Discretionary Grant Available · TETAOpen▾
Transport Education & Training Authority · TETA
Discretionary Grant pools per sub-sector chamber.
- Window:
- Applications close 30 April
- Priority focus:
- Freight Logistics · Maritime · Aviation
SAQA Qualification · 93791
Airline Ground Crew
R56 250
(Once-off Institutional License Fee)
Professional Role & Capability Blueprint
- Target Designation
- Certified Airline Ground Crew Practitioner
- Competency Focus
- Master specialised practical applications, safety criteria, and regulatory mandates required of a qualified Airline Ground Crew.
- Academic Weight
- Full national recognition at NQF Level 4 yielding 125 credits upon successful PoE verification.
Strategic Institutional Purpose
- Audit Objective
- Formulated to systematically bridge operational skills deficits under the governing TETA quality matrix.
- Value Proposition
- Equips your workforce with measurable, legally compliant skills to optimise productivity, satisfy Workplace Skills Plans (WSP), and unlock maximum B-BBEE scorecard weight.
Who is this for
This qualification is ideal for individuals with some work experience or prior learning who wish to formalise their skills and advance their careers. It is specifically designed for anyone who aspires to become a airline ground crew and wants a structured, nationally recognised learning pathway. Whether you are currently working in the field or just starting out, this programme will meet you where you are and take you to the next level.
Qualification Rules · Module Matrix
Official SAQA module breakdown parsed from the qualification's registered rules.
Knowledge Modules (KM)
45 crTheory · 4 modules
- Aircraft15 cr
Ground Handling Theory
NQF Level 4
- Basic10 cr
Principles of Communications Theory
NQF Level 3
- Health10 cr
Safety, Quality and Legislation
NQF Level 4
- Environment10 cr
Energy Efficiency and Ethics
NQF Level 4
Practical Skill Modules (PM)
55 crApplied · 3 modules
- Apply15 cr
Weight and Balance of an Aircraft
NQF Level 4
- Operate20 cr
Passenger Handling Services on the Airport Landside
NQF Level 4
- Administer20 cr
Passenger Handling Services on Airport Airside
NQF Level 4
Work Experience Modules (WM)
25 crSite · 3 modules
- Aircraft10 cr
loading and load control processes
NQF Level 5
- Safe5 cr
and efficient aircraft handling processes on airside and technical areas
NQF Level 4
- Passenger10 cr
handling procedures between terminal and aircraft
NQF Level 4
Official SAQA Curriculum
Source of truth · SAQA ID 93791 · Field 11 - Services › Hospitality, Tourism, Travel, Gaming and Leisure
Purpose▾
The purpose of this qualification is to prepare learners to operate as Airline Ground Crew. Airline Ground Crew Operators load and unload aircraft, handle baggage, cargo and mail; conduct aircraft towing/push back, marshalling, ground support equipment and docking operations; catering; airside driving; line maintenance; passenger transfer; security; load control; aircraft dispatch; communications; and perform other aircraft ground handling services to ensure aircraft run efficiently. A qualified learner will be able to: • Perform aircraft loading and load control activities. • Conduct safe and efficient handling of aircraft on airside and technical areas. • Conduct passenger handling between terminal and aircraft.
Rationale▾
The Airline Industry requires a training programme for the ground crew personnel to provide for ever increasing demand arising from South Africa's entery into the globally competitive environment and having an obligation to provide training programmes standardised by various international bodies. Various international protocols require the industry to stay ahead of its competitors and comply with energy efficient operations and high levels of security operations in the airline industry. The range of typical learners entering this qualification are people who would like to gain access to employment and entrepreneurial opportunities in various aspects of ground crew operations ranging from airside to land side operations, including passenger care and handling activities. The South African society and international community will be served by qualified airline ground crew operational staff who will not only undertake work with improved skills but are also undertaking this work with a full awareness of the importance of energy efficiency requirements, security and ever changing environmental considerations. The economy requires efficient and effective airline ground crew competencies for economic growth purposes as well as assisting respective airlines to move to a greener world, build company competitive edge and improved customer services.
Learning Assumed to be in Place & RPL▾
Recognition of Prior Learning (RPL): RPL provides access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: • Grade 12 or equivalent.
Exit Level Outcomes▾
- Perform aircraft loading and load control activities.
- Conduct safe and efficient handling of aircraft on airside and technical areas.
- Conduct passenger handling between terminal and aircraft.
Qualification 93791 · Curriculum Architecture
Occupational Certificate: Airline Ground Crew · NQF Level 4 (125 Credits)
Three Curriculum Pillars
Knowledge Modules
Classroom & E-Learning
- Facilitated lectures & self-study
- Written question banks
- Formative comprehension checks
Practical Skill Modules
Simulated Line Tasks
- Simulated line tasks
- Observation rubrics
- Structured task sheets
Work Experience Modules
On-the-Job Production
- On-the-job rotation
- Mentor logbooks
- Workplace sign-offs
Evidence & Audit Pipeline
Learner Portfolio of Evidence (PoE)Owner · Candidate▾
Admin & Registration
ID, learner contract, induction pack, POPIA consent.
Knowledge Evidence
Written assessments & question banks — KM-01 to KM-07.
Practical Evidence
Task sheets, observation rubrics, assessor photos.
Workplace Evidence
Logbooks, mentor sign-offs, supervisor letters.
Assessor Master FileOwner · Registered Assessor▾
Assessment Reports
Judgements, learner feedback, remediation agreements, appeals log.
Internal Moderation & Quality FileOwner · Moderator / SDP▾
Moderation Evidence
10% sampling matrix, HACCP/LOTO compliance sheets, SDP sign-off.
Final Accreditation Gateway
Issued by the accredited Skills Development Provider once internal moderation is signed off.
Provider submits declaration + PoE to the Assessment Quality Partner (AQP).
QCTO awards the SAQA-registered certificate on successful EISA outcome.
Learning Material Stack
Start-to-Exit Moderation Timeline
- 1
Pre-Delivery Setup
Facilitator induction, learner enrolment forms, baseline assessment, PoE folder issue. Alignment matrix stamped.
- 2
Delivery & Formative Moderation
Modular rollout with formative assessments per KM/PM. Internal moderator reviews evidence weekly; feedback loop before summatives.
- 3
Summative & External Moderation
Summative assessments captured, PoE finalised, submitted for external moderation. Certification uploaded to the SETA/QCTO.
Bespoke QMS Build
We author your Quality Management System — policies, procedures, records, matrices — mapped to your accreditation scope. From R18,500.
Talk QMS on WhatsAppModeration Consultation
External moderation dry-run on your PoE + delivery pack. Written report with fixes before your real audit. From R4,900.
Book Moderation SessionClassroom Transformation Blueprint
Broken Standard
- 📄Photocopied guides with mismatched outcomes
- ❔Missing formative/summative assessments
- ⚠️No SETA alignment matrix — audit fails
- 🎲Facilitators improvise Airline Ground Crew delivery
- 🕳️PoE gaps flagged in moderation
i2Graduates Transformation
- ✓4 KM + 3 PM + 3 WM modules mapped to NQF Level 4
- ✓Pre-validated assessment bank per module
- ✓TETA alignment matrix included
- ✓Facilitator scripts + learner activities per credit
- ✓PoE templates that survive external moderation
The i2Graduates Quality Guarantee
Every page of this bundle is meticulously checked for sequence and structural perfection — no missing pages, no stolen content, no shortcuts. You get pre-validated assessment instruments ready to survive rigorous compliance moderation, wrapped in an engaging curriculum your facilitators will love teaching.
