas

    NQF Level 4

  • Passenger10 cr

    handling procedures between terminal and aircraft

    NQF Level 4

Total Credits (SAQA)125

Official SAQA Curriculum


Source of truth · SAQA ID 93791 · Field 11 - Services › Hospitality, Tourism, Travel, Gaming and Leisure

Min Credits
125
Registered
2018-07-01
Re-registration
2025-12-30
Purpose

The purpose of this qualification is to prepare learners to operate as Airline Ground Crew. Airline Ground Crew Operators load and unload aircraft, handle baggage, cargo and mail; conduct aircraft towing/push back, marshalling, ground support equipment and docking operations; catering; airside driving; line maintenance; passenger transfer; security; load control; aircraft dispatch; communications; and perform other aircraft ground handling services to ensure aircraft run efficiently. A qualified learner will be able to: • Perform aircraft loading and load control activities. • Conduct safe and efficient handling of aircraft on airside and technical areas. • Conduct passenger handling between terminal and aircraft.

Rationale

The Airline Industry requires a training programme for the ground crew personnel to provide for ever increasing demand arising from South Africa's entery into the globally competitive environment and having an obligation to provide training programmes standardised by various international bodies. Various international protocols require the industry to stay ahead of its competitors and comply with energy efficient operations and high levels of security operations in the airline industry. The range of typical learners entering this qualification are people who would like to gain access to employment and entrepreneurial opportunities in various aspects of ground crew operations ranging from airside to land side operations, including passenger care and handling activities. The South African society and international community will be served by qualified airline ground crew operational staff who will not only undertake work with improved skills but are also undertaking this work with a full awareness of the importance of energy efficiency requirements, security and ever changing environmental considerations. The economy requires efficient and effective airline ground crew competencies for economic growth purposes as well as assisting respective airlines to move to a greener world, build company competitive edge and improved customer services.

Learning Assumed to be in Place & RPL

Recognition of Prior Learning (RPL): RPL provides access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • Grade 12 or equivalent.

Exit Level Outcomes
  • Perform aircraft loading and load control activities.
  • Conduct safe and efficient handling of aircraft on airside and technical areas.
  • Conduct passenger handling between terminal and aircraft.
QCTO & TETA AlignedSAQA 93791

Qualification 93791 · Curriculum Architecture

Occupational Certificate: Airline Ground Crew · NQF Level 4 (125 Credits)

Filter View
§ 01

Three Curriculum Pillars

45
Credits

Knowledge Modules

Classroom & E-Learning

KM-01 to KM-04 · 4 modules
  • Facilitated lectures & self-study
  • Written question banks
  • Formative comprehension checks
55
Credits

Practical Skill Modules

Simulated Line Tasks

PM-01 to PM-03 · 3 modules
  • Simulated line tasks
  • Observation rubrics
  • Structured task sheets
25
Credits

Work Experience Modules

On-the-Job Production

WM-01 to WM-03 · 3 modules
  • On-the-job rotation
  • Mentor logbooks
  • Workplace sign-offs
§ 02

Evidence & Audit Pipeline

Learner Portfolio of Evidence (PoE)
Owner · Candidate
1
Admin & Registration

ID, learner contract, induction pack, POPIA consent.

2
Knowledge Evidence

Written assessments & question banks — KM-01 to KM-07.

3
Practical Evidence

Task sheets, observation rubrics, assessor photos.

4
Workplace Evidence

Logbooks, mentor sign-offs, supervisor letters.

Assessor Master File
Owner · Registered Assessor
5
Assessment Reports

Judgements, learner feedback, remediation agreements, appeals log.

Internal Moderation & Quality File
Owner · Moderator / SDP
6
Moderation Evidence

10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.

§ 03

Final Accreditation Gateway

Step 1
Statement of Results

Issued by the accredited Skills Development Provider once internal moderation is signed off.

Step 2
EISA Readiness Declaration

Provider submits declaration + PoE to the Assessment Quality Partner (AQP).

Step 3
National Qualification Certificate

QCTO awards the SAQA-registered certificate on successful EISA outcome.

Learner Certified · Uploaded to National Learner Records Database (NLRD)

Learning Material Stack


Learner Guide
Facilitator Guide
Assessment Instruments
SETA Alignment Matrix

Start-to-Exit Moderation Timeline


  1. 1

    Pre-Delivery Setup

    Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.

  2. 2

    Delivery & Formative Moderation

    Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.

  3. 3

    Summative & External Moderation

    Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.

Bespoke QMS Build


We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.

Talk QMS on WhatsApp

Moderation Consultation


External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.

Book Moderation Session

Classroom Transformation Blueprint


10 Modules · 125 Credits · TETA

Broken Standard

  • 📄Photocopied guides with mismatched outcomes
  • Missing formative/summative assessments
  • ⚠️No SETA alignment matrix — audit fails
  • 🎲Facilitators improvise Airline Ground Crew delivery
  • 🕳️PoE gaps flagged in moderation
i2Graduates Transform

i2Graduates Transformation

  • 4 KM + 3 PM + 3 WM modules mapped to NQF Level 4
  • Pre-validated assessment bank per module
  • TETA alignment matrix included
  • Facilitator scripts + learner activities per credit
  • PoE templates that survive external moderation

The i2Graduates Quality Guarantee


Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.